Suite Serenade

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suite Serenade

Garden
View from property
Suite, 2 Bedrooms | Private kitchen | Fridge, microwave, coffee/tea maker
Suite, 2 Bedrooms | 1 bedroom, desk, iron/ironing board, free WiFi
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Laundry
  • Parking included
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Weatherills Estates, St. John's, Antigua
  • Dickenson Bay Beach
    2 min drive
  • Cedar Valley Golf Club
    4 min drive
  • Runaway Bay Beach
    8 min drive
  • St. John's (ANU-V.C. Bird Intl.)
    9 min drive

Room options

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

Penthouse, 3 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Suite Serenade

3-star St. John's hotel close to Dickenson Bay Beach
4 restaurants, an outdoor tennis court, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. Housekeeping is available once per stay.
Suite Serenade offers 3 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor tennis court.
Dining is available at one of the hotel's 4 restaurants. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Suite Serenade has designated areas for smoking.

Suite Serenade has 4 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 4 restaurants

Things to do

  • Outdoor tennis court

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 3 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property of their anticipated arrival time at least 48 hours prior to arrival.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: XCD 13.50 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Suite Serenade
Suite Serenade Hotel
Suite Serenade Hotel St. John's
Suite Serenade St. John's
Suite Serenade Antigua/Saint John Parish
Suite Serenade Apartment St. John's
Suite Serenade Apartment
Suite Serenade Hotel
Suite Serenade St. John's
Suite Serenade Hotel St. John's

Suite Serenade Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 4 out of 9 reviews" "

6.4/10

Cleanliness

5.4/10

Staff & service

2.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

KLB, NJ, USA

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Avoid this place like the plague. I arrived and by 36 hours later, there was no water, no gas, and no wifi. I repeatedly complained only to be told they are working on it. Long story short, by the time it was time to check out, none of those services were ever restored. If I was staying longer than the 3 days for which I was booked, I would have sought other accommodations. But I will NEVER stay there again, and in my opinion, they should be out of business.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Need new manager
The property had a great location close to movie theater and supermarket about 10 min cab ride however we did not have a good host we spend the last two days without running water because the water pump broke and no accommodations was offered to my family. The master on suite need repair / upkeep. Side rails leading up to the unit need repair. Broken dishwasher and disposal unit we notified the manager that we saw smoke from under the cubboard that was not addressed thankfully my fiancé was able to identify that it was the garbage unit that was broken and he manually shut it down. There’s a washer in the unit but no designated area to dry our clothes we were told by the manager to hang our clothes on the back yard fence which was distasteful especially for that area. Please read other reviews it has a 2star rating for a reason I would not return to this property unless the listing has a new property manager and they did all the basic maintenance to make the unit accommodating

2/10 Terrible

Grace, florida

Disliked: Staff & service
The manager is a liar and a thief.
The manager entered our room while we were out and stole my wife's diamond ring and also took our chocolate candy from the refrigerator. When my wife could not find her ring we called the manager and asked her if she came to our suite. She denied it. The following day she called us and said she forgot the keys to our room on the patio; she sat in the chair, ate the chocolate and forgot the keys. I found the keys on the patio and we asked her again if she had entered our suite and she said no. I will never go to Suite Serenade again, nor recommend anyone to stay there. If we were not leaving that day, we would have called the police and filed a report.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was suppose to check into this hotel on Tuesday
Been trying to confirm my hotel reservation for entire week. Unfortunately, I have yet to contact the hotel and when i got there the place looked deserted and I already paid for the room. Very disappointed as I had to go somewhere else

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I expected
It was not what I expected from the pictures that must of been taken 10 years ago. The place was not worth the money. The only part that made the place was the property manager! She was amazing. First night we couldn't find the place since there is no real address and we had a local cab driver help us.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet neighborhood that is about 1.1 mile to beach. The website has the location incorrect. I recommend a car while at this property. Grocery store is too far too walk.

4/10 Poor

hany

Disliked: Staff & service, property conditions & facilities
Lots of aunts in the kitchen. Hotel never heard about pets control.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great accommodation considering the price but please read the previous reviews. This apartment is in the middle of no where and does not have shops local. Unfortunately, I only stayed for one night but could have quite happily stayed for 2 weeks!

8/10 Good

Phillip, Ottawa, ON

Liked: Cleanliness, property conditions & facilities, room comfort
Not a Hotel or a Luxury Resort
Suite Serenade is a 2 story, 4 unit, furnished apartment building that is not in St. John's and is not on any beach. It is a bit hard to find since the unit is not marked, road signage is optional in Antigua, and most people do not know the place by the name 'Suite Serenade.' The neighborhood is upscale residential though somewhat rural. The building seems almost new and the 2 bedroom apartment is clean, no bugs, has a dish washer, laundry, microwave, TV service, security system, etc. Visitors definitely need a car since there are no beaches, food stores, restaurants, etc. in short walking distance. The place worked for me. We were the first visitors in about a year though there were long-term residents upstairs. A few kinks need to be ironed out. We were left completely on our own but with a cell number to contact the managers. The cleaning lady comes on Wednesdays. I recommend Suite Serenade and would return again.