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Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers
Minibar, in-room safe, desk, laptop workspace
Exterior
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Parking available
  • Pool

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • America's Center Convention Complex
    ‪5 min walk‬
  • Dome at America’s Center
    ‪10 min walk‬
  • City Museum
    ‪12 min walk‬
  • St. Louis, MO (CPS-St. Louis Downtown)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn St. Louis-Downtown (At the Gateway Arch)

Pool
Breakfast included
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (1002)
The price is $105
per night
$123 total
includes taxes & fees
Jan 25 - Jan 26
Hampton Inn St. Louis-Downtown (At the Gateway Arch)

About this property

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5-star hotel in Downtown St. Louis
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offers 293 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
STL Sports Hall of Fame - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1003 reviews" "
Rating 8 - Good. 303 out of 1003 reviews" "
Rating 6 - Okay. 165 out of 1003 reviews" "
Rating 4 - Poor. 78 out of 1003 reviews" "
Rating 2 - Terrible. 93 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jay

Stayed 1 night in Sep 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the parking situation. There should be better parking for the guest to park parking is horrible
Stayed 4 nights in Oct 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheerful visit
Front desk service was excellent and some of the best I’ve had in a very long time. My only negative was the cold cold indoor pool but other then that I was very pleased. My daughter and I will be back for a few days in January.
Stayed 1 night in Oct 2024

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Felicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nasty hotel it stinks and everything sucks about it
Stayed 1 night in Oct 2024

10/10 Excellent

Daijonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was Very Nice, Quie, Comfy, Clean & Peaceful I Wish I Had Enough Time to Stay a Lil Bit Longer The Staff was Really Friendly as Well & Helpful✨🩵
Stayed 1 night in Oct 2024

8/10 Good

Ricky

Traveled with partner
Disliked: Amenities
Area was in a bad part of Downtown, staff not that friendly, Pool was dirty, lobby was dirty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk is as amazing! Once of the clerks even let us borrow her charging block because we had lost ours! Management had brownies and strawberries made for my friend and I for our birthdays!! Overall an amazing experience and would be glad to stay again at this hotel!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, updated, and staff were very friendly/helpful. Checkin was fast and the lady working the desk was very helpful. Checkout was just as smooth. Hotel does not have much parking. Lot right beside is currently under construction. Street parking is VERY limited.
Stayed 2 nights in Oct 2024

2/10 Terrible

Amanda

Stayed 1 night in Sep 2024

2/10 Terrible

Claudia, Allston

Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. Overnight staff was very nice. Construction around the hotel (more than a year) caused checking in and parking problems. Was told that even though i had a handicap tag, that i had to pay the hotel to park in the handicap spot. Had to get up at 230am to move car because I got a text saying parking time had run out. There was a man hiding in the bushes when we walked 1.5 blocks back to rhe hotel. We were not told at check in that the paid parking lot would be goid until 11am. We were also told by a random staff member that they had problems with the homeless in the area. Then while loading my car, I was told to move because someone else wanted to load their car.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Stayed 6 nights in Sep 2024

2/10 Terrible

shaquila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV had spots burned into it so it was annoying but not enough to go through the hassle of changing rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Randy

Traveled with group
Liked: Amenities
It was ok
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend
The site stated parking available. There was no parking on site. You had to go pay for parking in a city lot that was in a bad part of town. I observed guests removing the license plates from their cars so they wouldn’t get stolen. Check in process was not easy from getting to the front door to checking in. Only one person was behind the counter.After getting up to the room, there was only two sets of bath towels when I made a reservation for four people to be in the room. They advised they were having a shortage and were limiting the number of towels in the room. The carpet was filthy. It did not provide a safe and clean atmosphere. Will never stay there again. Ended up leaving and not staying at all. The pool water was also extremely cloudy that you couldn’t even see past the first step going into the water.
Stayed 1 night in Sep 2024

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities
Construction and not many walkable food choices
Stayed 1 night in Sep 2024

2/10 Terrible

Keren

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024