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Best Western St. Louis Airport North Hotel & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western St. Louis Airport North Hotel & Suites

Exterior
Lobby
Desk, laptop workspace, blackout drapes, soundproofing
Pool
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
323 Taylor Road, Hazelwood, MO, 63042
  • Blanche M. Touhill Performing Arts Center
    10 min drive
  • McDonald's
    5 min walk
  • Lambert East Terminal Station
    12 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 569 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 605 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Room amenity

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 640 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North

Breakfast included
Pet friendly
Parking included
Free WiFi
3.2 out of 5, (1003)
The price is $71
per night
$87 total
includes taxes & fees
Jan 6 - Jan 7
La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North

About this property

Best Western St. Louis Airport North Hotel & Suites

Hazelwood hotel with free weekday breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western St. Louis Airport North Hotel & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hazelwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and coworking spaces. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 355 square feet (33 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in June 2020.

Best Western St. Louis Airport North Hotel & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 8:30 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 355 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (35 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel St. Louis NW-Hazelwood
Holiday Inn Express St. Louis NW-Hazelwood
Holiday Express St. Louis NW-Hazelwood
Holiday Inn Express Suites St. Louis NW Hazelwood
Baymont Inn Hazelwood Hotel
Baymont Inn Hazelwood
St Louis & Suites Hazelwood
Baymont Inn Suites Hazelwood
Best Western St. Louis Airport North Hotel & Suites Hotel
Best Western St. Louis Airport North Hotel & Suites Hazelwood

Best Western St. Louis Airport North Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 254 out of 669 reviews" "
Rating 8 - Good. 146 out of 669 reviews" "
Rating 6 - Okay. 93 out of 669 reviews" "
Rating 4 - Poor. 70 out of 669 reviews" "
Rating 2 - Terrible. 106 out of 669 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just a quick few hour nap & shower . Breakfast was lacking so we went out to eat . The virtual checkout sucked . They need to keep people at the front desk . Otherwise it as OK
Stayed 1 night in Aug 2024

2/10 Terrible

Noemi

Traveled with family and small children
Disliked: Staff & service
Although I didn't stay at your location because you claimed you were overbooked and you could not accommodate me, the staff member said he had to cancel my reservation I had made through Expedia. While I was trying to check in, 2 people came by to say there were issues with their bathrooms; one said their toilet didn't work and the other stated nothing in their bathroom was working.
Stayed 1 night in Sep 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Belkis

In overall is ok but i reported our bathtub that it was clogged and never took care of the problem. I have to asked for towels becasuse they were never changed
Stayed 3 nights in Sep 2024

10/10 Excellent

Sierra

Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our one night stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Stayed 2 nights in Aug 2024

8/10 Good

Coleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room and hotel were clean. Loved the all day coffee bar, but wish they had free breakfast.
Stayed 1 night in Sep 2024

2/10 Terrible

Whitney

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
Staff was extremely rude. They only would give us pool towels instead of bath towels when there was only 1 actual bath towel in our room upon check in. They claimed they didn’t have keys for the juice machine or to restock any of the missing items during breakfast. Staff repeatedly said “it was not their fault”. I had to ask multiple times for toilet paper. Our room was never freshened up during our 3 night stay.
Stayed 3 nights in Aug 2024

8/10 Good

Megan

Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

6/10 Okay

Evan

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Was good for travelers to leave their things before the airport but the room I got was pretty bad, the comforter had a burn hole in it, carpet didn’t feel clean, shower curtain was stained, barely any hot water pressure, scuffs and marks on the walls, and didn’t have hand soap.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamara

Traveled with family
It’s was clean
Stayed 1 night in Sep 2024

8/10 Good

Brianna

Liked: Staff & service, property conditions & facilities
I went to this property to use the showers and the hot water was not available
Stayed 1 night in Sep 2024

10/10 Excellent

Marty

Stayed 1 night in Sep 2024

8/10 Good

Seung Woo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Deidre

Stayed 2 nights in Aug 2024

10/10 Excellent

Kamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2024

6/10 Okay

Craig

Traveled with group
Two issues to be fix
The room (305) was pleasant and comfortable but there were two issues. The first issue was the shower. The drain was clogged so bad that when I took a shower, the water was filling up the tub. I told the front desk about the problem but nothing happened to correct the problem. The second was the size of the towels. The towels were too small to properly dry off. I never saw a towel that small ever in a hotel. If those two issues never existed, the overall stay would have been excellent.
Stayed 2 nights in Aug 2024

4/10 Poor

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Natasha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Treana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
k
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am writing to express my dissatisfaction with the check-in experience during my recent stay at your hotel in St. Louis, MO. While I understand the growing trend toward using technology in the hospitality industry, the remote check-in service provided was far from satisfactory. From the outset, the experience felt impersonal and lacked the warmth and professionalism that I expect when staying at a hotel. The remote agent who assisted me was clearly located far from the hotel, possibly in another country. Unfortunately, their English was difficult to understand, which made communication challenging and frustrating. This is not the level of service I expect from a reputable hotel. Moreover, the kiosk system itself was problematic. It was unable to print a receipt, and it took an excessively long time for the remote agent to update the kiosk with the necessary information. The process was cumbersome and inefficient, and it ultimately failed to provide the level of service that should be standard in the hospitality industry. I strongly believe that human interaction is crucial in ensuring a positive guest experience. The lack of a personal touch, combined with the technical difficulties, left me feeling undervalued as a customer. While I understand that cost-saving measures are important, they should not come at the expense of the guest experience. Hotels should be about hospitality, and that requires human presence, not just technology.
Stayed 1 night in Aug 2024