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Comfort Inn and Suites St Jerome

2.5 star property

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Photo gallery for Comfort Inn and Suites St Jerome

Exterior
Free daily full breakfast
Lobby
Indoor pool, sun loungers
Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
$139
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
255-8 Rue de Martigny W, St. Jerome, QC, J7Y 2G4
  • Place, Université du Québec en Outaouais
    ‪13 min walk‬
  • Place, Théâtre Gilles-Vigneault
    ‪13 min walk‬
  • Place, Carrefour Du Nord
    ‪20 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪39 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Business Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Double Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 Double Bed, Non Smoking (Upgrade)

Desk, laptop workspace, blackout drapes, soundproofing

Business Room, 1 Double Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

Business Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, soundproofing

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Business Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn and Suites St Jerome

St. Jerome hotel close to Carrefour Du Nord
This hotel features an indoor pool, a sauna, and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Housekeeping is available once per stay.
Comfort Inn and Suites St Jerome offers 98 accommodations with DVD players and coffee/tea makers. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Jerome hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Comfort Inn and Suites St Jerome provides a waterslide and a hot tub. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center, 6 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a sauna, a terrace, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: CAD 55.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 55.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: CAD 55.00 (subject to availability)
  • Late check-out fee: CAD 55.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 2026-11-30, 177531

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Inn St Jerome
Comfort St Jerome
St Jerome Comfort Inn

Comfort Inn and Suites St Jerome Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 425 out of 1006 reviews
Rating 8 - Good. 337 out of 1006 reviews
Rating 6 - Okay. 148 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kedar

Stayed 1 night in Sep 2025

10/10 Excellent

Djamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

8/10 Good

Johanne

Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice spa/pool
Stayed 5 nights in Sep 2025

6/10 Okay

Elizabeth

Traveled with group
Disliked: Staff & service, amenities
The person who checked us in was a young female who yelled at my husband when we were checking in. He went into the closed kitchen area just to see the weather report playing on the TV that was on and was reprimanded for being in the “closed area”. We asked for extra towels and also received a rude response. Later that evening we noticed how kind and flirtatious she was with male customers checking in.
Stayed 1 night in Sep 2025

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2025

6/10 Okay

Fiona

Traveled with family
the stay was alright.
Stayed 1 night in Sep 2025

8/10 Good

Gaétan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Le directeur relationnel Pascal Levert n’a pas voulu corriger son erreur sur le prix de la chambre et m’a dit de contacter Expedia si je voulais me faire rembourser. Il a été arrogant et prétentieux me disant qu’il sait comment faire sa job. Plus tard il m’appelle pour admettre son erreur et créditera le client sur sa carte de crédit.
Stayed 1 night in Sep 2025

10/10 Excellent

Tabitha F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable accommodations
Stayed 1 night in Sep 2025

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pierre

Stayed 1 night in Aug 2025

8/10 Good

Marianne

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Svetlana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for one night stay
Stayed 1 night in Aug 2025

6/10 Okay

Olalekan

Disliked: Cleanliness
Rooms are not cleaned during your stay, no matter whether you lodged for a week or 6 months. They only plan on cleaning the rooms after you're checked out. Not great
Stayed 5 nights in Aug 2025

8/10 Good

Geneviève

Stayed 2 nights in Aug 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible. Lots of restaurants that are walking distance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amadou

Nice
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel. Unable to check-in until 4 pm.
Stayed 1 night in Aug 2025

8/10 Good

Catherine

Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charlie

Stayed 1 night in Jul 2025

2/10 Terrible

Ayman, Kitchener

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly don’t even know where to start with how disappointing this place was. First off, the staff were beyond rude. I asked for room service, and they flat-out denied it without any reasonable explanation. Same goes for my request for a late check-out – completely turned down, no empathy or effort to accommodate me. The pool? Don’t let the pictures fool you – it’s tiny. The photos online make it look like a decent-sized pool, but when I got there, it was basically a glorified puddle. Definitely not worth the hype. Breakfast was another disaster. No cheese, no variety, just basic options, and the waffle machine? Good luck. There was a huge line, and it took forever just to get one. You’d think they could’ve added a few more machines or at least something else to make it more worth it. Lastly, the staff uniforms were so ill-fitting it was almost laughable. They looked like they were wearing clothes two sizes too small, which didn’t exactly give off a professional vibe. Honestly, I would not recommend this hotel to anyone. Terrible service, misleading amenities, and just overall a bad experience. Save your money and go somewhere else!!
Stayed 2 nights in Aug 2025