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Holiday Inn St. Louis - Downtown Conv Ctr by IHG

3.5 star property

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Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr by IHG

Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (USD 12 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • America's Center Convention Complex
    ‪5 min walk‬
  • Dome at America’s Center
    ‪9 min walk‬
  • Gateway Arch National Park
    ‪11 min walk‬
  • St. Louis, MO (CPS-St. Louis Downtown)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency St. Louis at The Arch

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (3585)
The price is $140
per night
$165 total
includes taxes & fees
Feb 25 - Feb 26
Hyatt Regency St. Louis at The Arch

About this property

Holiday Inn St. Louis - Downtown Conv Ctr by IHG

3.5-star hotel in Downtown St. Louis
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn St. Louis - Downtown Conv Ctr by IHG offers 293 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Holiday Inn St. Louis - Downtown Conv Ctr by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn St. Louis - Downtown Conv Ctr by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
STL Sports Hall of Fame - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 306 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 96 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge was absolutely lovely, let me know about different events happening in the area. The parking was a little crazy, but overall we will definitely stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Property conditions & facilities, room comfort
Bad
Stayed 1 night and the shower had no water pressure to even take a shower. Once in bed for the night during the quiet hours the room next door woke up with loud music and partying with drinking and recreational smoking. Took service desk about an hour and a half to resolve the situation.
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

8/10 Good

Krissona

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Beth

Traveled with group
Liked: Cleanliness, property conditions & facilities
This place was awesome.It was like a half mile or maybe eight blocks from the enterprise center where we're going to our concert
Stayed 1 night in Oct 2024

2/10 Terrible

Carlos

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Any gular motel would've been better than this hot
The sink wouldnt drain ,the toilet almost over flows every flush,the T.V had spots on it...stains all around the room,the A.C didnt work!
Stayed 1 night in Oct 2024

2/10 Terrible

Pang

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Elliot

Stayed 1 night in Oct 2024

10/10 Excellent

Tiana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! They had construction going on but it didn’t matter to me & my homegirl much. We came from Chicago for a concert! Great location near other restaurants and shops.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurance

Stayed 1 night in Oct 2024

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The indoor pool was amazing, breakfast service was great and rooms were super clean. However check in was at 3 and our room wasn’t ready until almost 7, I understand delays but they couldn’t give an ETA and when I asked if they could call me when the room was ready they never did I finally had to call back and ask what was the status and then they finally said it was ready. Lack of communication was very frustrating but other than that staff was super friendly and overall good location :)
Stayed 1 night in Oct 2024

8/10 Good

Marissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bartender was awesome. The towels in the room were dirty and the room was freezing with no way to change temp. It was difficult to get there but they did have construction around them.
Stayed 1 night in Oct 2024

8/10 Good

Stacey

Traveled with family and small children
Liked: Staff & service, amenities
The staff was all very nice! Our bathtub dripped allllll night, the stopper for the bathtub also did not work. The air unit also could not be adjusted. The pool was FREEZING, our kids couldn't enjoy it at all as they turned blue after being in it for about 10 minutes. The parking for this hotel is also not ideal. My husband did not feel safe walking the block to park at night downtown as there was glass shattered on the ground from noticeable break-ins. He stated that a woman alone should not stay there with the parking situation, which I guess you could use the Valet! Just not a very safe enviroment.
Stayed 1 night in Oct 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t think we will stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Kasen

Stayed 2 nights in Sep 2024

8/10 Good

Dakota

Stayed 1 night in Aug 2024

2/10 Terrible

Kelly

Traveled with family
Liked: Staff & service
Disliked: Amenities
This location has not responded to my request for full reimbursement. The HVAC disturbed my Mother and I each night of our stay. The recording will not load to the site however can be made available. The maintenance supposedly repaired the issue however the noise returned… a sonic boom every night. There was NO option to change rooms as we were told the location was Sold Out. I will be leaving the IGH brand. Unacceptable stay

4/10 Poor

Rebecca

Stayed 1 night in Sep 2024

10/10 Excellent

Dee Dee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great ,polite and welcoming
Stayed 1 night in Oct 2024

10/10 Excellent

Lawrence, Blue Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing

4/10 Poor

Richard R.

Liked: Cleanliness, staff & service
Staff, for the most part, the staff was welcoming, friendly, and professional. Restaurant was terribly limited in food choices at breakfast and dinner - no luinch service. Lounge and food services closed prior to published times and both closed too early in the evening.
Stayed 4 nights in Oct 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms. Faucet leak. Noisy AC. Unsafe parking lot. People trying to break in the room while we were sleeping. Help desk not available for help. No internet or wifi. Terrible to say the least.
Stayed 2 nights in Oct 2024