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Holiday Inn Express Hotel and Suites St. Charles by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Hotel and Suites St. Charles by IHG

Free buffet breakfast
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning
$171
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3098 Elm Point Industrial Drive, St. Charles, MO, 63301
  • Lindenwood University
    ‪6 min drive‬
  • St Charles Convention Center
    ‪9 min drive‬
  • Ameristar Casino St. Charles
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,002 reviews
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About this property

Holiday Inn Express Hotel and Suites St. Charles by IHG

3-star St. Charles hotel with indoor pool
An indoor pool, a fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Hotel and Suites St. Charles by IHG offers 73 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel and Suites St. Charles by IHG features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. This St. Charles hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel and Suites St. Charles by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Sugarfire BBQ Restaurant - This restaurant specializes in barbecue.
Rookies Bar & Grill - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Restaurants on site

  • Rookies Bar & Grill
  • Sugarfire BBQ Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 9:00 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel St. Charles
Holiday Inn Express St. Charles
Holiday Inn Express Hotel Suites St. Charles
Inn Express St Charles
Holiday Inn Express Hotel Suites St. Charles
Holiday Inn Express Hotel Suites St. Charles by IHG
Holiday Inn Express Hotel Suites St. Charles an IHG Hotel
"Holiday Inn Express Hotel Suites St. Charles an IHG Hotel"
Holiday Inn Express Hotel and Suites St. Charles by IHG Hotel

Holiday Inn Express Hotel and Suites St. Charles by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 336 out of 709 reviews
Rating 8 - Good. 204 out of 709 reviews
Rating 6 - Okay. 77 out of 709 reviews
Rating 4 - Poor. 53 out of 709 reviews
Rating 2 - Terrible. 39 out of 709 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I spent a lot of time on hold
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Stephanie

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Okay, let me start by saying this was the worst hotel room I have ever been in. The room was right off the lobby, which was also where breakfast was served. There must have been some kind of youth sport event, as all the young men and I would imagine chaperones gathered in the lobby common area. I was told that quiet time was at 9pm, almost midnight and the noise, I could hear complete conversations, laughter and chairs being moved around, there were no carpets so it was so loud. Why, why and how could the host not hear the noise, pretty sad with the amount we paid for the room to not be able to get and quiet, we needed to get up and leave by 7am, oh, and breakfast wasn’t going to be served until 7am, so much for that! Never again!
Stayed 1 night in Apr 2025

2/10 Terrible

Stephanie

Stayed 2 nights in Jan 2025

4/10 Poor

Jesse

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is falling apart. It’s honestly shocking for a Holiday Inn Express. First they tried to charge for for a different traveler even though they had my ID — it was for several THOUSAND dollars. Then the room’s bathroom was a mess and the pool was not in good condition. The front staff was polite but did overall this was the worst experience I’ve had from my favorite hotel brand.
Stayed 1 night in Apr 2025

4/10 Poor

JoAnn

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Maureen

Stayed 2 nights in Mar 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Kimberley

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room seemed clean as we entered, however upon further inspection, there was a beer can left in the window sill, the ice bucket had dirty tissues in it and the sofa bed had hair and crumbs all over it. The pool seemed dirty, however it may have been just the lighting or something else. Other than that, the service was good and everything else went well.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Michele

Traveled with partner
Room was beautiful and very clean. Halls were noisy with other guest. Breakfast was made fresh. We will return.
Stayed 2 nights in Nov 2024

10/10 Excellent

LaVantheone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “Staff” was Awesome!!
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms.

The friendliest most accommodating staff. We continue to return because of them.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities
New, clean, quiet. Toilet needed repair, as it didn’t stop running when tank filled.
Stayed 3 nights in Dec 2024

6/10 Okay

Michelle

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Change in management?

I am worried this property is on the decline - attention to details. Faucet handle in bathroom came off - flange around door stop fell off - the pool needed maintenance (chlorine) and was cold - the breakfast was lukewarm at best and not as much variety as on previous stays. The printed TV guide laminated in the room - not correct - no Wi-fi on the TV so no access to stream - TV guide on the TV also not correct. You are left to just scroll and hope..Has this changed owners? It makes me wonder
Stayed 2 nights in Nov 2024

10/10 Excellent

James Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our three night stay at this hotel was wonderful. Highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

St Charles, MO Holiday Inn Express

Courteous Staff, Room was clean and spacious. Met our needs nicely Enjoyed the breakfast buffet
Stayed 1 night in Oct 2024