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Norfolk Hotel

2.0 star property

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Photo gallery for Norfolk Hotel

Outdoor pool
Bar (on property)
Free cribs/infant beds, free WiFi
Courtyard
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi
$161
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
61 La Colomberie, St. Helier, Jersey, JE2 4QA
  • King Street
    ‪8 min walk‬
  • St. Helier Central Market
    ‪8 min walk‬
  • Port of Jersey
    ‪14 min walk‬
  • Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Traditional Double or Twin Room

Traditional Double or Twin Room | Free cribs/infant beds, free WiFi

Traditional Double or Twin Room

8.4 out of 10
Very good
(14 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Free cribs/infant beds, free WiFi

Family Room

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

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  • Breakfast included
  • Free WiFi
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About this property

Norfolk Hotel

St. Helier hotel steps from Howard Davis Park
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, an arcade/game room, and a library are onsite.
Norfolk Hotel offers 100 accommodations with coffee/tea makers and hair dryers. 19-inch LED televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This St. Helier hotel also offers an outdoor pool, a library, and a terrace. Onsite self parking is complimentary.

Norfolk Hotel has designated areas for smoking.

Dining Room - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dining Room

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 19-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

Property is also known as

Norfolk Hotel St. Helier
Norfolk St. Helier
Norfolk Hotel Hotel
Norfolk Hotel St. Helier
Norfolk Hotel Hotel St. Helier

Norfolk Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 247 reviews
Rating 8 - Good. 118 out of 247 reviews
Rating 6 - Okay. 24 out of 247 reviews
Rating 4 - Poor. 6 out of 247 reviews
Rating 2 - Terrible. 1 out of 247 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Traveled with partner
Liked: Cleanliness
Clean and comfortable hotel. Food choice was limited.
Stayed 4 nights in May 2025

6/10 Okay

Julie

Traveled with group
Liked: Staff & service
A 10 min walk into centre bus station where you can access anywhere in the island.
Stayed 2 nights in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit tired

Rooms were a little bit tired. Shower was not the best, very slow and difficult to adjust. Staff were fantastic, very welcoming.
Stayed 4 nights in May 2025

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was clean, room was comfortable, staff were polite and it was good value for money. However it was really dated - the hotel, room and breakfast all felt we were back in the 1970s.
Stayed 3 nights in May 2025

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a great location being very close to the centre where the shops and restaurants are locate. The hotel beds were comfortable and the room very clean. The staff goes out of their way to make the stay pleasant. I would stay here again when I am in Jersey.
Shops and market close by
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, well worth a stay.

Close to Howard Davis Park, less than 10 min walk to town centre. Bus stop outside hotel. Clean and very friendly hotel. We will stay again.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very gd location , service excellent
Stayed 4 nights in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service
It’s a good hotel some of the room facilities are pretty basic. It is dated in areas having said that for a short stay it is good value and well positioned to visit Sy Helier easily walking
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals, promptly served.
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for one night stay.
Stayed 1 night in Jun 2024

6/10 Okay

Joyce

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

overall a good hotel

Close to town, friendly staff, clean and comfy room. The breakfast was nice but the cooked breakfast was not self- service. Around the hotel there were plenty of seating areas. Some form of entertainment was held each evening. Although there was a lift to the upper floors, there were however a lot of stairs. The adjoining wall was paper thin or we just had a very loud neighbour.
Stayed 1 night in Sep 2023

4/10 Poor

Xiaorui

Stayed 1 night in Sep 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

Very good value for the price. We would stay there again.
Stayed 7 nights in Aug 2023

8/10 Good

Stu

Stayed 3 nights in Jul 2023

8/10 Good

Stella

Stayed 3 nights in Jul 2023

10/10 Excellent

kevin

Liked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with simple rooms, well located for those who will be using the excellent public transportation system to get around. Very nice breakfast was included. You have to leave your room key with the front desk when you go out, which I thought was a bit weird, but otherwise ok.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great location

Overall a great stay. Hotel is situated in a great location. Decor in rooms are dated, but the cleanliness and the staff make up for this. Would recommend as a good base to explore the Island.
Stayed 4 nights in May 2023

6/10 Okay

john

Traveled with group
Liked: Cleanliness
hotel breakfast was small and basic staff at reception in mornings not friendly
Stayed 3 nights in May 2023

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2023

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to find the right adjective, quirky,pleasant friendly comfortable, close to town centre. Has lots of short flights of stairs if that's a problem. Overall a charming hotel.
Stayed 4 nights in May 2023