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Best Western Plus The Charles Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
1425 South 5th Street, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    10 min walk
  • Historic Main Street
    11 min walk
  • Lewis & Clark Boathouse and Nature Center
    14 min walk
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    11 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Room

Baymont by Wyndham St. Charles

Breakfast included
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very Good, (1006)
The price is $91
per night
$105 total
includes taxes & fees
Jan 6 - Jan 7
Baymont by Wyndham St. Charles

About this property

Best Western Plus The Charles Hotel

3-star St. Charles hotel walkable to Ameristar Casino St. Charles
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus The Charles Hotel features an indoor pool and a fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus The Charles Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1005 reviews" "
Rating 8 - Good. 287 out of 1005 reviews" "
Rating 6 - Okay. 141 out of 1005 reviews" "
Rating 4 - Poor. 82 out of 1005 reviews" "
Rating 2 - Terrible. 66 out of 1005 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, but they need parking with an outlet available for a hybrid plug-in. They also did not have charging for e-cars. To stay successful and attract customers, charging stations are needed.
Stayed 1 night in Sep 2024

4/10 Poor

Tiffani

Disliked: Cleanliness, room comfort
Could have been cleaner and the amount of humidity in the room made it difficult to breathe much less sleep. Beds were comfortable though at least.
Stayed 1 night in Sep 2024

10/10 Excellent

Cipi

Stayed 1 night in May 2024

10/10 Excellent

John-David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, and really funny receptionist.
Stayed 1 night in Sep 2024

4/10 Poor

Cathy Lynn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very Dirty, rude desk clerk, will not stay here again, very poor parking.
Stayed 1 night in Aug 2024

10/10 Excellent

noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Sep 2024

6/10 Okay

Eden

Traveled with partner
Disliked: Cleanliness, amenities
Had to switch rooms because of strong cigarette smell, second room still had smell but it was better than the first room. Pillow had other customers acne puss / pimple blood. Towels were already dirty like cleaning staff just folded up old towels.
Stayed 1 night in May 2024

8/10 Good

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept well
Stay want to bad. The smell in the lobby wasn’t a good smell. Like moth balls. But my sleep was great
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
I think they do offer room service but I did not utilize it. It was clean and the beds were very comfy. The breakfast they offer was great. I have stayed here quite a few times and I will stay again. The price point is great especially for what they offer. My kids love the pool and they have a pretty good setup in the work out area. If you need to charge your EV they have a couple in front but they always seem to be blocked by cars that do not need them.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an enjoyable stay. i would have preferred full room service each day but i later found out you have to request it. With that exception this was an unexpected gem.
Stayed 3 nights in Aug 2024

6/10 Okay

Megan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Pam

Stayed 4 nights in Aug 2024

10/10 Excellent

Linda C

Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
It was very
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is close to the entrance. Room was clean, good water pressure.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 1 night in Jul 2024

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and amazing service!
I had no issues with the service and the room was so clean! I had only one night stay so there’s not much else to say but I would stay again!
Stayed 1 night in Aug 2024

4/10 Poor

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok for children, not for Seniors at all
Well, we have stayed here in past, but since covid price is more than previous, quality wasnt what i remember, glu-on soap fell offwall, toilet is good only for children since they are 12" off the floor, difficult even for healthy adult to get off of, i have never seen toilets sitting this low the floor ever, they must have been installed in the 50's.
Stayed 1 night in Aug 2024

6/10 Okay

Amy

Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Festival of the Little Hills
Awesome for the price very outdated. We would stay again. Been this one a few times
Stayed 1 night in Aug 2024

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Charity

Disliked: Staff & service, property conditions & facilities
The room was disgusting. I paid and couldn’t even stay the night. There was brown stuff in the toilet. It smelled like the sewer is backed up, and the air conditioning smelled like mold, there was hair on neatly made sheets, it looks like drug addicts live there, the phone doesn’t work but kept ringing, Horrible experience and I gave away 100 dollars because so couldn’t get my money back.
Stayed 1 night in Aug 2024