6/10 Okay
David
Feb 16, 2025
Liked: Property conditions & facilities
The interior of the hotel is appealing and my room was large, well styled and comfortable.
Refrigerator in my room did not work and was not fixed or replaced despite maintenance staff visiting my room to check it.
One towel was frayed, a dirty spoon was in my room when I arrived and was still there when I checked out despite my room being cleaned. Used glasses also not removed.
Breakfast was not available in the hotel, but instead served at another nearby due to ongoing refurbishment, this was not mentioned on hotel website or Expedia booking page.
Immediate surrounding area is being redeveloped with building and roadwork. Hotel is well located for main bus routes, shopping and restaurants.
Overall stay was fine but did not meet expectations.
David
Stayed 5 nights in Feb 2025