Inn on Charlotte

3.0 star property

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Superior Room, 1 Queen Bed, Balcony | Balcony
Daily continental breakfast (USD 15.00 per person)
Deluxe Room, 2 Double Beds | Free minibar items, soundproofing, free WiFi, bed sheets
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
52 Charlotte Street, St. Augustine, FL, 32084
  • St. George Street
    ‪1 min walk‬
  • Castillo de San Marcos National Monument
    ‪3 min walk‬
  • Flagler College
    ‪3 min walk‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪11 min drive‬

Room options

Standard Room, 1 Queen Bed, Patio

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Bathtub

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Romantic Room, 1 King Bed, Balcony, City View

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Inn on Charlotte

3-star B&B in St. Augustine Historic District
A restaurant, a bar/lounge, and self parking are available at this bed & breakfast. WiFi in public areas is free. Additionally, tour/ticket assistance, a lobby fireplace, and multilingual staff assistance are onsite. Change of towels is available on request.
Inn on Charlotte offers 8 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. 27-inch plasma televisions come with digital channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hair dryers. This St. Augustine bed & breakfast provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The bed & breakfast offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This St. Augustine bed & breakfast also offers multilingual staff, tour/ticket assistance, and a fireplace in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Inn on Charlotte has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 9:00 AM.
Inn on Charlotte has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.05 miles (USD 10 per day); reservations required
  • Uncovered self parking on site (USD 10 per day)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily continental breakfast available 8:30 AM to 9:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Dock

Accessibility

  • No elevator

More

  • Built in 1918
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 27-inch plasma TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in is from 3-6 PM. Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15.00 per person
  • Uncovered self parking fee: USD 10.00 per day
  • Offsite parking fee: USD 10.00 per day (0.05 mi away)
  • Early check-in fee: USD 35 (subject to availability)
  • Housekeeping fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 11 years old and younger are not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Inn on Charlotte St. Augustine
Inn on Charlotte Bed & breakfast
Inn on Charlotte Bed & breakfast St. Augustine

Inn on Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 33 out of 60 reviews
Rating 8 - Good. 9 out of 60 reviews
Rating 6 - Okay. 11 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Traveled with partner
Location was very close to everything and manager was helpful upon arrival. However our room was not clean and there was a used wash cloth and razor with hair in it in our shower. The entire room was dusty and had condensation everywhere. It just felt like we were staying in someone’s house and not given a clean room like a hotel. I would not feel comfortable staying there again.
Stayed 1 night in Dec 2024

8/10 Good

Sara

Traveled with group
Very cute building and great location. We didn’t have a/c in the room which made it feel stuffy.
Stayed 2 nights in Dec 2024

10/10 Excellent

zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Peter Piotr

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of downtown. Just a great way to experience St. Augustine!!!
Stayed 2 nights in Aug 2024

8/10 Good

Lauren

Traveled with family
Perfect location for the price
Stayed 1 night in Sep 2024

8/10 Good

Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great town.
The staff were friendly and helpful. But the included breakfast was not up to par.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Historic property so rooms are tiny. Offset by spacious balcony. Location is A in the old town district. Easy walk to dining and shopping
Stayed 3 nights in Sep 2024

6/10 Okay

Olivier

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good place , small and a little old
Stayed 2 nights in Aug 2024

4/10 Poor

ORVILLE

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
THE ROOM WAS EXTRA SMALL EVEN FOR A COTTAGE. THE HOT WATER IN BATH ROOM DID NOT WORK. PARKING SPACE WAS NOT MARKED AS STATED. TERRIBLE B&B WOULD NOT ADVISE ANYONE TO STAY THERE.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute BNB walking distance to everything.
Very cute BNB in the center of it all, walking distance to trolley, shops & restaurants. Very friendly staff, beautifully laid out room. Highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept, clean, and the staff and owners were really nice and helpful.
Stayed 2 nights in Jul 2024

6/10 Okay

Angie

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Justyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Justyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a stay at the Inn on Charlotte and not only did I not get to stay in the Inn, I was forced to stay in the adjacent sister building. Come to find out, people were staying in the Inn on Charlotte the very next day after telling us “there’s repairs that need to be done so we can accommodate you there” very disappointed in the customer service

10/10 Excellent

Jeni, Tulsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The bed was amazing! Just a minute walk to shopping and dining. We would definitely stay here again!
Stayed 1 night in May 2024

6/10 Okay

Edwin

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Customer services was the worst;comfortable/clean
Stayed 1 night in May 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service
Great location for us. We have stayed here several times in the past before covid came along. The property was apparently sold and has new owners since our last visit. The location is still great but the property is not what it used to be. We may stay there again but would consider other options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again.
This small hotel is in an excellent location for easy walks through the historic district of St Augustine. Restaurants, shops, and activities are all close by. It was clean, comfortable, well-run and the staff was very friendly and accommodating.
Stayed 2 nights in Apr 2024

8/10 Good

John, New Braunfels

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good: The property is well located for exploring the historic area of Savannah. The staff is exceptional. The restaurant is excellent. Great bar. Bad: The parking is very difficult & I thought was included with the room; nope - $15/day for a sardine space. The old rooms are noisy/will hear everyone walking above (luckily we travel with sound machine). Worst: The shower water pressure is abysmal - would be hard pressed to put out a small birthday candle.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent location and fantastic staff. It is well appointed but could use some attention to details.
Stayed 3 nights in Apr 2024

4/10 Poor

David

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We were taken to wrong room by the staff. After putting our luggage in the room that the staff member checked us into we went out on the town. We were contacted via phone and told that we were in the wrong room. We then had to go back to the Inn and were told that we needed to move all our luggage to another room that was not as nice. This was a real pain.
Stayed 1 night in Apr 2024