From the time we checked in until we left ,the staff were all so friendly,offered to help us withbour bags,they offered complimentary dognuts,yogurt,coffee,tea for free.each am.This is not advertised on the web page
which I suggested.the sigI would only have one negative and a suggestion.I suggested maybe keep one or two fold down seats for shower for anyone that cant stand we had my friend who has cancer and cant stand long,they said absolutely will look into it,the heating system needs to be updated as it was hard to regulate,which im sure with all the beautiful renos being done it may be on their list.The pool looked great but we didnt use it,we had a balcony view which was amazing.Only thing needing updated was the dressers,not a deal breaker .Had the best night sleep beds n pillows were great.we will be back againhad