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Best Western Plus The Charles Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
1425 South 5th Street, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    ‪10 min walk‬
  • Historic Main Street
    ‪11 min walk‬
  • Lewis & Clark Boathouse and Nature Center
    ‪14 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn St. Charles St. Peters

Pool
Breakfast included
Pet friendly
Parking included
4.1 out of 5, Very Good, (1000)
The price is $95
per night
$109 total
includes taxes & fees
Feb 5 - Feb 6
Hampton Inn St. Charles St. Peters

About this property

Best Western Plus The Charles Hotel

3-star St. Charles hotel walkable to Ameristar Casino St. Charles
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus The Charles Hotel features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus The Charles Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 143 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 63 out of 1003 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Disliked: Amenities
Great job!
Stayed 1 night in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service
Rooms needed updating
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Two of the things I love is they use a keurig coffee pot in the room and they have tubs, not just showers. They also serve a nice simple breakfast and clean rooms! So we look for Best Westerns when we travel.
Stayed 1 night in Oct 2024

2/10 Terrible

Cristina

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
I would stay again at this location. The only downfall was the coffee maker for evening coffee drinkers was out of service. We slept good, room was clean, had plenty of towels for number of people in the room. Location was good, close to everything we wanted to go to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for family
Excellent stay. Nice quiet and clean. Breakfast is very good.
Stayed 1 night in Oct 2024

6/10 Okay

Onica

Traveled with family
Liked: Staff & service
The front desk lady was really nice and helpful. The hotel itself smelled. When you first walk in, a horrible smelled hit you. My 4 year old complained of the smell. All the carpet needs to go. The room itself was clean but it smelled. I only had water pressure for cold water shower and a trickle for hot way. All in all it’s a place to sleep that was clean.
Stayed 1 night in Oct 2024

8/10 Good

Connor

Stayed 2 nights in Sep 2024

6/10 Okay

Aimee

Stayed 4 nights in Oct 2024

8/10 Good

Lillie

Stayed 1 night in Sep 2024

10/10 Excellent

Micheal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

kenneth, NORRISTOWN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Josh

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Went to use the jetted tub and brown gunk flew out. TV didnt work properly. Fridge didnt keep things cold.
Stayed 1 night in Oct 2024

8/10 Good

Ladarian

Traveled with partner
Liked: Staff & service, property conditions & facilities
Soap left in the shower
Stayed 1 night in Oct 2024

4/10 Poor

Jie

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

amanda, saint Charles

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, facilities were in fairly good condition. The lighting outside was minimal and didn't feel welcoming.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 2 nights in Sep 2024

10/10 Excellent

Sabreen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 2 nights in Sep 2024

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
I can say it's ok
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Stayed 3 nights in Aug 2024