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Single Room, 1 Bedroom

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room, 1 Bedroom (Pool Deck)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Honeymoon Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Chalet, 1 Bedroom (Self-Catering Chalets - Sleep 6)

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Comfort Room, 1 Bedroom (Garden Court Non-Sea Facing Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Bedroom (Sea Facing Family Room)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This St. Helena Bay hotel also offers an outdoor pool, spa services, and a terrace. Onsite self parking is complimentary.

St Helena Bay Hotel is a smoke-free property.

  • Barbecue grill(s)
  • Spa services on site
  • Daily
  • Terrace
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Number of bars/lounges - 1
  • Conference center
  • Laundry facilities
  • Business center
  • Billiards or pool table
  • Meeting rooms
  • Total number of rooms - 31
  • Free self parking
  • Free WiFi
  • Wedding services
  • Smoke-free property
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

St Helena Bay Hotel offers 31 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with digital channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Free bottled water
  • Digital TV service
  • Free WiFi
  • Pillowtop mattress
  • TV size: 28
  • Bathtub or shower
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

St Helena Bay Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

  • Manicures and pedicures

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 80 per person
  • Pet fee: ZAR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 9:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Mobile key entry is not available

No front desk

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Host will greet you

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of ZAR 50 per pet, per night
  • Dogs only
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • St Helena Bay Hotel St. Helena Bay
  • St Helena Bay
  • St Helena Bay Hotel Hotel
  • St Helena Bay Hotel St. Helena Bay
  • St Helena Bay Hotel Hotel St. Helena Bay

Hotel Reviews

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