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St. Joseph Vacation Packages

On arrival there was a big roach walking across the floor in the lobby. small roaches were also spotted in the corridor and room. The rooms were clean and comfortable. However the blanket on the bed had two holes. The bathroom needs hooks and there were none to hang towels. The toilet bowl cover needed a repaint. The face basin faucet was loose and needs to be repaired or replaces. Staff were Ok not particularly conversant in a hospitable way, but polite and responsive. We were told no meals one day as chef was "sick" (didn't need to know the reason). So ate out for the remainder of stay. AC needs to be cleaned. Did not use the swim up bar but notice the mold spots on cushions by the pool as passed by. Parking wasn't easy as many times the lot was full and was advised not to park in the adjacent area. If its operated by the same owners then it should be allowed in a controlled way. Guest are customers and should be accommodated not inconvenienced.

We really enjoy out stay clean room etc. everything was good for us.

No Brainer

The staff were very helpful and were willing to engage you on topics related to the facility as well the various birds and other animals that are part of the estate. the staff assigned to the main house and the dining facilities were also friendly and helpful. They were proud to highlight the various meals that were on offer and to discuss the local content in the preparation of the meals. My 2 grandchildren who came on a day pass were super excited to explore the various trails especially the ones leading to the pools, where they had a ball bathing in the pools and the walk-through nature. My granddaughter is a picky eater, and the dining room staff were all too willing to assist in ensuring she had something to eat she enjoyed.