Hampton Inn & Suites St. Charles Old Town Area

2.5 star property

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Photo gallery for Hampton Inn & Suites St. Charles Old Town Area

Lobby
Reception
Free daily buffet breakfast
Indoor pool
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1410 SOUTH 5TH STREET, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    ‪7 min walk‬
  • Historic Main Street
    ‪12 min walk‬
  • Lewis & Clark Boathouse and Nature Center
    ‪12 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪12 min drive‬

Room options

Room, 2 Queen Beds, Refrigerator & Microwave

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet bar)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn & Suites St. Charles Old Town Area

St. Charles hotel walkable to Ameristar Casino St. Charles
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hampton Inn & Suites St. Charles Old Town Area offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hampton Inn & Suites St. Charles Old Town Area features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.

Hampton Inn & Suites St. Charles Old Town Area is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton INN ST Charles OLD Town Area
Hampton Inn Suites St. Charles Old Town Area MO
Hampton Inn & Suites St. Charles Old Town Area Hotel
Hampton Inn & Suites St. Charles Old Town Area St. Charles
Hampton Inn & Suites St. Charles Old Town Area Hotel St. Charles

Hampton Inn & Suites St. Charles Old Town Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 346 out of 489 reviews
Rating 8 - Good. 85 out of 489 reviews
Rating 6 - Okay. 28 out of 489 reviews
Rating 4 - Poor. 15 out of 489 reviews
Rating 2 - Terrible. 15 out of 489 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can always rely on a Hampton Inn. Our room was very spacious and had the amenities we needed. Check-in and check-out was seamless, and the staff was courteous and helpful.
Stayed 1 night in Nov 2024

8/10 Good

May, Mattoon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall my stay was lovely. The room was clean, and so was the lobby and breakfast area. hotel. What I did not like was the location . The entrance to the parking lot is a steep hill, with a blind spot at the bottom. It snowing and it did not look like they had put and sand or salt down . We did find another way out through the back ,cutting through a couple of other hotel parking lots and through a shopping center . We found that by luck. There are no signs .
Stayed 2 nights in Nov 2024

8/10 Good

Eric, Elkhorn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a nice and clean hotel. The rooms were very large and comfortable. The work desk area was great with plenty of pug ins and storage. The only downfall was noise from the floor above.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My favorite part of our stay was the very friendly, helpful and happy front desk staff. They were working the Thanksgiving holiday but made us feel so welcome! The breakfast was warm and had many options. The locations was perfectly located for all we wanted to see on our trip. Would absolutely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Historical area near the river and casino surrounding property in need of renovation
Stayed 1 night in Nov 2024

8/10 Good

Shadi

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Its not clean as i thought after reading the reviews and the room was not like on the picture, it look different.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Pornsuang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean and comfortable bed. Ps need to update a pillow please
Stayed 2 nights in Nov 2024

10/10 Excellent

Leigh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Thank you
Stayed 1 night in Nov 2024

8/10 Good

Kydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

robin ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the parking lot entrance. One way in one way out. Hard to see until you’re right on the entrance. Staff very accommodating needed to change rooms and staff was extremely helpful.
Stayed 6 nights in Nov 2024

4/10 Poor

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was nice but was not able to get any sleep due to a soccer team running around all night long.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST PLACE in St. Charles!!
Upon arriving at the hotel, the clerk was very friendly & accommodating and check-in was quick and smooth. When we got to our room, there was an issue with the a/c, so the clerk very quickly moved us to another room. When going into the 2nd room, it was 2 full size beds, rather than 1 king bed that we had reserved. The clerk quickly moved us to a 3rd room, and upgraded it to a King Suite for the trouble. The room was Very Nice & Comfortable, and was Perfect for our needs. The Continental Breakfast was Delicious Each Morning, and We Enjoyed the Endless Coffee Provided in the Hotel Lobby. We Will Definitely Be Staying Here Again When in St. Charles. Thank You So Much for Your Kindness & Generosity!
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Traveled with family
Liked: Property conditions & facilities
Friendly check in, many choices for breakfast, easy check out. The blinds were a great design, however if staying on the freeway side, you may want to have a white noise option.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

MYRA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Visit Old Town St. Charles
Call out to Jingles for great service. Breakfast was fine. Accommodation met expectations. We enjoyed a little explore of Old Town St. Charles.
Stayed 1 night in Oct 2024

6/10 Okay

Megan

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Not terrible but not great.
Overall, the experience wasn’t terrible. Upon check-in and check-out, the desk attendant wasn’t easily able to locate. The floors in the room, including in the bathroom, were visibly dirty. They looked as though they had just been swept and not mopped between stays. The shower had two shampoo bottles and no conditioner. Sound in between floors and rooms travels terribly. Every step that the people in the room above us took was easily heard in our room. The hotel didn’t seem overly crowded but we were placed in the room immediately by the elevator doors, the highest traffic area of the floor. The breakfast options were impressive.
Stayed 2 nights in Oct 2024

6/10 Okay

Brian

Stayed 1 night in Oct 2024

6/10 Okay

Steve

Liked: Staff & service, property conditions & facilities
Bathroom had very obvious mildew in the shower.
Stayed 1 night in Oct 2024

8/10 Good

David

Traveled with family
Limited access to Hotel location.
Stayed 2 nights in Oct 2024

8/10 Good

Johani

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 4 nights in Sep 2024