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Hotel Metropol

3.0 star property

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Photo gallery for Hotel Metropol

Terrace/patio
Lobby
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Superior Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Laundry
  • Pet friendly
  • Housekeeping

Explore the area

Map
Bahnhofplatz 3, St. Gallen, 9001
  • Abbey Library of Saint Gall
    ‪5 min walk‬
  • Abbey of St. Gall
    ‪6 min walk‬
  • University of St. Gallen
    ‪12 min walk‬
  • Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪17 min drive‬

Room options

View all photos for Economy Single Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Economy Single Room

  • 151 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 213 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 151 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double Room

Economy Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Metropol

3-star St. Gallen hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Hotel Metropol offers 32 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions come with cable channels.

Bathrooms include showers. This St. Gallen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This St. Gallen hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area.

Hotel Metropol has designated areas for smoking.

A complimentary continental breakfast is served between 7:00 AM and 10:00 AM on weekdays.
Hotel Metropol has a restaurant on site.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Art supplies
  • Changing table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between December 11 and December 31.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 25 per day(3 ft away; open 24 hours)
  • Pet fee: CHF 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Metropol St. Gallen
Metropol St. Gallen
Hotel Metropol Hotel
Hotel Metropol St. Gallen
Hotel Metropol Hotel St. Gallen

Hotel Metropol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 141 reviews
Rating 8 - Good. 49 out of 141 reviews
Rating 6 - Okay. 8 out of 141 reviews
Rating 4 - Poor. 2 out of 141 reviews
Rating 2 - Terrible. 2 out of 141 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Walter

Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

fateh

Disliked: Staff & service, amenities, property conditions & facilities
Firstly, I recommend that Expedia inform its clients about the additional city tax. Also this hotel double charged me city tax. Receptionist is rude I would rather to sleep in the street and not go back to that hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Close to center
Stayed 1 night in Oct 2024

10/10 Excellent

Stavroula

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel conveniently near transport, great service everyday. Good breakfast! I certainly recommend this hotel.
Stayed 8 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spacious rooms.
Stayed 9 nights in Aug 2024

8/10 Good

Alina

Traveled with family
Liked: Cleanliness, staff & service, amenities
No parking on the property, it was away from the property and had to pay for it, major issue. Everything else was very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient and friendly

Across the street from the train station. Decent size room for Europe. Friendly and helpful staff.
Stayed 6 nights in Jul 2024

8/10 Good

Winsome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super conveniently located, right opposite the main train station! The room was clean, and laid out like the pictures. The only reason I didn’t give 5 stars is because 1) the check-in instructions were a little confusing, so me and a few other random guests (who actually did speak german) were waiting for 15 minutes, and 2) the shower leaked in one random corner.
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Guy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Centrally Located.

Really nice place to stay. Excellent location centrally located to the train station and city. If you have to be collected from the hotel by a colleague or limousine you need to arrange a pick up place nearby the hotel as buses and taxis can only enter the roads outside the hotel. Room was comfortable and had what I needed. Breakfast included is a nice touch and is very good. Reception offered very good service and support and I appreciated that.
Stayed 1 night in Apr 2024

10/10 Excellent

Rokhaya

Liked: Cleanliness, staff & service, property conditions & facilities
Costumer services vary good.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Outdated

Great staff, very average (and outdated) hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast was great! The staff was very helpful and even stored some cheese in their walk-in cooler for me. The location is very convenient to the train station and sites in St Gallen. The bad was there is no cooler in the room. Also the walls are so thin it seemed as the guy next door was blowing his nose in our room.
Stayed 3 nights in Sep 2023

8/10 Good

Anjenette

Stayed 1 night in Aug 2023

10/10 Excellent

Damian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Excellent location, very close to the train and bus station. Very close to supermarket and better value restaurants.
Stayed 4 nights in Jul 2023

10/10 Excellent

Marilyn

Stayed 1 night in Apr 2023

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff were welcoming and friendly
Stayed 2 nights in Feb 2023

10/10 Excellent

Alexandra

10/10 Excellent

Rudolf

Stayed 1 night in Dec 2022

10/10 Excellent

Nina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff. Check-in was easy and they helped us with every issue. Location is extremely convenient - right next to the train and bus stations, yet very close to the old town and shopping. Highly recommended!

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Metropol…great location

Location across street from train and all public transport was amazing. Then just a short walk to the lovely downtown area. Room and decor were very comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

Morgan

Stayed 1 night in Oct 2022