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Holiday Inn St. Louis - Downtown Conv Ctr by IHG

3.5 star property

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Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr by IHG

Exterior
Bar (on property)
Minibar, in-room safe, desk, laptop workspace
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • Dome at America’s Center
    ‪10 min walk‬
  • Busch Stadium
    ‪16 min walk‬
  • Gateway Arch
    ‪6 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1045)
The price is $183
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$214 total
includes taxes & fees
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About this property

Holiday Inn St. Louis - Downtown Conv Ctr by IHG

3.5-star hotel in Downtown St. Louis
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn St. Louis - Downtown Conv Ctr by IHG offers 293 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Holiday Inn St. Louis - Downtown Conv Ctr by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn St. Louis - Downtown Conv Ctr by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekends.
STL Sports Hall of Fame - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 337 out of 1004 reviews
Rating 8 - Good. 303 out of 1004 reviews
Rating 6 - Okay. 170 out of 1004 reviews
Rating 4 - Poor. 88 out of 1004 reviews
Rating 2 - Terrible. 106 out of 1004 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelby

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Eric

Stayed 1 night in Jan 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking situation was weird. Other than it was great
Stayed 1 night in Jan 2025

10/10 Excellent

Rochell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean comfortable and accommodating.
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Rochell

Traveled with family
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Interesting

The staff was friendly, but I would not recommend this hotel. We reserved a king size room and was given a single queen. The heater blew out only cold air. The toilet ran all day and night. The shower flooded the whole bathroom and entry way. We never could find the parking garage.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Job Holiday Inn

The experience was great cuddos to Willie his customer service was woenderful
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

MEPS Stay

If it were not for the Restaurant & Bar Staff and their AMAZING customer service, this place would not get negative stars. Place is in the middle of a large construction zone, you have to park 2 blocks away and WALK to the hotel. It's completely rundown and in need of a major overhaul. Rooms and equipment are hanging on by a thread. Front desk staff are just there for a paycheck, and it shows.
Stayed 1 night in Nov 2024

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Cassi

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
All I can say is ROACHES. I woke up every morning to roaches crawling around in the bathroom sink. There was also NO PARKING on site, and I had to walk 10 minutes (driving around for an hour in search of a lot on a Saturday night), in the freezing cold to park my car and pay $40 to a private lot far away.
Stayed 2 nights in Jan 2025

8/10 Good

zukhra

Stayed 2 nights in Jan 2025

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
They do not let you know that you have to pay for parking or your car will be broken into
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Kerry

Stayed 2 nights in Jan 2025

6/10 Okay

Hannah, Quincy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that works there was amazing and very nice. The parking is absolutely horrendous. There’s no on site parking and the parking lots they suggest is very small. We also ate at the restaurant that was out of a lot of of items but the burger was delicious. The room was dated but the pillows and bed were both pretty comfy. The breakfast they offer is a total joke and half of it it was out or cold. But the staff were definitely working hard and very nice.
Stayed 1 night in Jan 2025

4/10 Poor

Atlantis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Refrigerator didn’t work, they changed it out, shower didn’t work, called manager that morning, I checked out at 7am, and he said must have been user error. I pulled on the handle, turned it, I’ve only used thousands of shower handles over the years and never had a problem with it. They wouldn’t even give a discount to their guests that encounter a problem like I did. I was only in St.Louis for the night and was bothered I couldn’t shower before catching my return flight back to Florida
Stayed 1 night in Jan 2025

8/10 Good

Rockia

Stayed 1 night in Jan 2025

4/10 Poor

Shamarie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would NOT recommend this hotel to anyone. Bath tub was visible dirty, laminate countertop broken, door to room was broken, key card didn’t work.
Stayed 1 night in Jan 2025

10/10 Excellent

Rockia

Stayed 1 night in Jan 2025

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Laurance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

4/10 Poor

Alessandro, Brooklyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay there a second time. Property is run down and staff was average.
Stayed 1 night in Jan 2025