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Holiday Inn St. John's Conference Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn St. John's Conference Centre by IHG

Waterslide
Exterior
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
180 Portugal Cove Road, St. John's, NL, A1B2N2
  • Memorial University of Newfoundland
    ‪19 min walk‬
  • Port of St. John's
    ‪4 min drive‬
  • George Street
    ‪5 min drive‬
  • St. John's, NL (YYT-St. John's Intl.)
    ‪4 min drive‬

Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Pets Allowed, Ground Floor

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn St. John's Conference Centre by IHG

3.5-star hotel in Mount Cashel
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn St. John's Conference Centre by IHG offers 252 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. John's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

In addition to an indoor pool, Holiday Inn St. John's Conference Centre by IHG provides a waterslide and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1023 square feet (95 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn St. John's Conference Centre by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Eastside Marios - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Costellos Lounge - This bar specializes in Italian cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Russian, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: CAD 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Costellos Lounge
  • Eastside Marios

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1966
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Prepaid credit cards are not accepted for onsite payments.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 28.75 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 20 per person
  • Pet deposit: CAD 28.75 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterslide hours are 5-9 PM Friday, 9 AM-9 PM Saturday, and 9 AM-1 PM Sunday.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Government Hotel
Holiday Inn St. John's Government Centre
Holiday Inn St. John's Government Centre Hotel
Holiday Inn Government Centre Hotel
Holiday Inn Government Centre
Holiday Inn St. John's Conference Centre Hotel

Holiday Inn St. John's Conference Centre by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1006 reviews
Rating 8 - Good. 329 out of 1006 reviews
Rating 6 - Okay. 169 out of 1006 reviews
Rating 4 - Poor. 103 out of 1006 reviews
Rating 2 - Terrible. 54 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities
No
Stayed 2 nights in Feb 2025

2/10 Terrible

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I paid a lot of money for 2 night at the hotel. The first night there were kids and teenagers running up and down the halls until after midnight. Slamming doors and screaming, me and my kids got next to no sleep. On top of that, there were at least 20 to 25 pidgins outside of our room on the balcony making noises all night. I never would have book a room for those nights if I’ve known this was going to happen. I couldn’t be more disappointed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lyndsey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the pool and waterslides! Great value especially considering kids eat free! The room was great, no issues!
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it! Brought our Granddaughter in for the night and she absolutely loved the pool and water slide.
Stayed 1 night in Feb 2025

4/10 Poor

Chelsea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Online said $0 deposit to stay then when I got to the property to check in I got hit with a $300 deposit. Outrageous. If I could afford to be charged a last minute cancellation fee I would’ve cancelled right there and went elsewhere. Will not be back.
Stayed 1 night in Feb 2025

2/10 Terrible

Nicholasjohn, Paradise

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Dog poop on pool deck staff look and walked past called him back to clean it he was uniform staff not pool staff . Room carpets were filthy feet were brownish colour after shower from walking on carpet no socks on . Front desk never answers calls and got picked in elevator at one point unreal and I had to pay to stay here never again !!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Stayed 2 nights in Jan 2025

6/10 Okay

Neil

Traveled with family
Disliked: Cleanliness
Basement room was a little off smelling. Likely from damp conditions.
Stayed 1 night in Feb 2025

2/10 Terrible

Len

Traveled with family and small children
Disliked: Property conditions & facilities
A problem with the heating that wasn’t working. Worse 2 nights ever
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Check in was easy. Room was comfortable, however we couldn’t get the fan in the room to work on any setting. The location and on-site restaurant, East Side Mario’s, were convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Ivana, Hollywood

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Piter was very kind and helpful!!!🙏
Stayed 4 nights in Jan 2025

10/10 Excellent

Jolene

Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! Everything was so clean, the suite is beautiful and the bed was so comfortable! They had a crib for my son, East Side Mario's in the hotel, and a really nice pool we got to enjoy before we checked out. All the staff were so friendly and helpful. Would definitely stay again!
Stayed 1 night in Jan 2025

2/10 Terrible

Hope

Stayed 2 nights in Jan 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Brent

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Brad

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Drip drip...

This was during a rain/windstorm. Room had a balcony, the balcony door leaked. it was very loud wind noise and with the dripping it didn't provide a restful sleep. Pool was nice. My kid liked the waterslides...
Stayed 1 night in Jan 2025

10/10 Excellent

Alexia, Carbonear

Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

8/10 Good

Shirley

Traveled with pets
Liked: Amenities
Convenient
Stayed 1 night in Dec 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We brought our grandchildren for the day and spent some time at the pool. They loved it and they loved the slides. The room was nice and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Marian

Stayed 1 night in Nov 2024

8/10 Good

Christopher

Traveled with family
Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms, nice pool and the Kids loved it, will stay here again
Stayed 6 nights in Dec 2024