Fort d'Auvergne Hotel

3.0 star property

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January 2025

Photo gallery for Fort d'Auvergne Hotel

View from room
Exterior
Exterior
Bar (on property)
Indoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Havre Des Pas, St. Helier, Jersey, JE2 4UQ
  • Havre des Pas
    1 min walk
  • Howard Davis Park
    6 min walk
  • Jersey Museum & Art Gallery
    11 min walk
  • Jersey (JER)
    17 min drive

Room options

Standard Double or Twin Room, 1 Bedroom, Beach View

  • 193 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Twin Room (Sea or Beach View)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room (Sea or Beach View)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room, Bay View

  • 108 sq ft
  • Bay view
  • Sleeps 1
  • 1 Twin Bed

Double Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double or Twin Room, Balcony, Sea View

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Bunk Beds

Similar properties

About this property

Fort d'Auvergne Hotel

3-star St. Helier hotel steps from Havre des Pas
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Fort d'Auvergne Hotel offers 65 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an indoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site. Guests can use the outdoor pool at a partner property.

Fort d'Auvergne Hotel is a smoke-free property.

Fort d'Auvergne Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards

Property is also known as

Fort D'auvergne
Fort D'auvergne Hotel
Fort D'auvergne St. Helier
Fort D'Auvergne Hotel Jersey/St. Helier
Hotel Fort d Auvergne
Fort d'Auvergne Hotel St. Helier
Fort d'Auvergne Hotel Hotel
Fort d'Auvergne Hotel St. Helier
Fort d'Auvergne Hotel Hotel St. Helier

Fort d'Auvergne Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 100 out of 412 reviews" "
Rating 8 - Good. 208 out of 412 reviews" "
Rating 6 - Okay. 76 out of 412 reviews" "
Rating 4 - Poor. 22 out of 412 reviews" "
Rating 2 - Terrible. 6 out of 412 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Setting and comfort very good. Breakfast also good, evening meals good to adequate but avoid the buffet carvery as it was left out for hours under lamps and dried up.Overall would recommend hotel.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
On bus route to centre spacious room plenty of choice for breakfast Hotel decor a little dated bar drinks a bit expensive
Stayed 1 night in Oct 2019

10/10 Excellent

Hannu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been coming here for jersey marathon and really enjoyed my stay specially if I've booked a room with a balcony the view is perfect 😁
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on the sea front. Bus stop just outside main entrance. Wifi terrible and very small bed
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean tidy and efficient service. Thank you for providing an early breakfast.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent but didn’t like their system where you signed for meals and drinks and it went on your room number. Was interrupted three times while eating my evening meal , that was a no no for me. I went to reception and told them I didn’t like that, was told my concern would be passed on . Therefore in my 8 days stay I only had dinner first and last night in the hotel .
Stayed 8 nights in Sep 2019

8/10 Good

JUNE

Liked: Cleanliness, staff & service, room comfort
Friendly, helpful staff. Plentiful breakfast with lots of choice. Optional dinner, varied menu at a reasonable price. Rooms and bar area a little dated but well looked after.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked sea view room with balcony. The view was amazing. Lovely staff made us feel welcome and the food was excellent.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay staff were excellent Staff were very friendly
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit to this lovely hotel. The staff can’t do enough for you. Very courteous and helpful. I really feel I have to mention the restaurant. The food is 5* everything we ate , from breakfast to evening meal is cooked to perfection and the variety is wonderful . The food is deserving of a Michelin star alone. The waitress/waiter service is silver service. Everyone is dressed smart & professional . Happy smiling faces and always courteous . We loved the pool and it’s a bonus to have for a 3* hotel . The rooms were adequate and the kingsize bed was very very comfortable . We had a room that opened up to a communal seating area with sun loungers & patio furniture. Lovely flowers in log planters added to a very comfortable area to relax . Looking over the bay , watching the waves was just wonderful . All in all a beautiful top class hotel . Only downside was, not enough plug sockets in the room & the bar area lacked atmosphere . If you’re wanting a cheap short break , this hotel is definitely No.1 on my list . We will be returning in April. Can’t wait.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were incredibly polite and professional.
Stayed 7 nights in Aug 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedrooms are a little dated and could do with upgrading
Stayed 7 nights in Aug 2019

8/10 Good

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Excellent 4 day stay, all staff very helpful and very friendly. Will come back sometime.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Aug 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at the Fort.
Well organised with easy, simple check-in. Good breakfast with a wide choice. Reasonable menu for Evening meals, changed daily. Nice entertainment on in the well stocked bar in the evenings, e.g. a quiz on Wednesday and a singer on Thursday. Very nice indoor swimming pool, open 07:00 to 21:00. Very courteous staff, willing to help and sort anything out. Super fast free WiFi. Sovereign Car Hire across the road, which was very good. Bus stop right outside the entrance for getting about.
Stayed 3 nights in Aug 2019

8/10 Good

MR PAC HORE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good location, with bus stop outside. A bit disappointing the bar didn't take debit or credit card payments. Nice large sea view room. Comfortable bed.Quite an elderly clientele. Good breakfast. Breakfast staff very pleasant. Quite an early checkout as standard but they did extend by an hour.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great breakfast and super swimming pool.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Very old fashioned but clean. Meals average only ate twice for dinner in hotel.
Stayed 7 nights in Aug 2019

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were excellent- room fabulous - breakfast superb
Stayed 5 nights in Jul 2019

10/10 Excellent

Doug M., Farnham, UK

Liked: Cleanliness
Location
Located directly alongside a gently shelving sandy beach with no roads to cross. Plenty of rocks for scrambling over at low tide as Jersey has a high tidal range. At low water there is an adjacent public swimming pool. Hotel is adjacent to a Bus Stop (buses every 15 minutes) for access to St Helier 10 mins journey so no need for a car. Fire Doors etc restricts air flow down corridors making the hotel very warm at times. Restaurant food is rather plain although breakfast is quite substantial.
Stayed 5 nights in Jul 2019