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Castillo Real Resort Hotel

3.0 star property

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Photo gallery for Castillo Real Resort Hotel

Lobby lounge
Cleanliness standards
Front of property
Lobby lounge
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
530 A1a Beach Blvd, St. Augustine, FL, 32080
  • St. Augustine Beach
    ‪2 min walk‬
  • Anastasia State Park
    ‪5 min drive‬
  • St. Augustine Lighthouse & Maritime Museum
    ‪6 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Pool View

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Patio, Pool View

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (2515)
$200 nightly
The price is $200 total
includes taxes & fees
Guy Harvey Resort on St Augustine Beach

About this property

Castillo Real Resort Hotel

3-star St. Augustine hotel steps from St. Augustine Beach
Along with an outdoor pool, this smoke-free hotel has a hot tub and self parking. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance. Housekeeping is available on request.
Castillo Real Resort Hotel offers 60 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Castillo Real Resort Hotel features an outdoor pool and a hot tub. Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Castillo Real Resort Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 10.65 per day)
  • Onsite parking includes off-street options

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.65 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Castillo Real Hotel
Castillo Real Hotel St. Augustine
Castillo Real St. Augustine
Castillo Real Resort
Castillo Real Resort Hotel Hotel
Castillo Real Ascend Hotel Collection
Castillo Real Resort Hotel St. Augustine
Castillo Real Resort Hotel Hotel St. Augustine
Castillo Real an Ascend Hotel Collection Member

Castillo Real Resort Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 562 out of 1168 reviews
Rating 8 - Good. 273 out of 1168 reviews
Rating 6 - Okay. 168 out of 1168 reviews
Rating 4 - Poor. 88 out of 1168 reviews
Rating 2 - Terrible. 77 out of 1168 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peyton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great places to stay!

Very nice place to stay…was going through construction and renovations which was easy to over look. Rooms were very clean and comfortable. Staff was great! Quiet place with many great places to eat within walking distance…only complaint was that there were not a whole lot of places to park. Yes construction was probably part of it but if that place is full expect some parking issues. Great place to stay 10/10
Stayed 2 nights in Feb 2025

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Service is perfect
Stayed 1 night in Feb 2025

6/10 Okay

Freddie

Traveled with group
Although the hotel is undergoing renovations, the staff was excellent. Just a few little things really needed attention. There was no soap dish or shampoo holder in the shower. The shower door didn’t close securely when in use. The only bathroom light was a lamp. There was a switch but no lights. The refrigerator door didn’t close completely. The mattress was very good though.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Is not ready to be rented out,is not like it just to be.
Stayed 2 nights in Feb 2025

8/10 Good

Christine Alexa

Traveled with partner
Liked: Staff & service, amenities
great!
Stayed 1 night in Dec 2024

2/10 Terrible

taoufiq

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Bobbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was being renovated when we stayed, I can't wait to see it when they are done. Spacious rooms. Staff was very nice and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Caryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed staying here. We told them we would definitely be back!
Stayed 3 nights in Nov 2024

6/10 Okay

Kristina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Debra

Remodeling but nice.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

still renovating

renovations in progress but no lights around sink area, shouldn't have rooms booked if they aren't ready but it doesn't look like there are plans for vanity lights - they had a floor lamp in that area
Stayed 1 night in Feb 2025

8/10 Good

Donald

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this property was being updated it was BEAUTIFUL!!! The staff was so kind and helpful. i hope we will be able to stay here again after all the renovations are done!
Stayed 1 night in Jan 2025

4/10 Poor

Laquita

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When. Booking i wasn't told this resort was under construction nor did it mention i had to pay for parking until check in i was not able to bath water barely came out also no water pressure
Stayed 1 night in Feb 2025

2/10 Terrible

Rolando

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. I stayed here about a month ago and it safe to say that this place is not the same since they sold it. Water pressure is low, rooms are under construction, dirty and the customer service sucks.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soccer Coaching Weekend

The property was nice and service was great. It was under construction but I knew that and I was ok with that. Property is close to a lot of things to do.
Stayed 2 nights in Jan 2025

4/10 Poor

Gary

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property is under renovation construction. No resturant, they advertize on web , free parking then charge $10 per night. Water pressure is weak, hard to rinse in shower. Quality of renovation is hit and miss. Good access to beach is only redeeming value.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lindsey

Stayed 1 night in Jan 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under construction. Not mentioned when booked. Also told limited to restaurant and fitness. All areas under construction. Sunday morning 8:15 saw noise
Stayed 1 night in Jan 2025

4/10 Poor

Hillary, Palmer

Traveled with family
Our check in was awesome on Friday night. The attendant at check in was great and very welcoming. Unfortunately, it went downhill From there. We did not have any hot water in our room the whole trip and when we asked about it, we were disregarded completely. They said no one else has complained and stated a maintenance person had looked into it. Later we found out that was a lie because the maintenance person was out injured. They did say they would have someone come look from another hotel, but not sure that actually happened because the water never got warm. We all avoided going in the hot tub or taking showers because it was just not comfortable to do so. They did offer a room change at one point, but when we went to look at it, the water still did not get above lukewarm. Overall, just very disappointed in the attitude of the staff and their disregard for our attempts to get it fixed, not only for us but for future guests. The renovations seem like they will be amazing, but with poor staff, it won’t make any difference. Wish we’d had the same gal as the first night for the whole stay.
Stayed 2 nights in Jan 2025

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
“Entire” Property under construction You are staying in a construction site worker’s noise destruction bedrooms have floor lamp in bathroom no water pressure barely hot water workers staying in hotel loud drunk.. area is nice though old school quiet
Stayed 1 night in Jan 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Well if you want to stay in a construction site this is the place ,Hilton hotels should be ashamed of there project management staff ,first of all you do not try to remodel whole hotel/resort all at once if so just close it down completely and do it ,not Hilton small unorganized crew that petty much showed up anytime and did not complete one single aspect ,in my 43 years in construction, i ever seen such chaos, every floor, every section restaurant, lobby , stairway, rooms ,left incompelted , piece of advice start in one area /floor and do complete then move to next area /floor by time you complete entire project the cost along with be reduced ,project length would be reduced,
Stayed 2 nights in Jan 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025