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The Bank Hotel & Bistro

3.0 star property

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Photo gallery for The Bank Hotel & Bistro

Relax in this serene hotel room with a large bed, TV, and balcony overlooking the ocean.
Cozy fireplace with a decorative mantel, flanked by potted plants, and a large arched window above.
Enjoy a meal with a view of the ocean from this beachside restaurant.
Enjoy a stylish retreat with a flat-screen TV and a table with a lamp and kettle, offering a view of the outdoors.
Enjoy breathtaking ocean views from this serene coastal setting.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
28-29 Grand Parade, St Leonards-On-Sea, England, TN37 6DR
  • Hastings Pier
    ‪12 min walk‬
  • White Rock Theatre
    ‪12 min walk‬
  • Hastings Castle
    ‪3 min drive‬

Room options

View all photos for Standard Room (12)

Standard Room (12) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room (12)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (13)

Standard Room (13) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room (13)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Room (6)

Standard Room (6) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room (6)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (11)

Standard Room (11) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room (11)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (14)

Standard Room (14) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room (14)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (8)

Standard Room (8) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room (8)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (5)

Standard Room (5) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room (5)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room (7)

Standard Room (7) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room (7)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (4)

Standard Room (4) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room (4)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Bank Hotel & Bistro

3-star St Leonards-On-Sea hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space, and a banquet hall are onsite.
The Bank Hotel & Bistro offers 9 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1076 square feet (100 square meters) include conference space.

The Bank Hotel & Bistro is a smoke-free property.

A complimentary manager's reception is offered each day.
The Bank Hotel & Bistro - Overlooking the ocean, this bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 5.95 to 10.45 for adults and GBP 5.95 to 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Bank Hotel & Bistro

Family friendly

  • Soundproofed rooms

Guest services

  • Housekeeping (daily)

Business services

  • 1,076 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 5.95 to 10.45 for adults, and GBP 5.95 to 5.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

The Bank Hotel Bistro
The Bank Hotel & Bistro Hotel
The Bank Hotel & Bistro St Leonards-On-Sea
The Bank Hotel & Bistro Hotel St Leonards-On-Sea

The Bank Hotel & Bistro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 67 out of 129 reviews
Rating 8 - Good. 35 out of 129 reviews
Rating 6 - Okay. 16 out of 129 reviews
Rating 4 - Poor. 5 out of 129 reviews
Rating 2 - Terrible. 6 out of 129 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

anu

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was okay but the bed was noisy and the shower wasn’t working properly
Stayed 1 night in Apr 2025

10/10 Excellent

Mayur

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, amazing staff.
Stayed 1 night in Mar 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and affordable stay

Lovely decorated rooms. Very noisy with traffic but ear plugs were provided complementry. Nice to walk in to 2 complimentary local ciders from Guestling.
Stayed 1 night in Mar 2025

6/10 Okay

Judy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had to check in before 5.30pm. Was greeted and keys handed out, very impersonal. After 5.30pm, No one at the property until 9.30am, though on their breakfast menu it says 7.30am.
Stayed 1 night in Mar 2025

6/10 Okay

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was lovely. The room was very clean and on the sea front. The only issue we had was the bed was terrible, spring were noisy every time you moved an inch!! Such a shame as we got no sleep at all. We didn't mind the noise outside but the bed made the night so long and un comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Stayed 1 night in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Lovely room, boutique feel. Bed was huge and some great original features of the room retained and good location. Warm welcome on arrival. The downside was after booking i found that we had to check in by 530pm and there was no one on site after this time. Wouldn't put me off booking again though
Stayed 1 night in Jan 2025

10/10 Excellent

Nick

Stayed 1 night in Jan 2025

6/10 Okay

Brooke

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Nice place but bad mattress and not top service...

The general vibe of the hotel is nice and it's very well located on the sea front but the mattress was really bad. One side of it was jingling when we moved and it was so soft and unsupportive that we both woke with sciatic pains. There was also quite a heavy leak in the shower, which is located in the main room rather than the bathroom, which we weren't informed about before our stay. This meant that some of our clothes got drenched and we spent every morning having to soak up the leaky area with bathmats. This may not have been so bad if staff had let us know first and checked in on the issue but we had to go and request more towels and then they told us they'd known about the problem but that it was due to be fixed after we left. Parking is an issue too, which could really be listed on the website/booking pages.
Stayed 4 nights in Jan 2025

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Yair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

For the price we paid we didn't expect much to be honest. And at around £77 per night for a room with sea views we got an ok shower (warm water, poor water pressure) a large bed (mattress has seen a few years) and sparse furniture which suited us fine. It was very windy which meant we had quite the draft from the single pane windows however there wasn't a lot of traffic coming through. Service was ok, not friendly, not unfriendly. Breakfast simple, coffee overpriced.
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were pleasant, great features having a bathroom in a former bank vault, however the mattress was poor as you could hear and feel the springs when you moved, and the bathroom extractor fan dropped dust. The breakfast in the bistro was fabulous and service was great. It was excellent value all in all.
Stayed 1 night in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bright and spacious with aea view

Seafront location on busy road, so some people will prefer rear rooms. Bright and spacious room (4) with decent shower etc and a table and chairs. Parking is a challenge, but ok durng check-in period. Ideal for our short break.
Stayed 1 night in Oct 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a 3 day stay, breakfast excellent, would come again
Stayed 3 nights in Oct 2024

10/10 Excellent

Marisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it

Perfect for us, right on the water. A bit hot/stuffy (due to surrounding rooms radiators) but easily fixed by opening windows to get fresh sea breeze. Def would stay again, lady down stairs was helpful & their breakfast menu is amazing!!
Stayed 1 night in Oct 2024

2/10 Terrible

Scott

Stayed 1 night in Sep 2024

6/10 Okay

Vincent

Disliked: Room comfort

Just Dont

The room came with ear plugs - because its incredibly noisey and should seriously come with a warning. This caused very bad night of intermittent sleep. As well as this they were unable to accomodate either early check-in or to take 2 bags for a couple of hours prior to check-in, or to offer a half hour later check-out. So basically the room do not offer the most essential experience of a good nights sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotlessly clean and had a fabulous ocean view. There is traffic in front of the hotel so beware when booking if you are a light sleeper. There are rooms that do not face the street. Hotel does provide ear plugs and we slept just fine. Restaurant on site served great breakfast. Only suggestion I would make in the room we had (room 4) would be to see about switching the tv and stand with the dresser and mirror as when you lie in bed the tv was on the left as opposed to straight ahead which made it difficult to view. Also the mirrors in the room need to be raised so that everyone can use them. If you hung the mirror over the dresser longways then it would solve the problem. Just some thoughts. Thanks
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent night's stay

We had an excellent stay at the Bank Hotel, our room was spotless with a fantastic sea view. The bed was huge and we had a great nights sleep, despite being on the main road there was no noise. The location of the hotel was also perfect, a few minutes walk downhill from the station and close to some great bars and restaurants. The staff were also very friendly and accommodating, I'll definitely be staying again.
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room

The room was huge and clean. The arrival was welcoming and lovely. I was highly reccomend this property to anyone. Huuge bed. Huuge room. Seperate table and chairs. Ensuit. Beautiful room.
Stayed 1 night in May 2024