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Americas Best Value Inn & Suites St. Louis, St. Charles Inn

2.5 star property

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Photo gallery for Americas Best Value Inn & Suites St. Louis, St. Charles Inn

Interior entrance
Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds
Business center
Lobby sitting area
Pool

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

Map
1310 Bass Pro Drive, St. Charles, MO, 63301
  • St Charles Convention Center
    ‪11 min walk‬
  • Ameristar Casino St. Charles
    ‪13 min walk‬
  • Historic Main Street
    ‪15 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 372 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Deluxe)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking (Deluxe)

  • 372 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 342 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • 342 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Baymont by Wyndham St. Charles

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (1008)
The price is $103
per night
$118 total
includes taxes & fees
Mar 20 - Mar 21
Baymont by Wyndham St. Charles

About this property

Americas Best Value Inn & Suites St. Louis, St. Charles Inn

St. Charles hotel close to First Missouri State Capitol Historic Site
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Americas Best Value Inn & Suites St. Louis, St. Charles Inn offers 64 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Americas Best Value Inn & Suites St. Louis, St. Charles Inn has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

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Americas Best Value Inn & Suites St. Louis, St. Charles Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 148 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 223 out of 1001 reviews
Rating 4 - Poor. 197 out of 1001 reviews
Rating 2 - Terrible. 221 out of 1001 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Linda

Stayed 3 nights in Nov 2024

2/10 Terrible

Shavonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Stayed 1 night in Aug 2024

4/10 Poor

Brian

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
My employee said the musky smells were giving her a headache.
Stayed 5 nights in Oct 2024

4/10 Poor

Amanda

Traveled with family
Disliked: Property conditions & facilities
Stay Somewhere Else!
Would not recommend this hotel. Pretty run down and outdated. The elevator did not work properly…it would go up but not down. The side entrance near our room did not work and could not be used as well as the fridge in our room. Their breakfast is a joke. The waffle iron was broke so we were left with toast, a bagel or cereal.
Stayed 1 night in Nov 2024

2/10 Terrible

CARRIE

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was somewhat friendly at check in, but that’s it. We checked in at around 5pm (I walked to the room to make sure the keycards worked, but nothing else) before we went to dinner and on to the concert at The Family Arena, we came back to check into our room at 9:50pm to find that the lobby and hallway to our room reeked of skunk/marijuana. Then we went into our room to find a massive spider in the tub with the remnants of his bug meal left in the tub. The TV would not turn on and the beds were made but the sheets were grungy dirty(yuck) - stained and short black hairs all over, again yuck!! It took a lot of complaining but finally got our money back(I hope?? they gave me a receipt with a zero balance??), and just drove the 1.5 hours home to our own bed!! Will not be making any reservations for an America’s Best Value Inn again!!
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service, room comfort
Decent but not great
First of all the gentleman in charge was WONDERFUL! Very pleasant at check in, then our bathroom lightbulb burned out so he was very quick to change it and apologized multiple times for the inconvenience. He was a gem! The hotel itself was very dated which wasn’t an issue but it’s definitely had several “patch jobs” instead of actual fix’s & it showed. Several tiles in the elevator & our bathroom were cracked, chipped, or just gone! The elevator buttons were slightly broken, which was concerning, & cleanliness was questionable. There was dust & dirt in several places but thankfully the beds were clean. For a 1 night stay it was fine & I can’t say enough how great the service was, was could definitely use some updating & maybe a new cleaning service. Location wise it was great too! Shops & food options within literal steps! It was also a short drive to the family arena, which was what we were there for.
Stayed 1 night in Nov 2024

4/10 Poor

Kathleen, Grants Pass

Disliked: Cleanliness, staff & service, property conditions & facilities
We were very unhappy at this hotel. There was a hole in the door in the bathroom. The TV was not working and the clerk at the desk gave many different excuses. After a couple hours of irritation he finally came in to address it. Had made excuses
Stayed 1 night in Oct 2024

4/10 Poor

Eugene

Disliked: Cleanliness, property conditions & facilities
The heat and AC unit made a terrible squealing noise. Some electrical outlets and lights did not work. Generally, it needed many repairs and updates. They had no maid service, so the cleanliness was suspect.
Stayed 1 night in Oct 2024

2/10 Terrible

Lynn

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sub Par stay
The hotel is not in the standards that I'm used to using when I travel. Online the room boasted a whirlpool tub...there were no knobs, drain plug and the tub was not clean. The room was on the main floor, and this was also disappointing this was to be an accessible type of room. With my short stature I had to climb over the side of the tub to shower, not very safe. The bathroom tile was falling off around floor area, and the room smelled. The first morning for breakfast there was NO coffee, one piece of toast left, no fruit, yogurt, no waffle maker mix, so much for breakfast. The place was a huge disappointment. The next morning, we just left and went somewhere else for breakfast. I will never choose this place or another Americas Best type of hotel. Because of my work I had to sit in the lobby to get the Wi-Fi to work to get my reports done, I thought that was what my room was for, relax and complete my work.
Stayed 2 nights in Oct 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Crosby

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel is economical in need of refurbish and repair but not bad for the price. Location is great, close to the river and historic downtown district. Staff was friendly and helpful. Close to shopping and Basspro.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Cheyenne

Traveled with family and small children
Disliked: Staff & service, amenities
All around not worth the money I paid. Not the cleanest, shower didn’t work, workers weren’t the best and all about getting extra money out of you. Would not recommend. Truthfully I want my money back.
Stayed 1 night in Oct 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Terrible service. No one prepared to answer the most basic questions like where to get quarters for the laundry.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

jennifer

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Oct 2024

4/10 Poor

Devin

Liked: Cleanliness
Disliked: Property conditions & facilities
It’s a place to stay especially if we were in the 90’s. That’s about it. Room smells like cigarettes and old smoke. Continental breakfast…. Should have stated they only offer cereal with spoiled milk. Ice machines broke. Elevator has broken floor and is sketchy. No maid service?? AC in room not working. At best it cools to 75 degrees. Pictures and description do not match what you get. The old saying you get what you pay for is accurate. We thought by using Hotels.com we could view many different options with comfort in knowing that what you see is what you get but that is not the case here. What you see advertised is NOT what you get. Not sure if I’d use this service again.
Stayed 1 night in Oct 2024

10/10 Excellent

Newton, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Served my needs.
Stayed 1 night in Oct 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
For starters the exterior was ok. The check in process was a little long. Got to our room only to find the door was already open. The reason for this was the door lock was broken. You could only close the door with the handle turned. So from the inside or swipe the key to turn the handle then close. The room was not clean and the bed linens were stained. There was garbage left in the refrigerator and in the night stand. The overall condition of the room was less than appealing. Minimal repairs with less than quality. Definitely won't be back.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Traveled with partner
Liked: Cleanliness
Did not like their security deposit and they have to check our room then get our money back! Sunday breakfast was early!
Stayed 1 night in Sep 2024

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was like that when I walk in
Stayed 1 night in Sep 2024