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Best Western Royal Hotel, Jersey

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Royal Hotel, Jersey

Reception
Exterior
Exterior
Suite, 1 Double Bed, Non Smoking | Living area | 40-inch flat-screen TV with digital channels, TV
Serves lunch and dinner

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
David Place, St. Helier, Jersey, JE2 4TD
  • St. Helier Central Market
    7 min walk
  • King Street
    8 min walk
  • St. Helier Town Hall
    9 min walk
  • Jersey (JER)
    18 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, iron/ironing board

Suite, 1 Double Bed, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Standard Single Room, 1 Twin Bed, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Standard Single Room, 1 Twin Bed, Non Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Balcony

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Royal Hotel, Jersey

3-star St. Helier hotel close to Jersey Museum & Art Gallery
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and tour/ticket assistance are onsite. Housekeeping is available on request.
Best Western Royal Hotel, Jersey offers 89 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 4386 square feet (408 square meters) include conference space. This eco-certified hotel also offers a terrace, tour/ticket assistance, and 24-hour room service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Royal Hotel, Jersey is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
TWENTY SEVEN David Place - This bistro specializes in international cuisine and serves dinner only.
Bar 27 - This pub specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 17 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar 27
  • TWENTY SEVEN David Place

Family friendly

  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,386 square feet of conference space

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17 for adults and GBP 9.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Royal Hotel St. Helier
Best Western Royal St. Helier
BEST WESTERN Royal Hotel Jersey/St. Helier
Best Western St Helier
St Helier Best Western
Best Western Royal Hotel Jersey St. Helier
Best Western Royal Hotel Jersey
Best Western Royal Jersey St. Helier
Best Western Royal Jersey
Royal Hotel, Jersey St Helier
Best Western Royal Hotel, Jersey Hotel
Best Western Royal Hotel, Jersey St. Helier
Best Western Royal Hotel, Jersey Hotel St. Helier

Best Western Royal Hotel, Jersey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 150 out of 419 reviews" "
Rating 8 - Good. 195 out of 419 reviews" "
Rating 6 - Okay. 53 out of 419 reviews" "
Rating 4 - Poor. 14 out of 419 reviews" "
Rating 2 - Terrible. 7 out of 419 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly..Food has been very good..It's a short walk to town. Handy car park. Rooms were clean .,Overall a good stay.thank you.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great hotel
Fantastic staff and lovely hotel. Extremely uncomfortable bed which was at an angle so I kept rolling towards the edge. Great breakfast and fantastic location
Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Traveled with family
I booked this hotel fairly last minute during the Battle of Flowers week so there was not much choice. I was very happy with our stay and the value for money. The hotel is clean and well appointed. The staff are friendly and helpful and the location is great being a short walk into the centre of St Helier. I would definitely recommend it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Eliza Narteki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Best Western Royal Hotel. The staff were lovely, always smiling and very helpful with anything you need. They were able to allow us to stay about 1hr more after checkout as our flight was later in the afternoon. I am glad I didnt get a room in premier inn which was about 3mins walk. My other oarty were booked there and compared with our experience with Best western was far far better. We also enjoyed their restaurant area. I even invented my other company to come and enjoy their dinner there and they even came back one more time where my grandma was helped by 3 lovely gentlemen. The receptionist was so amazing and always had a smile on her face. The waiting staff were always approachable as well.
Stayed 4 nights in Aug 2024

8/10 Good

keith

Traveled with partner
I
Stayed 3 nights in Aug 2024

8/10 Good

Julie Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service...warn welcome and the staff were so friendly and helpful. Thete was always someone at reception.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples stay at best western
Stayed for 4 nights at this hotel. Staff were excellent very friendly nothing too much trouble . Rooms very clean and spacious. Ate in bar 3 nights food and service excellent. 10 months bite walk to resort centre, liberation square. Would highly recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff…
The staff are so helpful and lovely at this hotel and are what makes it nice to stay here. The breakfast is very tasty with plenty of choices. My first room did not suit my needs and so the staff sorted out another room for me. The hotel is convenient for all the shops and had restaurants nearby too
Stayed 3 nights in Jul 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel, super helpful staff. Breakfast was excellent. Comfortable beds. Second time there, will definitely stay there again
Stayed 1 night in Jun 2024

10/10 Excellent

Helen Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service and good quality food. Rooms could be slightly modernized (air conditioning, room safe) but without taking away it's old charm
Stayed 5 nights in Jun 2024

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Stayed 4 nights in May 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Georgeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Room was great although parts of the hotel are a little tired but being renovated in time for summer. Breakfast and staff were excellent. I would stay with Best Western in Jersey again.
Stayed 5 nights in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights in room 122 which was clean and tidy with a decent sized shower room. These were the positives, the negatives, no blind on the bathroom window which fronts a busy street and a very annoying dripping noise from outside the room ALL NIGHT! I reported this to reception so, hopefully, subsequent occupants of this room will not have to suffer a poor night's sleep like myself.
Stayed 2 nights in Mar 2024

8/10 Good

sanjay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very nice hotel, staff are amazing and deal with issues promptly. Hotel is nice and clean, some areas of hotel outdated, like windows.....stuggled to open and close them. But overall a great place to dtay
Stayed 4 nights in Mar 2024

10/10 Excellent

daniel

Stayed 1 night in Jan 2024

8/10 Good

Rachel, Isle of Man

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The hotel was very clean and the staff were very friendly and helpful. The hotel is perfectly located for the main area of St Helier and I was there for both work and leisure and was ideal for both. The food is nice in the bar and there was a good easy access car park. The hotel is however quite dated and the rooms could do with a freshen up.
Stayed 2 nights in Dec 2023

8/10 Good

Charles Rodney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice hotel convenient location with secure parking.
Stayed 4 nights in Dec 2023

10/10 Excellent

Elaine

Very relaxed and friendly atmosphere. Staff were very accommodating
Stayed 3 nights in Dec 2023

4/10 Poor

C

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable stay, and friendly staff. However, there is a function room / wedding venue just opposite that can be heard into the early hours of the morning. Even when I requested to moved to the other side of the hotel (graciously accommodated), I could still hear the party. Not a great nights sleep I needed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew

Stayed 1 night in Oct 2023