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GrandStay Residential Suites Hotel - Saint Cloud

2.5 star property

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Photo gallery for GrandStay Residential Suites Hotel - Saint Cloud

Lobby
Premium bedding, individually decorated, individually furnished
Indoor pool, open 7:00 AM to midnight, sun loungers
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym

Explore the area

Map
213 6th Avenue South, St Cloud, MN, 56301
  • St. Cloud State University
    ‪6 min walk‬
  • St. Cloud River's Edge Convention Center
    ‪6 min walk‬
  • St Cloud Hospital
    ‪3 min drive‬
  • St. Cloud, MN (STC-St. Cloud Regional)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, individually decorated, individually furnished

Suite, 1 Bedroom

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually decorated, individually furnished

Suite, 1 Bedroom

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

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    About this property

    GrandStay Residential Suites Hotel - Saint Cloud

    St Cloud hotel walkable to Mississippi River
    An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
    GrandStay Residential Suites Hotel - Saint Cloud offers 53 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. Beds feature premium bedding. Kitchenettes offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

    Guests can surf the web using the complimentary wired and wireless Internet access. 43-inch flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

    An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

    Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

    The recreational activities listed below are available either on site or nearby; fees may apply.

    In addition to an indoor pool, GrandStay Residential Suites Hotel - Saint Cloud provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

    This hotel offers access to a 24-hour business center, a meeting room, and coworking spaces. Event facilities measuring 400 square feet (37 square meters) include conference space. This Art Deco hotel also offers barbecue grills, a vending machine, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

    GrandStay Residential Suites Hotel - Saint Cloud is a smoke-free property.

    A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

    Languages

    English

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired internet
    • Available in some public areas: Free WiFi and wired internet

    Parking and transportation

    • Free self parking on site
    • Limited onsite parking
    • Wheelchair-accessible parking available

    Food and drink

    • Free buffet breakfast available daily 6:00 AM to 10:00 AM
    • Coffee and tea in common areas
    • Snack bar/deli

    Things to do

    • Basketball
    • Gym
    • Hot tub
    • Indoor pool
    • Playground
    • TV in common areas

    Family friendly

    • Grocery/convenience store
    • In-room crib
    • In-room kitchenette
    • In-room microwave
    • In-room refrigerator
    • In-room sofa bed
    • Indoor pool
    • Laundry facilities
    • Playground
    • Separate in-room dining area
    • Snack bar/deli

    Conveniences

    • 24-hour front desk
    • Free newspapers in lobby
    • Grocery/convenience store
    • Laundry facilities
    • Luggage storage
    • Vending machine
    • Water dispenser

    Guest services

    • Dry cleaning/laundry service
    • Housekeeping (daily)

    Business services

    • 24-hour business center
    • 400 square feet of conference space
    • Computer station
    • Coworking space
    • Meeting room

    Outdoors

    • Barbecue grill
    • In a nature reserve
    • Picnic area
    • Pool loungers

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Assistive listening devices
    • Braille/raised signage
    • Elevator
    • Pool hoist on site
    • Stair-free path to entrance
    • Visual alarms in hallways
    • Well-lit path to entrance
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible business center
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible pool
    • Wheelchair-accessible public washroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa

    More

    • 1 building
    • 3 floors
    • Art Deco architecture
    • Banquet hall
    • Built in 2000
    • Fireplace in lobby
    • Smoke-free property

    Room amenities

    Bedroom

    • Blackout drapes
    • Double sofa bed
    • Free crib
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Private bathroom
    • Shampoo
    • Shower/bathtub combination
    • Soap
    • Toilet paper
    • Toothbrush and toothpaste (on request)
    • Towels provided

    Entertainment

    • 43-inch flat-screen TV with satellite channels

    Food and drink

    • Cleaning supplies
    • Coffee/tea maker
    • Cookware, dishware, and utensils
    • Dishwasher
    • Freezer
    • Ice maker
    • Kitchenette
    • Microwave
    • Paper towels
    • Refrigerator
    • Separate dining area
    • Stovetop
    • Toaster

    More

    • Air conditioning
    • Free daily newspapers
    • Free local calls
    • Heating
    • Individual decor
    • Individual furnishings
    • Iron/ironing board
    • Laptop workspace
    • Separate sitting area
    • Window screens

    Policies

    Check-in

    Check-in time starts at 3:00 PM
    Early check-in subject to availability
    Early check-in fee: USD 15.00
    Minimum check-in age: 21

    Check-out

    Check-out before 11:00 AM
    Contactless check-out available
    Late check-out subject to availability
    Late check-out fee: USD 15.00
    Express check-out available

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    For any questions, please contact the property using the information on the booking confirmation
    The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 250 per stay), plus a deposit of USD 200 per stay
    Service animals are welcome, and are exempt from fees
    Welcoming dogs only
    2 total (up to 85 lbs per pet)
    Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
    Food and water bowls and an off-leash area are available

    Children and extra beds

    Children are welcome
    Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
    Rollaway/extra beds are not available
    Free cribs are available on request at the property

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 50.00 will be collected before check-in.

    We have included all charges provided to us by the property.

    Optional extras

    • Pet deposit: USD 200 per stay
    • Pet fee: USD 20 per pet, per day (maximum USD 250 per stay)
    • Service animals are exempt from fees
    • Early check-in fee: USD 15.00 (subject to availability)
    • Late check-out fee: USD 15.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property accepts credit cards and debit cards; cash is not accepted
    Cashless transactions are available
    Only bookings from non-local guests are accepted; guests whose residence is within 20 mi (32.19 km) of the property will not be allowed to check in
    Safety features at this property include a smoke detector and window guards
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Pool access available from 7:00 AM to midnight
    Only registered guests are allowed in the guestrooms
    Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

    Property is also known as

    GrandStay Residential Suites Hotel Saint
    GrandStay Residential Suites Hotel Saint Cloud
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    GrandStay Residential Suites Hotel Saint Hotel Cloud
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    GrandStay Residential Suites Hotel - Saint Cloud Hotel
    GrandStay Residential Suites Hotel - Saint Cloud St Cloud
    GrandStay Residential Suites Hotel - Saint Cloud Hotel St Cloud

    GrandStay Residential Suites Hotel - Saint Cloud Reviews

    Reviews

    8.6

    Excellent

    Rating 10 - Excellent. 539 out of 1000 reviews
    Rating 8 - Good. 298 out of 1000 reviews
    Rating 6 - Okay. 82 out of 1000 reviews
    Rating 4 - Poor. 40 out of 1000 reviews
    Rating 2 - Terrible. 41 out of 1000 reviews

    8.8/10

    Cleanliness

    8.8/10

    Staff & service

    8.4/10

    Amenities

    8.6/10

    Property conditions & facilities

    8.4/10

    Eco-friendliness

    Reviews

    8/10 Good

    Donald, Pelican Rapids

    Liked: Cleanliness, staff & service, property conditions & facilities
    Great location. Nice place. Clean.
    Stayed 1 night in Dec 2024

    10/10 Excellent

    Vicky

    Traveled with partner, Traveled with pets
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    I loved the fenced in pet area and the supply of doggy poop bags. I was impressed with the check in and assistance Issac privided for me.
    Stayed 1 night in Dec 2024

    8/10 Good

    Steve

    Traveled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 5 nights in Dec 2024

    10/10 Excellent

    Sandra

    Traveled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Staff was friendly and accommodating! Christmas decorations were beautiful. It was like being at home.

    10/10 Excellent

    Jeff

    Traveled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Like the rooms. Separate bedroom, kitchen and living room area. We come from a different state and will get family and friends stopping by. Plenty of room.
    Stayed 3 nights in Dec 2024

    8/10 Good

    Verified traveler

    Liked: Cleanliness, staff & service, room comfort
    Stay was good. Rooms are starting to show age but clean and will stay again
    Stayed 1 night in Dec 2024

    10/10 Excellent

    Karen

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Enjoyable stay
    Comfortable and convenient place to stay in the midst of St. Cloud. Close to shopping and eating establishments, many within walking distance.
    Stayed 1 night in Sep 2024

    10/10 Excellent

    Steve

    Stayed 3 nights in Nov 2024

    8/10 Good

    Debra

    Liked: Cleanliness, staff & service
    Stayed 2 nights in Dec 2024

    10/10 Excellent

    Martha

    Traveled with family and small children, Traveled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Everything was perfect!! Very friendly staff. Definately will be back.
    Stayed 1 night in Dec 2024

    4/10 Poor

    Verified traveler

    Disliked: Cleanliness, property conditions & facilities, room comfort
    Grandstay Hotel
    I have many complaints about my stay. The bathtub drain was broke, the shower had barely any water pressure and no vent in bathroom. There were stains on the couch. The room had a bad smell. The bed was hard like laying on a cement floor. We were locked out a 10 am after getting breakfast, checkout is at 11am. I would like to be reimbursed for my hotel stay at Grandstay hotel in St Cloud Mn.
    Stayed 1 night in Nov 2024

    8/10 Good

    Richard

    Traveled with family
    Liked: Staff & service, property conditions & facilities
    Disliked: Cleanliness
    Dusting with the right tool would take less then f
    It would take five minutes to dust the room! The air vent was terrible and is probably why we woke up with dry throats. The walls in the bedroom were so dusty!!!!!
    Stayed 1 night in Nov 2024

    2/10 Terrible

    John

    Traveled with family
    Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
    We have stayed here before and it was great… that’s why we chose it again! This time it was unfortunately awful… dirty, dirty, dirty. We got in our second room and the dishwasher was full of moldy dishes… and more dirty pillowcases.
    Stayed 1 night in Nov 2024

    10/10 Excellent

    Karen

    Traveled with partner
    Room was very clean. Staff was friendly and helpful
    Stayed 1 night in Nov 2024

    8/10 Good

    Kirsten

    Traveled with family
    Liked: Staff & service
    Great staff!
    The service staff was amazing.
    Stayed 2 nights in Oct 2024

    6/10 Okay

    Ryan

    Traveled with family
    Liked: Cleanliness
    Disliked: Property conditions & facilities
    The room was nice enough, and the breakfast was fine, though a little below today’s standards for bite breakfast. The pool was closed for maintenance while we were there, which was a huge bummer for my daughter. Free newspapers were nice.
    Stayed 1 night in Nov 2024

    6/10 Okay

    Jeanne

    Traveled with group
    Liked: Cleanliness, amenities
    Disliked: Staff & service
    We have stayed her multiple times over the years. The size of the room and the suite concept is nice. This stay we came back to the hotel after our event around midnight and our keys were not opening the door to the hotel. Another couple came while we were trying to get in and their keys were also not successful. We tried the phone in the vestibule and that was also not working. We then tried banging on the windows to get someone’s attention as we could see the front desk through the windows. After about 15 minutes of trying and retrying our keys, the phone and banging on the window one of our keys let us in as we pulled on the door while trying to get it to work. We stopped at the front desk and called but nobody answered. The phone on the front desk was also not working. We hollered for someone a bit louder and a person came out from the back room, no name tag on, seemed surprised and said he would call maintenance. We went to our room and around 1:00 am a friend of ours left to go to their home and she found 2 more people in the vestibule unable to get into the hotel. Unbelievable! If I were the employee, I would have sat in the lobby until the situation was taken care of by maintenance! Also, the next morning I mentioned it to the front desk employee ( who had very good customer service) and she was surprised to hear that this all happened. Hopefully this is a one time thing but it was very disconcerting when it happened’
    Stayed 1 night in Oct 2024

    6/10 Okay

    Steve

    Traveled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Oct 2024

    10/10 Excellent

    Casey

    Traveled with family and small children
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great Service Great room Great pool Great breakfast Would definitely stay again for sure.
    Stayed 1 night in Oct 2024

    8/10 Good

    Paula

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Nice hotel but slow to no internet.
    Great hotel with a bedroom separate from the main area. I traveled with my dog and he did not wake up to people walking the halls. The only problem was the internet, or lack of it. It worked great at 5 am but otherwise I couldn’t bring anything up.
    Stayed 1 night in Oct 2024

    10/10 Excellent

    Rachel

    Traveled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Quiet location. Staff was friendly and helpful. Comfortable rooms
    Stayed 1 night in Oct 2024

    10/10 Excellent

    Barbara

    Traveled with group, Business traveler
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Key card didn't work on first try. Toilet flush loud! Otherwise, everything was wonderful. Felt like home away from home.
    Stayed 1 night in Oct 2024

    8/10 Good

    Alain

    Traveled with partner
    Liked: Cleanliness, staff & service, property conditions & facilities
    The mattress was really soft and probably needs to be replaced. The breakfast was not just ok.
    Stayed 3 nights in Oct 2024

    10/10 Excellent

    Shady

    Stayed 2 nights in Sep 2024

    10/10 Excellent

    G.

    Traveled with pets
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Arrived at about 7pm on October 8th, check in was quick and easy. The guy helping me was fine, he doesn’t get paid to talk to people so I don’t expect fake niceties. I had called ahead to let them know I was traveling with a dog and they made a note in my file so that was all good. For one night it was $180, that’s after taxes and the $50 pet fee. The room itself was very nice, it was very warm throughout the entire building but the AC in the room cooled it right down. The room I stayed in had a full sized fridge, a dishwasher, sink, and an electric stovetop, the bed was comfortable and the area seems quiet. There is a sign outside of the building saying to remove your valuables and lock up your car but no matter where you are you should be doing that. The only thing wrong was the bathtub draining slowly. Breakfast was standard, bacon, eggs, French toast, make your own waffles. Plus coffee, milk, and juice. They have a little convenience store and a pool as well but I didn’t use them. Overall a nice little place to stay.
    Stayed 1 night in Oct 2024