Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers
Minibar, in-room safe, desk, laptop workspace
Point of interest
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • America's Center Convention Complex
    5 min walk
  • Dome at America’s Center
    10 min walk
  • City Museum
    12 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    12 min drive

Room options

Standard Room, 1 King Bed

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 410 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5-star hotel in Downtown St. Louis
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offers 293 accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
STL Sports Hall of Fame - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered self parking on site (USD 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Uncovered self parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 360 out of 1012 reviews" "
Rating 8 - Good. 312 out of 1012 reviews" "
Rating 6 - Okay. 171 out of 1012 reviews" "
Rating 4 - Poor. 76 out of 1012 reviews" "
Rating 2 - Terrible. 93 out of 1012 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hannah N

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Left at 3am because my room was so hot
Stayed 1 night in Aug 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed ever!!!
Stayed 1 night in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
I know the staff couldn't help it, but the parking situation was a nightmare, it was either free street parking (due to construction, and good luck finding it) or the extreme of $40 a day for unsecure open area parking! Then there was also additional fees if you wanted breakfast. On the good side, the staff was great! Very knowledgeable and accommodating.
Stayed 5 nights in Aug 2024

4/10 Poor

Cathi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tub and sink were falling apart. Limited linen one wash cloth. One plug in around the whole room.
Stayed 1 night in Aug 2024

4/10 Poor

Guillermo

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Very rude front desk staff. Parking is a far block away from hotel and hours for parking are much different than your check out time. My room didnt even have toilet paper. The tub wouldnt stop dripping thought the night. The breakfast hall was understaffed and food had to be refilled for a good long wait. Overall I would not return and stay somewhere else for the money.
Stayed 1 night in Aug 2024

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good prices, staff are nice
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
We have stayed at the location several times. This visit was the eye opener of never again. We had great experiences in the past. This last visit was not up to par. The place we stayed at in previous years was clean, friendly and inviting. This visit was dirty everything seemed to be falling apart. The service was a 0 rating. Front desk personell were friendly but not much help. Asked 4x for extra towels as we were staying 2 nights and had 1 towel in the bathroom and a hand towel. Eventually just went to the pool to get extra towels as we needed to get ready to head to the stadium. The whole place smelled of marijuana, clearly the rules are in plaxe are not enforced. Do what you want but dont smell up the whole place where children are present. Just not as clean as it use to be. Outlets didnt work in the room shower was almost impossible to pull out handle to start.
Stayed 2 nights in Aug 2024

4/10 Poor

Caryn

Traveled with partner
The toilet ran loudly the show was pulled out and very hard to get a decent temperature. Would not suggest to anyone the area was very shady unsafe and no parking. Very disappointing. When requested help at the front desk they instructed me to call my 3rd party i reserved property from. I was there for unpleasant reasons and gave up on solutions to the horrible bathroom issues.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lots of cosmetic damage throughout the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Construction in the area
Stayed 3 nights in Aug 2024

6/10 Okay

Abigail

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service
Very close to the Dome.
Stayed 1 night in Aug 2024

6/10 Okay

Candy

Traveled with family
Liked: Staff & service
We had so many small issues with our room, that we cannot just ignore them. Toilet handle broken, telephone broken, bath tap very difficult to turn on, no hair dryer, cupboard door almost falling off, stained bedding, only 5 tissues in the box.. the saving grace is that the staff were truly amazing, and the location is fantastic. Perhaps we were just unlucky with our room, but overall it could use a little TLC.
Stayed 2 nights in Aug 2024

8/10 Good

luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Keith

Stayed 1 night in Aug 2024

8/10 Good

Muriel

Traveled with partner
Devon and Cierra were amazing! I had issues at first with the hotel. They quickly fixed it!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Sherri

Traveled with family
Disliked: Staff & service
Okay stay
Construction around the building limited parking so if you weren’t lucky enough to snag one of the few free spots you had to pay to park. Elevators took forever and there was three of them!! Cleaning staff was super friendly in the hall! Pool was super cold and a lot of things floating around inside. Would stay again but not until the parking is under control!
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very good and helpful. Parking is an issue however.,
Stayed 2 nights in Jul 2024

10/10 Excellent

Taryn

Stayed 2 nights in Jul 2024

10/10 Excellent

Marsden

Stayed 4 nights in Jul 2024

10/10 Excellent

Dawn

Liked: Amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

6/10 Okay

Carlos, Newport Beach

Traveled with group
Liked: Staff & service, amenities
Staff was very welcoming and courteous. Check-in was quick and took less than 5 minutes. Only issue was my TV did not turn on.
Stayed 2 nights in Jul 2024