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Dolphin Hotel Cambridge

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dolphin Hotel Cambridge

View from property
Exterior
Executive Room, Ensuite, River View | Premium bedding, iron/ironing board, bed sheets
Garden
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
London Road, St Ives, England, PE27 5EP
  • The Manor at Hemingford Grey
    5 min drive
  • The Taproom
    1 min walk
  • Huntingdon Station
    20 min drive
  • Cambridge (CBG)
    32 min drive

Room options

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite | Premium bedding, iron/ironing board, bed sheets

Standard Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Ensuite, Park View

Premium bedding, iron/ironing board, bed sheets

Superior Double Room, Ensuite, Park View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Premium bedding, iron/ironing board, bed sheets

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Ensuite, River View

Executive Room, Ensuite, River View | Premium bedding, iron/ironing board, bed sheets

Executive Room, Ensuite, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Family Room, Ensuite

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite | Premium bedding, iron/ironing board, bed sheets

Standard Double Room, Ensuite

  • 264 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite | Bathroom

Executive Suite, Ensuite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Premium bedding, iron/ironing board, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Pike & Eel Hotel and Marina

Parking included
Free WiFi
Restaurant
Business services
3.9 out of 5, Good, (74)
The price is $101
per night
$121 total
includes taxes & fees
Jan 1 - Jan 2
Pike & Eel Hotel and Marina

About this property

Dolphin Hotel Cambridge

St Ives hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite. Weekly housekeeping is available.
Dolphin Hotel Cambridge offers 67 accommodations. Beds feature premium bedding. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This St Ives hotel also offers a terrace and a garden. Complimentary self parking is available on site, along with a car charging station.

Dolphin Hotel Cambridge is a smoke-free property.

Dolphin Hotel Cambridge has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Best Western Dolphin Hotel St Ives
Best Western Dolphin St Ives
Best Western Dolphin
The Dolphin Hotel St. Ives
Dolphin Hotel St Ives
Best Western Dolphin Hotel St Ives
Dolphin St Ives
Best Western Dolphin Hotel
Dolphin Hotel Cambridge Hotel
Dolphin Hotel Cambridge St Ives
Dolphin Hotel Cambridge Hotel St Ives

Dolphin Hotel Cambridge Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 49 reviews" "
Rating 8 - Good. 22 out of 49 reviews" "
Rating 6 - Okay. 6 out of 49 reviews" "
Rating 4 - Poor. 7 out of 49 reviews" "
Rating 2 - Terrible. 7 out of 49 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service
Heating was on and could not turn off as was broken. Reception not obvious. Good parking thou
Stayed 1 night in Sep 2024

4/10 Poor

Emin

Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Stayed 1 night in Sep 2024

6/10 Okay

Sam

Liked: Room comfort
Probably wouldn't stay again.
They've put bathroom lights on sensors... Ours didn't work so was flickering a lot, my partner isn't good with that so we got moved to the ground floor, a smaller bed and a disabled room. The bathroom needs a deep clean, there is scum all around the splash boards. The bed is fairly comfortable. The decoration has gone for grey chic and clashes with country chicz I'm not sure they've decided on the theme yet. It's expensive for that it is and doesn't include breakfast.... We were woken up to multiple fire alarms - which didn't help after a late night wedding. The poor receptionist didn't know if he was coming or going - they need more staff! However it's in a stunning location.
Stayed 1 night in Aug 2024

4/10 Poor

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Downhill
Used to have a really good stay here until the renovations started. Now no bar, no meals, breakfast is one of the worst.
Stayed 2 nights in Jun 2024

10/10 Excellent

Aryuat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities
Do not buy a premium room here!!!
I actually wondered if I were high paying £170 for a room here when I remembered upon check in. Turned up to find no one on reception just a 'back in 5 minutes' sign. No one was back in five minutes so we checked ourselves in - they key was easily reached from the reception desk, so secure! Hotel only tried to take the payment just before check in not at the time of booking, which was annoying for cashflow planning. The room was horribly overpriced for the facilities - I couldn't even find a hairdryer, let alone a welcome pack, which would have been useful as no one was at check-in. I would expect more than a couple of packs of cheap biscuits; no water, welcome note, or fresh flowers, the bed was pretty uncomfortable, no air conditioning, just a cheap floor fan. Very disappointing breakfast area which can only be described as looking like a big working mans club. £10 extra for breakfast on a nearly £200 room is ridiculous. I barely ever leave reviews but I'm here to tell you; do not pay for premium rooms. This hotel does not feel premium and you'll leave regretting the cost. Especially true right now (Aug 24) as they're in the middle of building work and there is material stacked up all over the place. Staff were excellent (morning reception, dining room).
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Liked: Cleanliness, room comfort
Ok, but will be better when refurbishment all done
The hotel is currently being refurbished, so we expected some disruption. The restaurant wasn’t open for service in the evening. Our superior room was newly appointed, clean and comfortable with balcony view of the river and countryside. Large and clean bathroom. No complaints there. On the downside, there was only one person on reception, the WiFi didn’t work in the room and the cooked breakfast used poor quality sausages.
Stayed 1 night in Jul 2024

8/10 Good

Claire

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Elaine

The hotel is under renovation so restaurant and bar not open however our room was beautifully decorated and check in was easy with friendly staff
Stayed 2 nights in Jun 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Trevor

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is under new management and premises are undergoing refurbishment. The room we had was excellent but no restaurant and no bar . Very few staff but the staff available very helpful. Half hotel refurb done but long way to go.
Stayed 2 nights in Apr 2024

6/10 Okay

Vincent, Burbank

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Going through renovations when we stayed so imagine things will be different very soon. The staff was top notch and the location is perfect with many options for food and drinks in walking distance.
Stayed 4 nights in Jan 2024

8/10 Good

Vincent, Burbank

Stayed 1 night in Jan 2024

8/10 Good

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Booked the hotel online after seeing some lovely pictures we was meant to have a king exec suite with a balcony so the pictures showed at a cost of £185 we got a tiny room no view curtains as yellow as sponge Bob as they probably haven’t been washed in years dead flies on the window seal the bathroom door wouldn’t shut properly as it was rubbing the tiles in the bathroom was dirty and loose all in all terrible
Stayed 1 night in Sep 2021

6/10 Okay

MISS

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2021

8/10 Good

Zara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay to visit family.
Friendly and helpful staff. Very clean and had everything needed in room. Room next to road but no traffic so mainly quiet. Had to keep curtains shut due to people walking past. Brief noise in evening from people having been out and coming back and /or getting cars. Most rooms are away from the road though.
Stayed 3 nights in Aug 2021

2/10 Terrible

Patrick

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aggressive staff
Absolutely disgusting service, the staff swore at us and we left the hotel at 10:30pm. There is no restaurant facility and there is construction work whis is not advertised anywhere. The staff are rude and aggressive. Lisa should not be allowed to work in customer service. Ruined my anniversary and i wouldn't recommend anyone atay here.
Stayed 1 night in Aug 2021

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
This is the 3rd time we've stayed at the Dolphin, twice at Wedding Receptions which were amazing and this time for an overnight meetup with friends. It is in the process of having extensive alterations but this hasn't in any way affected the smooth running, or cleanliness of this Hotel. Lovely location. Friendly staff. Would recommend it to anyone.
Stayed 1 night in Aug 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Sharon

Liked: Staff & service, room comfort
Great view
Had a great stay. Room was basic but clean with a great view. Close to a town with great shops. Overall a good stay and would book again.
Stayed 2 nights in Jul 2021

4/10 Poor

David

Traveled with group
Disliked: Staff & service
1 member of staff (Lisa) was rude and unprofessional and ruined the stay. The other staff were good. Very little food options for evening meal was disappointing so we had to go into town to eat. Breakfast was good though.
Stayed 1 night in Jul 2021