Hilton Pennywell St. Louis at the Arch

4.0 star property

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Photo gallery for Hilton Pennywell St. Louis at the Arch

Front of property
Lobby
Reception
55-inch flat-screen TV with cable channels, TV, pay movies
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
$126
includes taxes & fees
Jan 14 - Jan 15

Explore the area

View in a map
400 Olive St, St. Louis, MO, 63102
  • Place, Gateway Arch
    ‪5 min walk‬
  • Place, Busch Stadium
    ‪6 min walk‬
  • Place, Dome at America’s Center
    ‪8 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪18 min drive‬

Room options

Premier Corner Room, 2 queen Beds, City View, Non-smoking

8.6 out of 10
Excellent
(20 reviews)
  • 432 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in shower and hearing accessible)

8.4 out of 10
Very good
(9 reviews)
  • 303 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub (Hearing accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • 379 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed, Non Smoking

  • 742 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 346 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, High Floor, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

7.0 out of 10
Good
(4 reviews)
  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 King Beds

8.4 out of 10
Very good
(9 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 King Beds

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(82 reviews)
  • 238 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(38 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hilton Pennywell St. Louis at the Arch

4-star hotel in Downtown St. Louis
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Housekeeping is available on request.
Hilton Pennywell St. Louis at the Arch offers 195 accommodations with MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 5113 square feet (475 square meters) include conference space. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Hilton Pennywell St. Louis at the Arch is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pennydrop Bar + Kitchen - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per night)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 38 per night; includes in/out privileges)
  • Covered valet parking on site (USD 48 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pennydrop Bar + Kitchen

Things to do

  • Gym
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5,113 square feet of conference space
  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 16.95 per night (rates may vary)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Covered valet parking fee: USD 48 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Arch Hotel St. Louis Downtown
Hilton St. Louis Downtown
Hilton St. Louis Downtown Arch
St. Louis Downtown Hilton
Hilton St. Louis Downtown Arch Hotel
Hilton Arch Hotel
Hilton Arch

Hilton Pennywell St. Louis at the Arch Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1021 reviews
Rating 8 - Good. 211 out of 1021 reviews
Rating 6 - Okay. 79 out of 1021 reviews
Rating 4 - Poor. 45 out of 1021 reviews
Rating 2 - Terrible. 33 out of 1021 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Akima

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I stayed here October 4-5 my card was twice for the same room. And it immediately came up my phone as a alert, I spoke with the front desk clerk and she stated that wasn't the case until I show her my alert on the phone and spoke with Manager Ryan this morning I was charged 633.00 for room that shouldn't cost 318.00 explain?? Which resulted in my acct overdrafts with fee.
Stayed 1 night in Oct 2025

10/10 Excellent

Vaunette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean- staff friendly and helpful. Excellent location
Stayed 3 nights in Sep 2025

10/10 Excellent

Eleanor, Fall River

Stayed 4 nights in Oct 2025

10/10 Excellent

cassandra

Stayed 1 night in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for site seeing. Grabbed shared rides to the trolley and the river cruise, though they may have been walkable. Sadly, the Arch was closed. Hotel staff were friendly and welcoming. Shoutout to Anjas for working so many meals during my stay. He was a friendly constant during my stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jhon

Stayed 1 night in Sep 2025

10/10 Excellent

Toussaint

Stayed 1 night in Sep 2025

10/10 Excellent

Miguel

Stayed 1 night in Sep 2025

10/10 Excellent

Cassandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The minute you walk in to the Hilton Pennywell you are hit with Aromatherapy...the scent brings you a sense of peace and Serenity. The customer service of the staff is next level! The decor is impeccable, food is delicious, the beds are second to none and the showers take you straight to HEAVEN! It's location is near many attractions and restaurants that are walkable. THE HILTON PENNYWELL IS A 10 OUT OF 10!!!!!!!
Stayed 2 nights in Sep 2025

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad property
Stayed 2 nights in Sep 2025

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and Customer Service. The rooms were comfortable and spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Poul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/friendly staff
Stayed 3 nights in Sep 2025

4/10 Poor

Ju

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Ordered a drink in the bar after returning from a baseball game. Waited 1/2 hour to be told they didn't have the wine we ordered and then after waiting 40 minutes for a second order without receiving it, we went across the street to the Hyatt. Parking was very confusing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shameca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property to stay at!
Stayed 1 night in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with good amenities. Rooms are large and comfortable. I love the high ceilings!
Bank vault that is now a convenience shop
The Arch!
Old Courthouse
Stayed 2 nights in Sep 2025

10/10 Excellent

Krystine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Wilfredo

Stayed 1 night in Sep 2025

8/10 Good

Jayme

Stayed 3 nights in Sep 2025

10/10 Excellent

Donte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Kari L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Brittany

Disliked: Cleanliness, staff & service

Customer service and cleanliness needs work.

Room was very dusty and loud. Slamming doors and traffic outside on 4th street all night kept us awake. Walls and windows provided zero noice insulation. The service was not up to par. Bar was not appropriately staffed for a Saturday night and the bartender used explicit language expressing displeasure when a cocktail was ordered rather than a beer or wine. Very disrespectful and disappointing. Check in/out reception was quick but acted like they didn’t want to be bothered with questions for out of town suggestions.
Stayed 2 nights in Sep 2025

4/10 Poor

Kyrene

Traveled with group
Disliked: Cleanliness, staff & service, amenities
While I understand that the front desk staff is not at fault, I was disappointed to discover that the bed sheets in my room were in unacceptable condition. While I greatly appreciate the professionalism of the front desk staff in quickly moving us to another room, it was still a discouraging first impression. Earlier, when dining on-site, we found the kitchen was out of several requested items, including the blackening seasoning, a number of entrées, and even standard beverages such as soda and juice. As this is both my first time in this state and my first stay at this property, I had hoped for a more welcoming experience. As an Honors member, I expected a higher level of service and consistency than what has been provided thus far.
Stayed 3 nights in Sep 2025

10/10 Excellent

Breana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Came for the Chris brown concert was a very nice hotel close to venue. Staff were very nice and friendly no complaints.
Stayed 1 night in Sep 2025