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Concierge Collection at O2 Beach Club & Spa by Ocean Hotels

5.0 star property

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Exterior
On the beach, white sand
Family Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront | Free minibar, in-room safe, desk, blackout drapes
Terrace/patio
Couples treatment rooms, sauna, Turkish bath, body treatments

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Kitchen
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Dover Beach, St. Lawrence Gap, Christ Church
  • Dover Beach
    ‪3 min walk‬
  • St. Lawrence Bay
    ‪8 min walk‬
  • Rockley Beach
    ‪8 min drive‬
  • Bridgetown (BGI-Grantley Adams Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront

Family Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront | Free minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront

  • Ocean view
  • 1450 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Oceanfront

Luxury Suite, 1 Bedroom, Oceanfront | Free minibar, in-room safe, desk, blackout drapes

Luxury Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 850 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Penthouse, 2 Bedrooms, Oceanfront

Luxury Penthouse, 2 Bedrooms, Oceanfront | Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Luxury Penthouse, 2 Bedrooms, Oceanfront

  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Bay View

Free minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Bay View

  • Bay view
  • 1664 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom, Bay View

Free minibar, in-room safe, desk, blackout drapes

Family Suite, 1 Bedroom, Bay View

  • Bay view
  • 1050 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels

5-star St. Lawrence Gap hotel walkable to Dover Beach
Catch some rays at the beach or spend the day relaxing at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Concierge Collection at O2 Beach Club & Spa by Ocean Hotels offers 69 air-conditioned accommodations with iPod docking stations and free minibar items. Accommodations have separate sitting areas and are furnished with queen sofa beds and dining tables. 32-inch flat-screen televisions come with cable channels. Accommodations at this 5-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site.
Acqua Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels features 3 outdoor swimming pools. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 6 bars/lounges. Wireless Internet access is complimentary.

This all-inclusive hotel also offers spa services, concierge services, and dry cleaning/laundry services. Complimentary secured self parking is available on site, along with a car charging station.

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels has designated areas for smoking.

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels has 4 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site

Food and drink

  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Dining table
  • Highchair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Firepit
  • On the beach
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free stocked minibar
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A tax is imposed by the city: USD 9.63 per accommodation, per night
  • Destination fee: USD 9.63 per accommodation, per night

We have included all charges provided to us by the property.

The listed mandatory destination fee applies to 2-bedroom suites. The mandatory destination fee for 1-bedroom suites is USD 9.63 per night.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 16 years old are not allowed in the spa

Property is also known as

Concierge Collection at O2 Beach Club Spa by Ocean Hotels

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 1 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

eirik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

4/10 Poor

Debralee

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with this hotel before I even arrived. It started with receiving an email 2 days prior to my arrival that I was downgraded from the room that I paid for. And the room that we booked was given to someone else. To then having our door broken, the lock mechanism battery failed, having to get our room keys reprogrammed multiple times, could never get enough towels for the amount of people we had in the room, despite calling for multiple days at a time for towels. And then the quality of the food and restaurant options was not what we expected at all. Some staff members were fantastic, while others gave us eye rolls anytime we asked for something. The beach was extremely rocky and not safe for my 5 year old son to swim in. The premise was really dirty, the window sills looked like they had not been cleaned in years. the floors in our rooms were never washed, nor was the shower ever cleaned during our entire stay. There was so much more that I am not even including in here. Then the cherry on the top, was the overbilling of almost $6,000, and that was after their $3,000 "refund" for the inconvenience of our downgrade. To pay almost $40,000 and have to experience any of this was quite a shocking to say the least.
Stayed 10 nights in Nov 2024

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has the most friendly staff I have ever experienced.
Stayed 12 nights in Nov 2024

10/10 Excellent

Aurelio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay! Daily beach refreshers and cold towels were a highlight. Staff and food were fantastic. Some truly went out of their way to make sure our groups experience was exceptional. Great service and cocktails by Rashidi! It’s a quiet resort. Spa was lovely.
Stayed 4 nights in May 2024

2/10 Terrible

Helen

Stayed 6 nights in Dec 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Jan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great views of the beach however not recommended for swimming. Not recommended if you are looking for a taste of local food. Not recommended for people of color. Staff security in need of diversity training. Only after bringing several incidents and a series of events to the attention of management did the experience begin to improve. 1. Beginning with our horrible check in experience of having to wait 2 and a half hours almost for our room that was booked a month in advance 2. Lack of water in the hotel and having to wait for several hours for hotel water tanks to be filled by the local water trucks to be able to take a shower 3. Being questioned by security about being a guest on the property even when wearing the wrist band given upon check in on our 2nd night at the hotel 4. Mixed communication/ inconsistency between staff about the requirements for reservations at the onsite restaurants and being questioned if you are a guest to be able to able to eat food that you basically already paid for in the all-inclusive price on our 2nd night at the hotel Stayed for 4 nights with family members who were experiencing the island for the 1st time. We will not be returning to this hotel.
Stayed 4 nights in Nov 2023

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at O2 Beach Club and Spa were super nice! Their constant willingness to make sure your stay is enjoyable and comfortable was impressive. The food was always delicious. I would recommend this place anytime and would definitely be going back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mohammad

Stayed 8 nights in Oct 2023

10/10 Excellent

Chiffon Kisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort. The service, food and hospitality was amazing. I would recommend this place to anyone. I plan on coming back real soon. This resort is a must. Excellent staff and thank you guys for making my daughter 16th birthday memorable.
Stayed 4 nights in Oct 2023

10/10 Excellent

Leyann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
The property was gorge
Stayed 4 nights in Oct 2023

10/10 Excellent

Ramanjit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service and staff, rooms seemed a little dated and there was a stale smell in our room
Stayed 9 nights in Sep 2023

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Edgar P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful with attentive and lovely staff.
Stayed 7 nights in Aug 2023

10/10 Excellent

Rano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at this property. The food was excellent - great Chef and the team. This is one of the best properties on this side of the island. Special thanks to the team that ensured that our stay is unforgettable: Toni, Sarah, Makeyra, Demian, Lakoya, and many others. Thank you. This was one of our best vacations.
Stayed 12 nights in Aug 2023

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with incredible staff. Would definitely recommend this hotel.
Stayed 4 nights in Jul 2023

10/10 Excellent

Arielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
LOVED OUR STAY at O2!!! The staff were incredibly nice and so welcoming. Shoutout to Shiloh who gave us our tour of the resort and told us about going to Oistins Bay early. The resort was cleannnn; we had a lower penthouse suite with an amazing view of the beach. The hospitality shown by the workers made the stay even more pleasant. Makayra, Shiloh, Sarah, Rusnell, Che, Darrian, Junior, Akeem, Khadijah, Shantelle & Joshua. I thank you all for making my birthday the greatest weekend ever!! I will be back with an even bigger group :)
Stayed 4 nights in Jul 2023

8/10 Good

Deidre

Stayed 6 nights in Jul 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

8/10 Good

Amar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, everybody is so friendly. The restaurants, the pools and the beach are nice. The rooms are spacious. I did not gave 5 stars because my room had a leak from the ceiling and they did not bother to move me to another room. Also, the decoration and the furniture inside my room were pretty old style.
Stayed 7 nights in Jul 2023