Holiday Inn Express Hotel & Suites Saint Augustine North by IHG

2.5 star property

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Exterior
Standard Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe
Point of interest
Point of interest
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
2300 State Road 16, St. Augustine, FL, 32084
  • St. Augustine Premium Outlets
    ‪1 min drive‬
  • St. George Street
    ‪10 min drive‬
  • Flagler College
    ‪10 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪16 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 228 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Mobil, Tub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Communications, Mobility, Access Tub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Addl Lvng Area)

  • 333 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Roll Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Saint Augustine North by IHG

St. Augustine hotel with free breakfast
Along with a 24-hour business center, this smoke-free hotel has a business center and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites Saint Augustine North by IHG offers 82 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This St. Augustine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1496 square feet (139 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

Holiday Inn Express Hotel & Suites Saint Augustine North by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel SAINT AUGUSTINE NORTH
Holiday Inn Express SAINT AUGUSTINE NORTH
Holiday Inn Express Hotel Saint
Holiday Inn Express Saint
Holiday Inn Express Hotel And Suites Saint Augustine North
Holiday Inn Express Hotel Suites SAINT AUGUSTINE NORTH
Inn Express Hotel Saint
Holiday Inn Express Hotel Suites Saint Augustine North
Holiday Inn Express Hotel Suites Saint Augustine North by IHG

Holiday Inn Express Hotel & Suites Saint Augustine North by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1003 reviews
Rating 8 - Good. 256 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 102 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay in St Augustine
This was not my first nor last time there. The level of service and friendliness of the staff has always been great and continues on to this stay as well. Nick at the front desk was knowledgeable, friendly and prompt. The hotel was being remodeled while I was there this time. Other than the storage of materials in the back parking lot you wouldn't have known. Keep up the great work.
Stayed 2 nights in Dec 2024

6/10 Okay

Robert

Traveled with partner
First off upon arrival their system was down. In our first room there were some kind of small bugs in the room. We were given a second room where we had a problem with the refrigerator , maintenance changed it out with no problem. The breakfast was average, the same food everyday. The property is being renovated.
Stayed 4 nights in Dec 2024

2/10 Terrible

douglas

Stayed 2 nights in Dec 2024

10/10 Excellent

Yasmin, Kirkland

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, staff was great, rooms were clean and breakfast options where good. We would definitively stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Karol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was undergoing renovation while we were there. However the work was done quickly and the areas being worked on were clearly marked. When painting or dust producing it was draped and did not enter the area being used by the guest. The staff was friendly and professional. They answered questions and were very helpful.
Stayed 1 night in Sep 2024

8/10 Good

John, Port Saint Lucie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The breakfast supplies and food not manage correctly as no forks and out of waffle mixture.
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Stayed 1 night in Nov 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Construction Zone Disaster Area--Stay Away!
Ongoing renovations have made the hotel a place to avoid. Renovated rooms mostly nice, though the in-room refrigerator looks like it was rescued from a dumpster outside of a college dorm. The halls, elevators, and guest laundry room were a wreck. Water was turned off during our stay. Ice machine didn't work--no "out of order" sign. one of two washing machines and dryers didn't work--again no "out of order" sign. No coordination among staff. All problems blamed on absentee owners. Breakfast options awful.
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The newly redone room was wonderful but the bed was about 38" high. The mini frig started squeeling about 1:00 am and had to unplug.
Stayed 1 night in Nov 2024

8/10 Good

Frantz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place for a great stay
our stay was great, very pleasant. very friendly crew, willing to go the extra mile to make our stay enjoyable. I will recommend this place to any friend and family without hesitation. There is renovation going on the first floor now. Hopefully very soon it will look very nice. Adding new carpets in hall ways will take the place to the next level.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Manuel

Liked: Staff & service
Stayed 4 nights in Nov 2024

2/10 Terrible

sharon

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

KATHRYN

Liked: Staff & service, property conditions & facilities, room comfort
Or stay was mixed. Well, everyone was friendly and accommodating, I requested a handicap accessible room. When we My room was a handicap accessible one. When we arrived, arrived, there was no bath chair in the shower so I had to request one. The toilet seat was not securely fastened so we made it request for service to fix it. They did that right away. We felt that the pillowcases had not been changed from a prior guest as it smelled like animal.
Stayed 1 night in Oct 2024

10/10 Excellent

Jairo

Stayed 1 night in Sep 2024

10/10 Excellent

Titianna

Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is being renovated but still it is very nice. And once completed will be even nicer
Stayed 1 night in Sep 2024

8/10 Good

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Under construction. Will be really nice when done.
Stayed 1 night in Sep 2024

10/10 Excellent

elisabet

Liked: Cleanliness, amenities, property conditions & facilities
I loved it! Good stuff
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service ,and great breakfast.
Stayed 2 nights in Sep 2024