This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space, and a banquet hall are onsite.
The Bank Hotel & Bistro offers 9 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
A complimentary manager's reception is offered each day.
The Bank Hotel & Bistro - Overlooking the ocean, this bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily English breakfast available 8:00 AM to 9:30 AM for a fee: GBP 5.95 to 10.45 for adults and GBP 5.95 to 5.95 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Restaurants on site
The Bank Hotel & Bistro
Family friendly
Soundproofed rooms
Guest services
Housekeeping (daily)
Business services
1,076 square feet of conference space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Electric kettle
Tea bags/instant coffee
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Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 5.95 to 10.45 for adults, and GBP 5.95 to 5.95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Property is also known as
The Bank Hotel Bistro
The Bank Hotel & Bistro Hotel
The Bank Hotel & Bistro St Leonards-On-Sea
The Bank Hotel & Bistro Hotel St Leonards-On-Sea
The Bank Hotel & Bistro Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Lovely decorated rooms. Very noisy with traffic but ear plugs were provided complementry. Nice to walk in to 2 complimentary local ciders from Guestling.
Had to check in before 5.30pm. Was greeted and keys handed out, very impersonal. After 5.30pm, No one at the property until 9.30am, though on their breakfast menu it says 7.30am.
Judy
Stayed 1 night in Mar 2025
6/10 Okay
Dawn
Traveled with partner
Feb 24, 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was lovely. The room was very clean and on the sea front. The only issue we had was the bed was terrible, spring were noisy every time you moved an inch!! Such a shame as we got no sleep at all. We didn't mind the noise outside but the bed made the night so long and un comfortable.
Lovely room, boutique feel. Bed was huge and some great original features of the room retained and good location. Warm welcome on arrival. The downside was after booking i found that we had to check in by 530pm and there was no one on site after this time. Wouldn't put me off booking again though
Nice place but bad mattress and not top service...
The general vibe of the hotel is nice and it's very well located on the sea front but the mattress was really bad. One side of it was jingling when we moved and it was so soft and unsupportive that we both woke with sciatic pains.
There was also quite a heavy leak in the shower, which is located in the main room rather than the bathroom, which we weren't informed about before our stay. This meant that some of our clothes got drenched and we spent every morning having to soak up the leaky area with bathmats.
This may not have been so bad if staff had let us know first and checked in on the issue but we had to go and request more towels and then they told us they'd known about the problem but that it was due to be fixed after we left.
Parking is an issue too, which could really be listed on the website/booking pages.
For the price we paid we didn't expect much to be honest. And at around £77 per night for a room with sea views we got an ok shower (warm water, poor water pressure) a large bed (mattress has seen a few years) and sparse furniture which suited us fine.
It was very windy which meant we had quite the draft from the single pane windows however there wasn't a lot of traffic coming through.
Service was ok, not friendly, not unfriendly.
Breakfast simple, coffee overpriced.
The rooms were pleasant, great features having a bathroom in a former bank vault, however the mattress was poor as you could hear and feel the springs when you moved, and the bathroom extractor fan dropped dust. The breakfast in the bistro was fabulous and service was great.
It was excellent value all in all.
Seafront location on busy road, so some people will prefer rear rooms. Bright and spacious room (4) with decent shower etc and a table and chairs. Parking is a challenge, but ok durng check-in period. Ideal for our short break.
Perfect for us, right on the water. A bit hot/stuffy (due to surrounding rooms radiators) but easily fixed by opening windows to get fresh sea breeze. Def would stay again, lady down stairs was helpful & their breakfast menu is amazing!!
Marisha
Stayed 1 night in Oct 2024
2/10 Terrible
Scott
Oct 1, 2024
Scott
Stayed 1 night in Sep 2024
6/10 Okay
Vincent
Sep 24, 2024
Disliked: Room comfort
Just Dont
The room came with ear plugs - because its incredibly noisey and should seriously come with a warning. This caused very bad night of intermittent sleep. As well as this they were unable to accomodate either early check-in or to take 2 bags for a couple of hours prior to check-in, or to offer a half hour later check-out. So basically the room do not offer the most essential experience of a good nights sleep.
Room was spotlessly clean and had a fabulous ocean view. There is traffic in front of the hotel so beware when booking if you are a light sleeper. There are rooms that do not face the street. Hotel does provide ear plugs and we slept just fine. Restaurant on site served great breakfast. Only suggestion I would make in the room we had (room 4) would be to see about switching the tv and stand with the dresser and mirror as when you lie in bed the tv was on the left as opposed to straight ahead which made it difficult to view. Also the mirrors in the room need to be raised so that everyone can use them. If you hung the mirror over the dresser longways then it would solve the problem. Just some thoughts. Thanks
We had an excellent stay at the Bank Hotel, our room was spotless with a fantastic sea view. The bed was huge and we had a great nights sleep, despite being on the main road there was no noise. The location of the hotel was also perfect, a few minutes walk downhill from the station and close to some great bars and restaurants. The staff were also very friendly and accommodating, I'll definitely be staying again.
The room was huge and clean. The arrival was welcoming and lovely. I was highly reccomend this property to anyone. Huuge bed. Huuge room. Seperate table and chairs. Ensuit. Beautiful room.