Quality Inn St. Augustine Outlet Mall

2.5 star property

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Photo gallery for Quality Inn St. Augustine Outlet Mall

Outdoor pool, open 9 AM to 9:00 PM, pool umbrellas, sun loungers
Point of interest
Standard Room, 2 Queen Beds, Non Smoking | Down comforters, individually furnished, desk, laptop workspace
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2310 State Road 16, St. Augustine, FL, 32084
  • St. Augustine Premium Outlets
    ‪15 min walk‬
  • St. George Street
    ‪10 min drive‬
  • Castillo de San Marcos National Monument
    ‪10 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn St. Augustine Outlet Mall

St. Augustine hotel with outdoor pool
An outdoor pool, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn St. Augustine Outlet Mall offers 48 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This St. Augustine hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and tour/ticket assistance.

Quality Inn St. Augustine Outlet Mall is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn Outlet Mall
Quality Inn Outlet Mall St. Augustine
Quality Outlet Mall
Quality Outlet Mall St. Augustine
Quality Inn Outlet Mall
Quality Inn St. Augustine Outlet Mall Hotel
Quality Inn St. Augustine Outlet Mall St. Augustine
Quality Inn St. Augustine Outlet Mall Hotel St. Augustine

Quality Inn St. Augustine Outlet Mall Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 462 out of 1008 reviews
Rating 8 - Good. 305 out of 1008 reviews
Rating 6 - Okay. 138 out of 1008 reviews
Rating 4 - Poor. 62 out of 1008 reviews
Rating 2 - Terrible. 41 out of 1008 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Stayed 1 night in Jan 2025

10/10 Excellent

Brandy

Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Stayed 1 night in Jan 2025

8/10 Good

andrew, Trenton

Liked: Staff & service
Proximity to I-95 was ideal. Discovery of a few bugs crawling around was not comforting.
Stayed 1 night in Jan 2025

10/10 Excellent

Anne, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady Karina was most welcoming.
Stayed 1 night in Jan 2025

8/10 Good

Julian

Stayed 1 night in Dec 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jack G

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Susan

Traveled with group
The night manager was very helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Ayleen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Room was clean and had no smell. No bugs. Breakfast was good and there was plenty to eat all the way up until the conclusion of breakfast. Sometimes, hotels don’t restock breakfast during the duration of breakfast hours, but that was not the case with this hotel! Will definitely stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Mercedes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathrub had a leak that kept us up ansd it waa vwey annoying. The breakfast was ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Joon Suh, Buford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent
Stayed 1 night in Jan 2025

8/10 Good

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable, older motel, no carpet which I like. Able to park in front of door.
Stayed 1 night in Jan 2025

2/10 Terrible

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go to this hotel it’s really bad

Showerhead was loose no carpet and tile floor was sticky dirty everything looked old and wore out. Breakfast was terrible. Had no milk for the price. It wasn’t worth it.
Stayed 1 night in Jan 2025

8/10 Good

Larry and Elsie

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Perfect inexpensive for a stop on our road trip.
Stayed 1 night in Jan 2025

8/10 Good

marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing and Dirty

When we got to the room there was a dirty pair of boxers on the floor. It was evident that they did not clean the room because there were stains on the floor and the bathroom was also dirty. The staff working were polite and came to clean up the mess. He had also said that when we checked out to speak with the manager who was made aware of the situation. Upon checkout they said I would receive compensation since the room was dirty upon arrival. I have yet to receive any compensation.
Stayed 2 nights in Dec 2024

8/10 Good

Maria, Weston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and the bed was comfy. The hotel offered breakfast, which was included in the room's rate.
Stayed 1 night in Jan 2025

10/10 Excellent

Banu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Donna

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Musty smell, microwave started smoking when used / not replaced, our window faced the outdoor stairs - so the room was dark, and noisy.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tahir

Traveled with group
Clean and friendly
Stayed 1 night in Dec 2024

8/10 Good

Yovanis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024