4/10 Poor
William
Mar 13, 2025
The facility and grounds were beautiful. The majority of staff were friendly not all. Food was not good at all and difficult to get reservations for restaurants. They were constantly out of alcohol and majority of bar staff weren’t very friendly. Also it seems that even if you saved a chair at beach while at breakfast there was a good chance someone would take it. That’s not hotel’s fault but of all resorts I’ve stayed at that is the first time someone would be bold enough to take our seats.
The worst was my teenage son had $100 stolen from his wallet in our room. It seems hotel is not to concerned. I spoke to some employees and locals and was told that theft is a common thing at this resort.
I’ve been to 10 different resorts and islands including 3 different Royaltons and never had money stolen from room or seats taken at beach.
I would not recommend this resort and will not stay at another Royalton as a result
William
Stayed 6 nights in Mar 2025