6/10 Okay
Joseph, Mahwah
Apr 6, 2025
Liked: Cleanliness
Disliked: Staff & service
Never been to Antigua so inguessninshouldnhave done more research. When we arrived the staff was very nice champagne, took our bags parked our car showed us around. After that it was more like fend for yourself. We have a room with a butler ...met her for 30 seconds and that was it. Our refrigerator didnt work i told them nothing happened, three days never refilled our water until i called and it took 12 hours. They have staff everywhere and all theybdo is talk to eachother. Never ask if you want a drink at the beach or pool. Asked for coffee it literally took the 40 minutes in the restaurant. Rooms are ok overall. We have a beachfront with loungers that were never sunny and the staff never chnaged the covers they were dirty every day. Management really need to look to change the culture of the staff. It was literally like we were a nuisance being there.
Joseph
Stayed 4 nights in Apr 2025