Comfort Suites St Charles - St Louis

2.5 star property

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Photo gallery for Comfort Suites St Charles - St Louis

Property entrance
Suite, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1400 S 5th St, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    ‪8 min walk‬
  • St Charles Convention Center
    ‪18 min walk‬
  • Hollywood Casino Amphitheatre
    ‪5 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪12 min drive‬

Room options

Suite, Multiple Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites St Charles - St Louis

St. Charles hotel walkable to Ameristar Casino St. Charles
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.
Comfort Suites St Charles - St Louis offers 71 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

Comfort Suites St Charles - St Louis features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Alcohol is not served at this property
Guests under 14 years old are not allowed in the swimming pool or fitness facility, and guests under 14 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Suites Hotel St. Charles
Comfort Suites St. Charles
Comfort Suites St Charles St Louis
Comfort Suites St Charles - St Louis Hotel
Comfort Suites St Charles - St Louis St. Charles
Comfort Suites St Charles - St Louis Hotel St. Charles

Comfort Suites St Charles - St Louis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 870 reviews
Rating 8 - Good. 271 out of 870 reviews
Rating 6 - Okay. 91 out of 870 reviews
Rating 4 - Poor. 42 out of 870 reviews
Rating 2 - Terrible. 27 out of 870 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and helpful. Room was very clean and neat, rest of the facility appeared to be well taken care of. Good value for the dollar.
Stayed 2 nights in Dec 2024

4/10 Poor

Mike

Misprint, and a toilet leak night no rest
Listing showed jetted tub had walk in shower, toilet kicked on to refill every 15 mns didn’t get rest because of constant water refilling noise.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Property conditions & facilities
Cuz
Stayed 1 night in Dec 2024

4/10 Poor

Chelsea

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't be back
No soap for hands or body wash. Dirty blankets and sheets had actual 'crust' on them.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk pertains were very friendly and efficient. Breakfast was nice and well attended. Clean and fresh.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing, made our pre-Christmas family trip wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Earl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentleman who checked us in was very very kind and patient, and we have absolutely not one bad thing to say about our room. It was absolutely perfect.
Stayed 1 night in Nov 2024

6/10 Okay

Haley

Stayed 4 nights in Nov 2024

8/10 Good

Randy

Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except being on the bottom floor. I am not sure if it was the flooring above or these specific guests. We could hear them walking and it was a lot and that wasnt pleasant.
Stayed 3 nights in Nov 2024

8/10 Good

Maria

Stayed 4 nights in Nov 2024

10/10 Excellent

Heather, Goodyear

Stayed 1 night in Nov 2024

4/10 Poor

Christopher

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff seemed very disinterested
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Janice L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight getaway
Matt at front desk was awesome. Answered questions, gave directions, recommended a great restaurant.. He was still working the next morning when we checked out
Stayed 1 night in Nov 2024

6/10 Okay

Vincent

Traveled with family and small children
The facility itself was great.. but there was only ONE staff member at the property with customer service skills. He had longish grey hair and a beard. He was great! He gets 5 stars!! One staff member turned the lights off on my kids while they were still in the pool when there was still 12 mins left before it was supposed to close. Besides the one gentleman mentioned, no one talked to us at all, no hello.. goodbye… etc…
Stayed 3 nights in Nov 2024

10/10 Excellent

Sherri, Festus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love St. Charles main street. This hotel is in a convenient location,
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family and small children
Tough to get in to the parking area A little confusing
Stayed 1 night in Nov 2024

8/10 Good

Jody, West Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Chris

Stayed 1 night in Nov 2024