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The Cornwall Hotel Spa & Estate

4.0 star property

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Photo gallery for The Cornwall Hotel Spa & Estate

Sauna, steam room, body treatments, aromatherapy, body scrubs, facials
Sauna, steam room, body treatments, aromatherapy, body scrubs, facials
Serves lunch and dinner
Aerial view
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Spa
  • Bar
  • Laundry

Explore the area

Map
Pentewan Road, St Austell, England, PL26 7AB
  • Charlestown Harbour
    ‪5 min drive‬
  • Porthpean Beach
    ‪6 min drive‬
  • Lost Gardens of Heligan
    ‪6 min drive‬
  • Newquay (NQY-Newquay Cornwall)
    ‪33 min drive‬

Room options

View all photos for Three-Bedroom Lodge with Hot Tub

Garden view

Three-Bedroom Lodge with Hot Tub

  • Sleeps 8
  • 2 Queen Beds and 2 Twin Beds

View all photos for Two-Bedroom Lodge with Hot Tub

Exterior

Two-Bedroom Lodge with Hot Tub

  • Sleeps 6
  • 1 Queen Bed, 1 Large Twin Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two-Bedroom Lodge Standard

Garden view

Two-Bedroom Lodge Standard

  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Three-Bedroom Lodge

Garden view

Three-Bedroom Lodge

  • 1184 sq ft
  • Sleeps 6
  • 2 Double Beds, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Two-Bedroom Lodge

Garden view

Two-Bedroom Lodge

  • 968 sq ft
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

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About this property

The Cornwall Hotel Spa & Estate

4-star St Austell hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and outdoor tennis courts are onsite.
The Cornwall Hotel Spa & Estate offers 65 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This St Austell hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Clearing Spa has 5 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Cornwall Hotel Spa & Estate features outdoor tennis courts and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This St Austell hotel also offers a fitness center, a sauna, and spa services. Onsite self parking is complimentary.

Continental breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
The Elephant Brasserie - This brasserie specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
The Terrace - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Elephant Bar
  • The Elephant Brasserie
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Dryer
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Cornwall Hotel Spa
Cornwall Hotel Spa Estate St Austell
Cornwall Spa Estate
Cornwall Spa Estate St Austell
Cornwall Spa Hotel
Hotel Cornwall Spa
The Cornwall Hotel Spa And Estate St Austell
The Cornwall Spa & Estate
The Cornwall Hotel Spa Estate
The Cornwall Hotel Spa & Estate Hotel
The Cornwall Hotel Spa & Estate St Austell
The Cornwall Hotel Spa & Estate Hotel St Austell

The Cornwall Hotel Spa & Estate Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 972 reviews
Rating 8 - Good. 287 out of 972 reviews
Rating 6 - Okay. 82 out of 972 reviews
Rating 4 - Poor. 11 out of 972 reviews
Rating 2 - Terrible. 11 out of 972 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good but service wasnt amazing
Lovely 1 night stay at a great hotel. Check in was quick and easy and the room was amazing. Booked afternoon tea which was pretty good but the service was painfully slow. Then for breakfast had the same trouble. Used the Spa the next day after check out whixh was also good.
Stayed 1 night in Dec 2024

6/10 Okay

Virginia

Liked: Cleanliness
Disliked: Staff & service
Beds are far too soft with very springy mattress which makes one’s back hurt. I complained and there was nothing the hotel could do. I ended up sleeping on the floor. There’s a small restaurant that needs to take bookings as there’s not enough room for all the guests to be there at the same time. Seems like they were short staffed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Len

Stayed 3 nights in Nov 2024

10/10 Excellent

Maysey

Stayed 1 night in Dec 2024

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a few nights in a 2-bedroom lodge, during October half term. We had a lovely time. As a family of four, we found the lodge to be really nicely sized. The children had their own room with 2 single beds. It was clean and we appreciated all the little things to make our life easier (tea & coffee, dishwasher tablet, etc.). We used the pool once. It was smaller than what I anticipated from the pictures and really nothing fancy but kept the kids busy for a good hour. We didn’t use any of the other facilities. Overall a pleasant stay and would recommend for families who are looking for a comfortable home away from home feel.
Stayed 4 nights in Oct 2024

8/10 Good

Katie

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ellen

Liked: Cleanliness, property conditions & facilities
no hot tub in the spa
There wasn't a hot tub in the spa which we missed. we like to go somewhere and be able to hang out and relax int eh warm but there was nowhere outside of the sauna and steam room so we didn't spend as much time there as we wanted. the room was noisy and you could hear people over head - we didn't appreciate the hoover being started at 7.45am on a sunday morning -all in all not the relaxing experience we were hoping for. All the staff were nice and the food in the bar area was great,
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay. Only downside was some very unusual fried eggs. Uncooked whites and uncooked yolks with a rubbery top!
Stayed 2 nights in Nov 2024

10/10 Excellent

Glen

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Annicia

Liked: Amenities
Its not for solo travel and the receptionist was great. The waitress are not nice and made me felt uncomfortable. I just wouldn't go back on my own. Breakfast was ok. Dinner was ok. I enjoyed the spa they where friendly and did the massage very good i was relaxed after. The rooms need to check before guess check in, mine wasn't as clean. Hair was on bed and dusty on most of the furniture. It wasn't far from the beach and i love that.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room. Amazing views. Lovely breakfast. Attentive staff. Looking forward to returning.
Stayed 3 nights in Oct 2024

8/10 Good

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The menu in the bar area was limited to Tapas or Pizza. However, after a little discussion with the bar staff, they provide us with the main restaurant menu and had the food we chose served to us in the bar. This was an excellent compromise and fantastic customer service
Stayed 6 nights in Oct 2024

6/10 Okay

Ivan

Quiet and close to the beach but dated and not very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great service friendly staff lovely food reasonable prices rooms were clean and spacious lovely stay would recommend would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Stayed 1 night in Oct 2024

10/10 Excellent

kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that all the staff at the cornwall were beyond reproach, they were excellent, nothing was too much trouble, reception on first check in, the bar, restaurant and housekeeping all deserve high praise, have stayed before at The Cornwall and would stay again
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

SEAN, BRISTOL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, great sunsets
Stayed 1 night in Oct 2024