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Marina Metro Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marina Metro Hotel

View from property
Exterior
View from property
Double Room, Ensuite (Partial Coastal View)
Miscellaneous

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ
  • Havre des Pas
    1 min walk
  • Jersey Museum & Art Gallery
    11 min walk
  • Fort Regent Leisure and Entertainment Centre
    13 min walk
  • Jersey (JER)
    15 min drive

Room options

View all photos for Double Room, Ensuite (with Inland View )

Double Room, Ensuite (with Inland View )

Double Room, Ensuite (with Inland View )

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite ( (4) with Inland View )

Quadruple Room, Ensuite ( (4) with Inland View )

Quadruple Room, Ensuite ( (4) with Inland View )

  • 215 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 King Bed

View all photos for Single Room, Ensuite (Partial Coastal View)

Single Room, Ensuite (Partial Coastal View)

Single Room, Ensuite (Partial Coastal View)

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite (Partial Coastal View)

Double Room, Ensuite (Partial Coastal View)

Double Room, Ensuite (Partial Coastal View)

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite, Sea View (with Direct Sea View )

Double Room, Ensuite, Sea View (with Direct Sea View )

Double Room, Ensuite, Sea View (with Direct Sea View )

  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Ensuite (Partial Coastal View)

Twin Room, Ensuite (Partial Coastal View)

Twin Room, Ensuite (Partial Coastal View)

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Ensuite (with Inland View )

Twin Room, Ensuite (with Inland View )

Twin Room, Ensuite (with Inland View )

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Ensuite ( (3) with Inland View )

Suite, Ensuite ( (3) with Inland View )

Suite, Ensuite ( (3) with Inland View )

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed

View all photos for Twin Room, Ensuite, Sea View (with Direct Sea View )

Twin Room, Ensuite, Sea View (with Direct Sea View )

Twin Room, Ensuite, Sea View (with Direct Sea View )

  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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4.4 out of 5, Excellent, (1080)
The price is $164
per night
$172 total
includes taxes & fees
Dec 14 - Dec 15
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About this property

Marina Metro Hotel

St. Helier hotel close to King Street
A restaurant, a bar/lounge, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station and multilingual staff are onsite. Housekeeping is not available.
Marina Metro Hotel offers 34 accommodations.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This St. Helier hotel also offers a terrace, multilingual staff, and an elevator.

Marina Metro Hotel is a smoke-free property.

Marina Metro Hotel has a restaurant on site.

Languages

Bulgarian, English, French, Polish, Portuguese, Romanian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Breakfast available for a fee: GBP 7 to 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor tennis court

Conveniences

  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately GBP 7.00 to 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marina Metro
Marina St Helier
Marina Metro Hotel St Helier
Marina Metro St Helier
Marina Metro Hotel St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Metro St. Helier
Marina Metro Hotel Jersey/St. Helier
Marina Hotel St Helier
Marina Metro Hotel Hotel
Marina Metro Hotel St. Helier
Marina Metro Hotel Hotel St. Helier

Marina Metro Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 67 reviews" "
Rating 8 - Good. 25 out of 67 reviews" "
Rating 6 - Okay. 13 out of 67 reviews" "
Rating 4 - Poor. 5 out of 67 reviews" "
Rating 2 - Terrible. 3 out of 67 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sharon Mona

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
On arrival we were pleasantly surprised to have been upgraded to a sea view room which was just above the outside space of the Dockyard Restaurant. Most of the time it was really peaceful listening to the waves, apart from Saturday night when the place was full of youngsters in a variety of stages of drunkeness and all practising who could shout the loudest untill after midnight. The service was spot on and the breakfast was very nice looking over the bay. The hotel is a litle tired and the bathroom was well in need of updating after a few nights in a Marriot Junior Suite probably an unfair comparison although the same price. It is well situated for walking around St Helier and you wont better it for good service but a lick of paint in the bedrooms and somewhere to put the fridge other than on the dressing table could make it even better. We had a great time and pleased we went.
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 7 nights in Aug 2024

8/10 Good

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Stayed 3 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing
Stayed 3 nights in Jul 2024

2/10 Terrible

Robert

Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Hotel was very comfortable and haven’t had aa better sleep for years. Would definitely come back again.
Stayed 4 nights in Jun 2024

10/10 Excellent

Arthur

Traveled with partner
The property was extremely clean and modern
Stayed 3 nights in Jun 2024

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good value for money and the sea views from the room and restaurant were exceptional. The room was clean and had great facilities. My only feedback would be that I don't understand the net curtains in the rooms, because it covered the view which is a major advantage of the hotel. When the water was run there was a loud noise as it re-filled. However this was only a minor quibble The hotel is nice and quiet, but very near a number of restaurants and a short walk into town. The food quality was outstanding and more like 5 star which I was shocked for a 3 star hotel.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Slightly dated, cigarette burns in curtains/netting, no cold water in the room, options were hot or warm… no water pressure for the shower. All of the staff were wonderful, very polite, pleasant and all willing to help, only issue was there was no one on reception at checkout time
Stayed 2 nights in Sep 2023

10/10 Excellent

MISS KARON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very friendly and helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Mark Phillip, Birmingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveller. Great breakfast option and view. One of the most affordable choices in Jersey.
Stayed 4 nights in Jun 2023

8/10 Good

Campbell

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Malcolm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Booked this place as it was the cheapest bar far, the location is great as it’s right on the front. Shops are a 10 minute walk away and restaurants and pubs are all walkable aswell. The team are great and they organised me a taxi which was good of them. The rooms are a bit tired, I had the single bed room ax I was on my own. It’s simple with an en-suite. The restaurant does meals and they’re OK as it breakfast, again, it’s OK.
Stayed 3 nights in Jun 2023

8/10 Good

suzanne

Traveled with partner
Liked: Cleanliness, staff & service
We have just returned from this hotel. Firstly the rooms are very old fashioned, we expected this from previous reviews and it was not a problem and the shower and sky tv didn't work very well. Over the road there is an extremely noisy bar which just looks like someone's front room, we cannot believe they got permission for this! The bar/restaurant has a stunning outside area where we sat for many hours watching the view having a drink. At first we thought this hotel bar was very expensive but after going to other places we found it is actually all expensive in Jersey and this hotel was probably the nicest place out of them all. The hotel owner was not very friendly at all...BUT the two guys working the bar were absolutely fantastic!!! The man from Bulgaria was just adorable and so very helpful (These 2 guys are probably a lot to do with why we always went back to our hotel for drinks rather than elsewhere). I hope the owner appreciates them. Our breakfast was not included but we could just go there every morning and pay...the English breakfast was huge and very nice, there was much more on our plates than the menu actually stated, 2 of most things instead of 1. On Friday and Saturday there were live bands which were actually really good, its a shame it didn't attract more of an audience. If we were to return to Jersey we would definitely go to this hotel rather than another one
Stayed 4 nights in Jun 2023

10/10 Excellent

Jane

Traveled with group
Liked: Staff & service, property conditions & facilities
Small, friendly hotel, close to sea front, so views of the sea from the bar and restaurant area, and option to eat outside in warm weather.
Stayed 7 nights in Apr 2023

2/10 Terrible

David

Stayed 2 nights in Sep 2022

10/10 Excellent

Chadd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Had a good stay. Rooms were clean and comfortable. Excellent breakfast. Nice location! Staff were friendly though there was one staff from the restaurant who was quite rude to us when we went for drinks.
Stayed 2 nights in Sep 2022

4/10 Poor

Andrew

Stayed 2 nights in Sep 2022

4/10 Poor

Thomas

Liked: Cleanliness, staff & service
Disliked: Room comfort
I stayed a weekend, the room was clean, the food could have been better and I didn’t like the Loud banging music on the Saturday night
Stayed 3 nights in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone really friendly staff were really helpful hope to c hem all next yeat
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022