*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between January 2 and March 1.
Property Features
In addition to a seasonal outdoor pool and an indoor pool, The Monterey Hotel, Sure Hotel Collection by Best Western provides a spa tub and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
2 meeting rooms are available. This eco-certified hotel also offers a fitness center, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
The Monterey Hotel, Sure Hotel Collection by Best Western is a smoke-free property.
- Number of indoor pools - 1
- Number of spa tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Vegan menu options available
- Tours/ticket assistance
- Vegetarian menu options available
- Free self parking
- Steam room
- Free WiFi
- Pool sun loungers
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Smoke-free property
- No single-use plastic straws
- Swimming pool
- Outdoor seasonal pool
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Safe-deposit box at front desk
- Number of meeting rooms - 2
- Terrace
- Luggage storage
- Bicycle parking available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Banquet hall
- Pool umbrellas
- Vegetarian breakfast available
- Total number of rooms - 73
- Television in common areas
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Free cribs/infant beds
Room Amenities
The Monterey Hotel, Sure Hotel Collection by Best Western offers 73 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. This St. Saviour hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Digital TV service
- Flat-panel TV
- Free WiFi
- TV size: 38
- Bathtub or shower
- Free cribs/infant beds
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- Wardrobe or closet
- Number of days between towel changes: 3
- Number of days between bed sheet changes: 3
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Gordinis - This restaurant specializes in local and international cuisine and serves breakfast and dinner.
Late night fare is available from room service (during limited hours).
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Fees
Optional extras
- Fee for buffet breakfast: approximately GBP 17.00 for adults and GBP 9.5 for children
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 10:00 PM
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Guest will receive an email before arrival 24 hours
Carbon monoxide detector
Smoke detector
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 15
Social distancing measures are not in place
Contactless check-in is available
Property follows regional sanitization guidelines We're Good To Go (UK)
Guests will receive an email with special check-in instructions
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 2
Online penalty collection
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The seasonal pool will be open from May to September.
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in is available.
Hotel Names
- Monterey Hotel St. Helier
- Monterey St. Helier
Awards & Affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Tourism Program
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
