4/10 Poor
Luciana
Aug 29, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointed with this hotel
Unfortunately our stay with Radisson Blu was not as enjoyable as we expected it to be.
Starting with the overall cleanliness of the entire hotel, from room to gym to pools to toilets, you name a space and it was dirty. All areas are tidy, but they are not properly clean. After using the gym on the first day, I had to go to reception to ask them to send someone to mop the floor as there was hair and dust everywhere. The pools are not cleaned with the frequency needed and you can see mold on the sides and debris on the water.
The gym also did not have enough equipment and it was very small.
PLEASE AVOID THE BREAKFAST BUFFET! It’s not worth what they charge you for it. The pastries are not fresh, the variety is not great and the quality of the products served is not good. I had food poisoning twice in a week after having had breakfast there. The yoghurts are kept in a cooled surface, but they stay there for hours and the whole room feels warm. I must confess that I should have ditched the yoghurt after the first food poisoning episode, but I insisted and it didn’t end up well for me.
The facility looks dated and they even keep broken furniture in the corridors. Why?! I have no idea, maybe just bad taste or general bad management.
The staff was kind and helpful and the location was good, but these are the only good things about this place.
Spend your money elsewhere, this place was probably bette in the past, but not anymore.
Luciana
Stayed 7 nights in Aug 2024