6/10 Okay
Dennis
Traveled with family
Feb 18, 2025
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not quite what I was expecting. First, I reserved a room with balcony, when I checked in I was not told I wasn't getting a room with a balcony, instead i was put on a regular room. they claimed that Expedia overbooked. On top of this I was not given the regular room rate. I just realized I got charged a rate for balcony even though we did not get into a balcony room. To make things a bit interesting the bathroom on the room we got ( 425 ) was dirty, the shower dirty, hair all over the tub, the shower drain has rust all over, barely toilet paper and no Cleenex paper towels( box was empty ), that tells me right there that no one looked at this room before deemed cleaned and ready to be occupied. For how much Marriot charges ( $300/ night w fees and taxes ) in this hotel, booking and most important cleanliness in the rooms should be priority #1. Disappointed at the product since I have stayed at other Marriot's hotels before and had no issues.
Dennis
Stayed 2 nights in Feb 2025