Embassy Suites by Hilton St. Louis St. Charles

3.5 star property

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Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
1 bedroom, premium bedding, in-room safe, desk
Meeting facility
Reception
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
$140
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
2 Convention Center Plz, St. Charles, MO, 63303
  • Place, St Charles Convention Center
    ‪1 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪19 min walk‬
  • Place, Lindenwood University
    ‪2 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(59 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 5
  • 1 King Bed

Presidential Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 1 King Bed

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(90 reviews)
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

  • Sleeps 5
  • 1 King Bed

Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton St. Louis St. Charles

3.5-star St. Charles hotel connected to the convention center, close to Ameristar Casino St. Charles
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas.
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton St. Louis St. Charles features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wired and wireless Internet access is available for a surcharge.

This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Embassy Suites by Hilton St. Louis St. Charles is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton St. Louis St. Charles has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shelbey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff was nice, room was clean. When we checked in, we were put in a room that had people in it. We had friends joining us and 2 other couples were also put in rooms with people in them. It made us afraid to leave our things in the room during our event we traveled for because this seemed to be a common problem, giving people keys to already occupied rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Kendelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great amenities
Stayed 1 night in Oct 2025

2/10 Terrible

Joffery

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was the worst of all stays in any hotel we have ever had. We prepaid for the presidential suite to find out upon arrival they gave our room away because they “hadn’t assigned rooms at that time” we are a family of 4 with two small children and the room was given to a couple. After no solution they gave us a “suite” and when we get to the room it’s 80 degrees with two double beds after requesting a king. The couch was disgusting, it looked like someone walked through mud then walked all over the couch. We were only refunded for a half of a night.. I don’t know why we expected anything more from an embassy suites but it’ll definitely be the last time i let my family stay at one.
Stayed 2 nights in Oct 2025

10/10 Excellent

Beth

Stayed 1 night in Sep 2025

10/10 Excellent

Carretta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

PENNY

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Smiling faces to check you in and feel like home

I had the best lady Katy who checked me in.. Great personality. she made the stay great!! When I went to the restaurant, no waitress ever came or checked on the tables, I ended up ordering from the bar to take back to my room after waiting over a half hour! The coffee shop needs to be open for more hours.
Stayed 3 nights in Sep 2025

10/10 Excellent

Zachary

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean and quiet good service I enjoyed
Stayed 2 nights in Sep 2025

4/10 Poor

Michael, San Mateo

Disliked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Sam

Lobby toilets filthy, AC in suite did not work, check-in clerk chewing gum
Stayed 1 night in Sep 2025

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Stayed 3 nights in Sep 2025

10/10 Excellent

Jillian, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were helpful and gave me water for my workout when they didn’t have any to purchase which was sweet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Miryam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Solo una persona de la cocina que siempre se encontraba de malas
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of 6 here

So glad we switched hotels to come here. Not only is the hotel big and nice with a pool, but the freaking free breakfast is phenomenal!! Eggs anyway you like made to order! Pancakes, potatoes, fruit, muffins, sausage, bacon, biscuits and gravy!! Fountain pop and juice on tap!! Omelets made to order as well! Also, for us, big family with four kids and two adults, it’s important to have that sofa couch but it’s more important to have that sofa couch in its own room! One that can be separated by a door and the room we got was just that! The only issue I had was that the window opened although not a whole lot but enough for a toddler to get their head through and/or a small pet. There was no screen on the window either but again, not an issue for us, just something I thought twice about. The staff at the front, specifically the older woman, super sweet and energetic!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan, Pendleton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has separate room for relaxing from the bedroom.
Stayed 1 night in Sep 2025

4/10 Poor

Tony

Liked: Room comfort
Disliked: Staff & service

below par

from check in
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Steve

Stayed 1 night in Sep 2025

8/10 Good

Rachel

Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

St. Charles Stay

Its a great place to stay when visiting St. Charles. It has ample parking with a nice fountain on the backside. Easy access to highways and restaurants close by. The pool is nice with a small gym to the left. Small breakfast buffets with french toast and eggs fruit and yogurt. There is a bar i didnt vist but looked nice. Room service was good. A salmon with shrimp and a cheesecake. The rooms all sleep 6 seperating the bedroom from the living space. Great price for the space given. It has a convension center with another area looking to be updated soon. Bonus the historic part of St. Charles is just down the way along the river and the ampetheater is about 10 minutes away. AND if you download the HILTON APP you will be able to recieve a digital key to your room to unlock your door with the press of a button.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Sep 2025

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The breakfast was the worst Food was terrible Greasy bacon All out of bread for 30 min Omlet cook kept rubbing her face then handeling food Left the food cooking Omlets burned Could not find anyone yo fill bread Food trays empty Horrible I stay at the Embassy suites fir the wonderful breakfast Never will I stay at this one Front desk was nice at check in Boone there in am to get help with breakfast buffet
Stayed 1 night in Aug 2025