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HoteLumiere at the Arch

4.0 star property

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Photo gallery for HoteLumiere at the Arch

Casino
Aerial view
Casino
Lobby sitting area
Casino

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
999 N. 2nd St., St. Louis, MO, 63102
  • Horseshoe St. Louis Casino
    ‪1 min walk‬
  • Gateway Arch National Park
    ‪6 min walk‬
  • Dome at America’s Center
    ‪7 min walk‬
  • St. Louis, MO (CPS-St. Louis Downtown)
    ‪12 min drive‬

Room options

View all photos for HoteLumiere Superior Suite, 1 King Bed (Corner)

1 bedroom, pillowtop beds, in-room safe, desk

HoteLumiere Superior Suite, 1 King Bed (Corner)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lumière River View, 2 Queen beds, Non-Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Lumière River View, 2 Queen beds, Non-Smoking

  • 460 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lumière Arch View, King, Non-Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Lumière Arch View, King, Non-Smoking

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for HoteLumiere Deluxe, 2 Queen Non-Smoking

1 bedroom, pillowtop beds, in-room safe, desk

HoteLumiere Deluxe, 2 Queen Non-Smoking

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for HoteLumiere Premium, King Non-Smoking

1 bedroom, pillowtop beds, in-room safe, desk

HoteLumiere Premium, King Non-Smoking

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for HoteLumiere Premium, 2 Queen Non-Smoking

1 bedroom, pillowtop beds, in-room safe, desk

HoteLumiere Premium, 2 Queen Non-Smoking

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for HoteLumiere Deluxe, King Non-Smoking

1 bedroom, pillowtop beds, in-room safe, desk

HoteLumiere Deluxe, King Non-Smoking

  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency St. Louis at The Arch

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (3587)
The price is $109
per night
$129 total
includes taxes & fees
Mar 9 - Mar 10
Hyatt Regency St. Louis at The Arch

About this property

HoteLumiere at the Arch

4-star hotel in Downtown St. Louis
This hotel features 3 restaurants, a casino, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
HoteLumiere at the Arch offers 294 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a casino, a vending machine, and gift shops/newsstands.

HoteLumiere at the Arch has designated areas for smoking.

HoteLumiere at the Arch has 3 restaurants serving lunch and dinner.
Morton's Steakhouse - Onsite steakhouse. Open daily.
Riverfront Grill - This restaurant specializes in American cuisine. Open daily.
The Slice Pizzeria - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Morton's Steakhouse
  • Riverfront Grill
  • The Slice Pizzeria

Things to do

  • 1,000 slot machines
  • 33 gaming tables
  • Casino (70,000 square feet of space)
  • Shopping

Family friendly

  • Living room
  • Mini-fridge
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not accept prepaid credit, debit, or gift cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 23.37 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property

Property is also known as

HoteLumiere Suites
HoteLumiere Suites Casino
HoteLumiere Suites Casino Hotel
HoteLumiere Suites Casino Hotel St. Louis
HoteLumiere Suites Casino St. Louis
HoteLumiere Arch Hotel St. Louis
HoteLumiere Arch Hotel
HoteLumiere Arch St. Louis
HoteLumiere at the Arch Hotel
HoteLumiere at the Arch St. Louis
HoteLumiere at the Arch Hotel St. Louis
HoteLumiere Suites Casino
Lumiere Place Casino Hotel
HoteLumiere at the Arch Hotel
HoteLumiere at the Arch St. Louis
HoteLumiere at the Arch Hotel St. Louis

HoteLumiere at the Arch Reviews

Reviews

6.8
Rating 10 - Excellent. 271 out of 1004 reviews
Rating 8 - Good. 218 out of 1004 reviews
Rating 6 - Okay. 207 out of 1004 reviews
Rating 4 - Poor. 171 out of 1004 reviews
Rating 2 - Terrible. 137 out of 1004 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly, but had some inconveniences.
The lobby and employees were wonderful. Just wish there was a microwave and there was a very weird smell in the hallways and walkway to the casino
Stayed 2 nights in Nov 2024

6/10 Okay

Nakhia

Stayed 2 nights in Nov 2024

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Front Desk personal were absolutely unfriendly. No accommodations were made when my room was not in good condition and the TV would not work. One clerk ever told me that if I left my card would be charged in any case. And my knowledge was that the property had the property had available rooms. I will never go back.
Stayed 1 night in Nov 2024

4/10 Poor

Travis

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Half of elevators are out of service. Booked room as casino visit. Long walk across skyway to backside of casino, then down two story's of steps to a methan sewer gas smell corridor around casino. Didn't get back to room untill late. Got up in morning going to shower and found not one towel or washcloth in the room.
Stayed 1 night in Nov 2024

8/10 Good

Rodney

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tamika

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
My key card kept deactivating…. This was a very big inconvenience! Also it was a very loud odor in the hallway of the hotel walking to the casino!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kip

Stayed 1 night in Oct 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Had better stays.
The front desk lady complained a lot about everything. There was such a huge dip in the middle of the mattress you had to hold onto the side of the bed to say on your side.
Stayed 1 night in Oct 2024

4/10 Poor

Steve

Traveled with family
Liked: Room comfort
Disliked: Staff & service
One person at front desk 25-30 people in line , no restaurant, no bar , no breakfast, shower unit was soft almost fell getting in , was not ready for the spongey floor , tub unit not installed properly
Stayed 1 night in Oct 2024

2/10 Terrible

Maggie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slumming it
Elevators still broken since last year… no ice machine on the 3rd floor… smoke coming in through vetalation in a non smoking room…. Mold in the bath tub and previous persons personal stuff still in the room like a tooth brush … wifi didn’t work
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Not for us
Older hotel. There was mold along the tub. Some of the employees were very friendly, while others were not. The doors to the room had windows that faced the hallway, there were curtains to pull across the windows, but this did not provide much privacy, as you could still see into the rooms as you walked by. This is not an area that i would stay in again.
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Liked: Staff & service
It’s was relaxing the rooms need to be dusted and wiped down cause there was hair on the table and toilet seat which I cleaned myself with my wipes the beds had flat sheets to make instead of a fitted which made be uncomfortable cause it keep coming off no blanket had to go get it.
Stayed 1 night in Oct 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service, room comfort
Front desk not helpful upon checkin Room keys did not work as well as elevator Got 2nd set of keys did not work. Said we would have to wait for maitenance rather than put us in another available room which was finally done upon my suggestion
Stayed 1 night in Oct 2024

2/10 Terrible

James

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Old and smelly
Stayed 1 night in Oct 2024

4/10 Poor

Meagan

Traveled with family
Disliked: Property conditions & facilities, room comfort
The room realed of smoke and ac didn't work and bed was very uncomfortable
Stayed 1 night in Oct 2024

8/10 Good

Amy

Stayed 1 night in Oct 2024

2/10 Terrible

Ali

Stayed 1 night in Oct 2024

4/10 Poor

George, Poplar Bluff

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Juan, Seattle

Disliked: Staff & service
Location was ok. Not many places to have breakfast. Staff wasn’t very friendly. I even heard them making a nasty comment about a paying guest. No WiFi. Attitude. Only friendly staff was Don always very respectful and a smile on his face.
Stayed 3 nights in Sep 2024

8/10 Good

Carl

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Katelyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross!
This hotel has really went downhill. The rooms were dirty and it gave off a creepy vibe. Elevators were broken and it was just dark and dusty. Will not stay here ever again.
Stayed 1 night in Sep 2024

4/10 Poor

Rachel

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property itself was nice, clean and great area, staff was super nice but the rooms where dirty and not fresh.
Stayed 1 night in Sep 2024

6/10 Okay

James

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Derrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024