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Ommaroo Hotel

3.0 star property

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Photo gallery for Ommaroo Hotel

Lobby
Garden
Double or Twin Room, Ocean View | View from property
Seasonal outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • 24/7 front desk
  • Room service
$162
includes taxes & fees
Oct 1 - Oct 2

Explore the area

View in a map
Havre Des Pas, St. Helier, Jersey, JE2 4UL
  • St. Helier Central Market
    ‪11 min walk‬
  • Port of Jersey
    ‪15 min walk‬
  • Elizabeth Castle
    ‪17 min walk‬
  • Jersey (JER)
    ‪11 min drive‬

Room options

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Single Room, 1 Twin Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Budget Double Room, 1 Double Bed

Budget Double Room, 1 Double Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Budget Double Room, 1 Double Bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Classic Double or Twin Room, 1 Double or 2 Twin Beds

Classic Double or Twin Room, 1 Double or 2 Twin Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, 1 Double or 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Ocean View

Double or Twin Room, Ocean View | 1 bedroom, desk, iron/ironing board, free WiFi

Double or Twin Room, Ocean View

8.8 out of 10
Excellent
(5 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Ommaroo Hotel

3-star St. Helier hotel close to Port of Jersey
At Ommaroo Hotel, hit the nearby beach, dine onsite at Coast Bar & Bistro, or enjoy a drink at one of the hotel's 2 bars/lounges.
Ommaroo Hotel offers 82 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers a seasonal outdoor pool, a library, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Ommaroo Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Coast Bar & Bistro - This beachfront bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Palmer's Restaurant - Onsite buffet restaurant. Open daily.
Coast Bar - This bar overlooks the ocean. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 for adults and GBP 10 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Coast Bar
  • Coast Bar & Bistro
  • Palmer's Restaurant

Things to do

  • Billiards/pool table
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • 15 steps to reach entrance
  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 1837
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Ommaroo
Ommaroo Hotel
Ommaroo Hotel St. Helier
Ommaroo St. Helier
Ommaroo Hotel Jersey/St. Helier
Ommaroo Hotel St Helier
Ommaroo Hotel Hotel
Ommaroo Hotel St. Helier
Ommaroo Hotel Hotel St. Helier

Ommaroo Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 475 reviews
Rating 8 - Good. 185 out of 475 reviews
Rating 6 - Okay. 63 out of 475 reviews
Rating 4 - Poor. 17 out of 475 reviews
Rating 2 - Terrible. 3 out of 475 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was excellent, the only downside was the fire Alarm at approximately 0230 Thursday morning. The process seemed to be carried out properly, bearing in mind it was pitch dark and a lot of people were sleepy and a disoriented. I would certainly recommend this Hotel to others.
Stayed 2 nights in May 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
I like the architecture gingerbread and the location on the beach side.
Stayed 2 nights in May 2025

10/10 Excellent

Dorothea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Historical property with modern facilities. Ideal location. Friday Feast is superb. Friendly staff with can do attitude. Would love to visit again.
Stayed 3 nights in May 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great location

The Ommaroo Hotel is in a great location in St. Helier. With friendly, professional staff... and excellent facilities and food. It’s a very good base from which to explore the wider island.
Stayed 4 nights in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A warm welcome by immaculately turned out staff. Nothing was too much trouble. Every area was spotlessly clean which is not always easy with an older property. The food was first class and not overpriced. The sea views are amazing and ever changing. I would definitely stay at Ommeroo again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This hotel was perfect for a week's holiday. It is situated on the outskirts of St Helier with beautiful views overlooking the sea and promenade from where you could walk along or even into St Helier. The hotel was clean with good service and friendly staff. Breakfast was good with the usual choices of cooked food along with juices, cereals, fruit and toast. We ate in the hotel on our first evening and the meal was excellent. My steak was one of the best steaks I have eaten and was cooked perfectly to my request. There is a car park at the rear of the hotel although we did not have a car. We used the excellent bus service to get around the island and the bus stop to go east to Gorey or to the bus station was only a short distance from the hotel.
Stayed 7 nights in Mar 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, overlooking the sea. The staff were absolutely fantastic. Every single one friendly and helpful, willing to give up their time from the kp to the manager. Excellent service, lovely hotel, delicious food.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

I recently stayed at L’Horizon & found The Ommeroo to be much nicer/cleaner/friendlier and half the price. Could not have been better.
Stayed 2 nights in Dec 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, room comfort
The lift stopped working The towel rail did not work The fire alarm went off
Stayed 6 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely staff. Excellent view. Location good for direct access to a beach and buses. If you want to walk into town the route is not that nice. Hotel was very clean and the October set evening meal was outstanding.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location over looking the sea
Stayed 2 nights in Oct 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ommaroo hotel was everything I had hoped for, staff were very friendly and helpful at all times. The breakfasts were amazing and so much choice from fruit, cereal, croissant, marmalade on toast and of course the cooked English breakfast. The view from our balcony over the sea, was beautiful. I cannot recommend it strongly enough and will definitely be going back again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Polite & nothing was too much trouble. Breakfast choices were fabulous & we had an evening meal which was lovely. The manager came & chatted about our stay which was a lovey touch. My only quarm was the lack of toiletries. There was shower gel & soap but no shower cap, shampoo, conditioner. Probably just me but when you haven't brought any with you because you assume theyll have them, its annoying!Lesson learnt!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Jersey

Great hotel in Jersey. Lovely room. Very close to the beach.
Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always someone on the reception desk A lift would have been nice but can see it might be difficult to install
Stayed 4 nights in Sep 2024

10/10 Excellent

Penelope

Stayed 3 nights in Sep 2024

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, amenities
Hotel in a good position with good views of the bay ,the excellent liberty bus service great with stops nearby Staff are great ....in every department, Tracy in the dining room so friendly and helpful . Good breakfast with service to 10 am great Toiletries would have been good .....only liquid soap dispensers provided Car park good but think it should be free
Stayed 7 nights in Sep 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and wonderful shower - Friendly and helpful staff - nice bar area and great live music - definitely recommended
Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel. Situated opposite the very clean beach and the lido. The No. 1 bus stops right outside and we made use of the great local bus service all week. It was only a 10 minute walk into St. Helier bus station and town centre if walking. The food in the restaurant was lovely, and there were several other great restaurants close by too. All the staff without exception were so friendly and helpful, I wouldn't hesitate to recommend The Ommaroo hotel for your visit to St. Helier.
Stayed 7 nights in Aug 2024

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Excellent, location and facilities. Food was great. We ate there for the 3 nights that we stayed as we didn't want to chance going elsewhere when it was so good there. Breakfast was also good, cooked breakfast and/or continental, buffet style so help yourself to what you want. Disturbed sleep due to mattress being a little lumpy.
Stayed 3 nights in Aug 2024

6/10 Okay

Julie

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel itself is fine but dated - there’s no air conditioning so the bedrooms are stiflingly hot. Breakfast was decent and the staff are friendly. Location next to the Lido and beach was great, and a quick bus trip or drive into St Helier. Overall… okay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine just wish check in could be a bit earlier
Stayed 6 nights in Aug 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Nice views once out side
Stayed 3 nights in Aug 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024