A restaurant, a bar/lounge, and self parking are available at this bed & breakfast. WiFi in public areas is free. Additionally, tour/ticket assistance, a lobby fireplace, and multilingual staff assistance are onsite. Change of towels is available on request.
Inn on Charlotte offers 8 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. 27-inch plasma televisions come with digital channels.
Bathrooms include separate bathtubs and showers with jetted bathtubs and hair dryers. This St. Augustine bed & breakfast provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The bed & breakfast offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This St. Augustine bed & breakfast also offers multilingual staff, tour/ticket assistance, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Inn on Charlotte has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 9:00 AM.
Inn on Charlotte has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Offsite parking within 0.05 miles (USD 10 per day); reservations required
Uncovered self parking on site (USD 10 per day)
Limited onsite parking (max 1 space per unit)
Food and drink
Daily continental breakfast available 8:30 AM to 9:00 AM for a fee: USD 15 per person
A bar/lounge
A restaurant
Conveniences
Guidebooks
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Dock
Accessibility
No elevator
More
Built in 1918
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Entertainment
27-inch plasma TV with digital channels
Food and drink
Champagne service
Free bottled water
Free minibar (limited items)
Restaurant dining guides
More
Air conditioning
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in is from 3-6 PM. Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.
Access methods
Front desk (limited hours), smart lock
Pets
Pets not allowed
Children and extra beds
Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately USD 15.00 per person
Uncovered self parking fee: USD 10.00 per day
Offsite parking fee: USD 10.00 per day (0.05 mi away)
Early check-in fee: USD 35 (subject to availability)
Housekeeping fee: USD 15.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Children 11 years old and younger are not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Inn on Charlotte St. Augustine
Inn on Charlotte Bed & breakfast
Inn on Charlotte Bed & breakfast St. Augustine
Inn on Charlotte Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 33 out of 60 reviews
10 - Excellent
33
Rating 8 - Good. 9 out of 60 reviews
8 - Good
9
Rating 6 - Okay. 11 out of 60 reviews
6 - Okay
11
Rating 4 - Poor. 3 out of 60 reviews
4 - Poor
3
Rating 2 - Terrible. 4 out of 60 reviews
2 - Terrible
4
9.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Nicole
Traveled with partner
Dec 23, 2024
Location was very close to everything and manager was helpful upon arrival. However our room was not clean and there was a used wash cloth and razor with hair in it in our shower. The entire room was dusty and had condensation everywhere. It just felt like we were staying in someone’s house and not given a clean room like a hotel. I would not feel comfortable staying there again.
Nicole
Stayed 1 night in Dec 2024
8/10 Good
Sara
Traveled with group
Dec 15, 2024
Very cute building and great location.
We didn’t have a/c in the room which made it feel stuffy.
THE ROOM WAS EXTRA SMALL EVEN FOR A COTTAGE. THE HOT WATER IN BATH ROOM DID NOT WORK. PARKING SPACE WAS NOT MARKED AS STATED. TERRIBLE B&B WOULD NOT ADVISE ANYONE TO STAY THERE.
Very cute BNB in the center of it all, walking distance to trolley, shops & restaurants. Very friendly staff, beautifully laid out room. Highly recommend.
I booked a stay at the Inn on Charlotte and not only did I not get to stay in the Inn, I was forced to stay in the adjacent sister building. Come to find out, people were staying in the Inn on Charlotte the very next day after telling us “there’s repairs that need to be done so we can accommodate you there” very disappointed in the customer service
We loved our stay. The bed was amazing! Just a minute walk to shopping and dining. We would definitely stay here again!
Jeni
Stayed 1 night in May 2024
6/10 Okay
Edwin
Business traveler
May 18, 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Customer services was the worst;comfortable/clean
Edwin
Stayed 1 night in May 2024
6/10 Okay
John
Traveled with partner
May 5, 2024
Liked: Cleanliness, staff & service
Great location for us. We have stayed here several times in the past before covid came along. The property was apparently sold and has new owners since our last visit. The location is still great but the property is not what it used to be. We may stay there again but would consider other options.
This small hotel is in an excellent location for easy walks through the historic district of St Augustine. Restaurants, shops, and activities are all close by. It was clean, comfortable, well-run and the staff was very friendly and accommodating.
Ruth
Stayed 2 nights in Apr 2024
8/10 Good
John, New Braunfels
Traveled with partner
Apr 22, 2024
Liked: Cleanliness, staff & service, amenities
Good: The property is well located for exploring the historic area of Savannah. The staff is exceptional. The restaurant is excellent. Great bar.
Bad: The parking is very difficult & I thought was included with the room; nope - $15/day for a sardine space. The old rooms are noisy/will hear everyone walking above (luckily we travel with sound machine).
Worst: The shower water pressure is abysmal - would be hard pressed to put out a small birthday candle.
John
Stayed 2 nights in Apr 2024
10/10 Excellent
Verified traveler
Apr 22, 2024
Liked: Cleanliness, staff & service, room comfort
Excellent location and fantastic staff. It is well appointed but could use some attention to details.
Verified traveler
Stayed 3 nights in Apr 2024
4/10 Poor
David
Traveled with partner
Apr 15, 2024
Liked: Property conditions & facilities
Disliked: Staff & service
We were taken to wrong room by the staff. After putting our luggage in the room that the staff member checked us into we went out on the town. We were contacted via phone and told that we were in the wrong room. We then had to go back to the Inn and were told that we needed to move all our luggage to another room that was not as nice. This was a real pain.