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Heritage Hotel

3.0 star property

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Photo gallery for Heritage Hotel

TV
Lobby
Front of property
Studio, 1 Double Bed | Private kitchenette | Microwave, coffee/tea maker, cookware/dishes/utensils
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Heritage Quay, St. John's, Antigua
  • St. John's Harbour
    ‪1 min walk‬
  • Heritage Quay
    ‪2 min walk‬
  • Jolly Harbour Marina
    ‪4 min walk‬
  • St. John's (ANU-V.C. Bird Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Queen Room, 2 Queen Beds

Executive Queen Room, 2 Queen Beds | Living area | TV

Executive Queen Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive King, 1 King Bed

Executive King, 1 King Bed | Living area | TV

Executive King, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Balcony

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Northshore Seaside Suites

  • On private beach
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (265)
The price is $162
per night
$235 total
includes taxes & fees
Mar 6 - Mar 7
Northshore Seaside Suites

About this property

Heritage Hotel

3-star St. John's hotel with private balconies
A restaurant, a 24-hour business center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities, and a 24-hour front desk.
Heritage Hotel offers 47 accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This St. John's hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This St. John's hotel also offers a terrace, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Heritage Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Flamboyant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 12.50 for adults and USD 12.50 for children
  • A restaurant

Restaurants on site

  • Flamboyant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.50 for adults and USD 12.50 for children
  • Fee for in-room wireless internet: USD 8.00 per day (rates may vary)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

Property is also known as

Heritage Hotel St. John's
Heritage St. John's
Heritage Hotel Hotel
Heritage Hotel St. John's
Heritage Hotel Hotel St. John's

Heritage Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 60 out of 329 reviews
Rating 8 - Good. 95 out of 329 reviews
Rating 6 - Okay. 102 out of 329 reviews
Rating 4 - Poor. 44 out of 329 reviews
Rating 2 - Terrible. 28 out of 329 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Traveled with group
Good location
Stayed 7 nights in Oct 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2024

8/10 Good

Maleni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 6 nights in Sep 2024

6/10 Okay

Richard

Business traveler
Was a pleasant stay. Facilities needs updating.
Stayed 1 night in Sep 2024

10/10 Excellent

Tricia, Jersey City

Stayed 4 nights in Sep 2024

10/10 Excellent

jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large, Staff is excellent! location was fantastic near great restaurants and shopping. I loved that the staff recommended me to Wine House restaurant and I enjoyed one of the best meals ever!!! thank you staff. the only thing that would have made it better is if the hot water in the shower was a little hotter. I will be returning there on my next business trip!!!
Stayed 2 nights in Sep 2024

6/10 Okay

WESLEY, Marigot

Stayed 1 night in Sep 2024

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Pamelita, Decatur

Liked: Staff & service, amenities
They need an upgrade for the location!
Stayed 4 nights in Sep 2024

2/10 Terrible

shenelle

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what we expected the room was not clean properly
Stayed 1 night in Aug 2024

8/10 Good

Albert, Raeford

Liked: Cleanliness, staff & service
Convenience
Stayed 1 night in Aug 2024

10/10 Excellent

Dian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet, staff very friendly
Stayed 10 nights in Aug 2024

4/10 Poor

Kadian

Traveled with group
Disliked: Staff & service
The check in process was difficult because my confirmation had the wrong check in date on their system even though mine had the correct date and the 1st employee made no.efforts to assist until a 2nd employee came abs was avle to get me checked in. The facilities are outdated and the towels looked dirty.
Stayed 3 nights in Jul 2024

10/10 Excellent

robert

Stayed 1 night in Jul 2024

8/10 Good

Kluivert, Basseterre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was spacious and comfortable. Staff were very friendly and helpful. Property was great, like entering another world from surroundings. Adjacent street was noisy with loud booming music late into the night.
Stayed 2 nights in Jul 2024

8/10 Good

Owen

Business traveler
Liked: Cleanliness, staff & service
Very conveniently located downtown
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, ideally located
The hotel is perfectly located, close to the spectacular restaurant Cuties and the Heritage Quay. The staff are friendly, welcoming, and helpful. Our room was spacious and clean. I strongly recommend this hotel.
Stayed 2 nights in Jun 2024

8/10 Good

DEBBY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Jun 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service
Nice big comfortable rooms that are soundproof and the people are great.
Stayed 3 nights in Jun 2024

6/10 Okay

Rolando

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the fact that the shower is very very very old and needs to renew all together. The floor of the tub has rost spots. the tiles on the floor needs to be changed. the entire room needs to be re-done because its very old fashion. this would be my last choice of hotel if I were to go back to Antigua.
Stayed 5 nights in Jun 2024

10/10 Excellent

Delores

Stayed 3 nights in Feb 2024

10/10 Excellent

Narudh

Stayed 1 night in May 2024

8/10 Good

Carol, Jacksonville

Liked: Cleanliness
This is an older hotel, not too far from the docks. You can see the cruise ships from your balcony. It was clean and accessible with ramps outside and an elevator. It is right across the street from cute little shops and a few restaurants. Every place I went into took USD. Need to be careful crossing the street. Cars come flying over the hill sometimes! Staying there was great…part of the adventure!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Princess

Liked: Cleanliness
Stayed 1 night in Feb 2024