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Red Roof Inn St Louis - Westport/ Maryland Heights

2.0 star property

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Photo gallery for Red Roof Inn St Louis - Westport/ Maryland Heights

Exterior
Lobby
Superior Room, 1 King Bed (Smoke Free) | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets
Lobby
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
11837 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    ‪9 min walk‬
  • Hollywood Casino Amphitheatre
    ‪9 min drive‬
  • Hollywood Casino
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Double Beds (Smoke Free)

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Smoke Free)

Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Queen Bed (Smoke Free)

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed (Smoke Free)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 2 Double Beds (Smoke Free)

  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed (Smoke Free)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Red Roof Inn St Louis - Westport/ Maryland Heights

Maryland Heights hotel close to Westport Plaza
Coffee/tea in a common area, a business center, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, ATM/banking services, and a banquet hall are onsite.
Red Roof Inn St Louis - Westport/ Maryland Heights offers 158 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with premium cable channels.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Wireless Internet access is complimentary. A business center is on site. This Maryland Heights hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Red Roof Inn St Louis - Westport/ Maryland Heights has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn St Louis Westport
Red Roof Inn St Motel Westport Louis
Red Roof Inn St Louis Westport Motel Maryland Heights
Red Roof Inn St Louis Westport Motel
Red Roof Inn St Louis Westport Maryland Heights
Red Roof Inn St Louis Westport
Red Roof Inn St Louis - Westport/ Maryland Heights Hotel

Red Roof Inn St Louis - Westport/ Maryland Heights Reviews

Reviews

5.4
Rating 10 - Excellent. 118 out of 1005 reviews
Rating 8 - Good. 181 out of 1005 reviews
Rating 6 - Okay. 220 out of 1005 reviews
Rating 4 - Poor. 169 out of 1005 reviews
Rating 2 - Terrible. 317 out of 1005 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Chauncey

Stayed 1 night in Apr 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Michelle

Stayed 1 night in Apr 2025

2/10 Terrible

Daryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where do I start?! The 1st room they gave us was so nasty it smelled like mildew and cigars not to mention the first night I got bite by either bed bugs or a spider on my legs , neck and arm. Even after I cleaned the room and mop, sweep it you could still smell whatever was lingering around in there. After I complained they gave me another room that wasn’t that much better the bed linens were dirty with stains on it , the tub had mildew in it and the shower curtain was dirty. The second night I stayed there I left my dog in the room while I went and made an errand I came back to my dog not in my room only to find her running from beside the building which means someone entered my room to do I don’t know what and let my dog run out and I don’t know how long she had been outside bc I had been gone for at least 5 hours. When I went to the front desk and complained the ppl acted like they didn’t know what was going on or why someone was in my room nothing was cleaned so it wasn’t for housekeeping. If I could give this place -0 stars I would I’d rather sleep in my truck in the cold than stay here ever again. The whole time I was there I was itching. The pictures on the internet are deceiving it looks nothing like they portray it to be. Do yourself a favor and spend your money somewhere else!!
Stayed 7 nights in Apr 2025

6/10 Okay

Noel

Stayed 1 night in Apr 2025

2/10 Terrible

Kristopher

Stayed 3 nights in Apr 2025

6/10 Okay

Kristopher

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

jereny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was truly Amazing
Stayed 2 nights in Mar 2025

2/10 Terrible

brittany

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have a microwave didn’t have a mini fridge didn’t have a remote shower didn’t work had to call front desk to come fix the shower and bring a remote . Windows was so nasty you could barely see out of them . I do not recommend staying here at all. Worst experience ever and we had our kid with us !!
Stayed 1 night in Mar 2025

8/10 Good

Ashleigh

Liked: Room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Michael

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was a plate of moldy food left in the microwave and the room smelled like wet dog.
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Clint

Stayed 1 night in Mar 2025

4/10 Poor

Brent

Disliked: Cleanliness, property conditions & facilities
This is my second stay at this property and both rooms stunk like wet dog.
Stayed 5 nights in Mar 2025

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

No bath tub, no window opening

They didn't have one of the basic things: a plug for a bathtub that needed one. When I asked at the front desk, she seemed puzzled by the very idea. I suppose most people do it as a shower, but having a tub bath is a major thing I want from a hotel. I had to jerry-rig a plastic bag. So if you want to come here and take a tub bath, be sure to bring a plug with you. The windows don't open. Again, to me, when it's pretty weather, having proper ventilation is needed for both comfort and health. I wish hotels.com would give forewarning about those places where the windows don't open. It's a deal-breaker for me. At those times of year when the weather allows for it, I'd want to go only to those places (still in the majority) that do allow for open windows. The room smelled badly enough that I wondered if I had been put in a smoking room.
Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in didnt recieve the internet password as well as the toilet leaking out the bottom and all they did was give us towels to soak up the water and it consiantly smelled like week and never got refunded my deposit
Stayed 2 nights in Mar 2025

2/10 Terrible

Zusan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t even explain cops all nite people doing drugs and screaming all nite room very very nasty beds not even clean . Sheets in room with body fluids very bad area also
Stayed 1 night in Feb 2025

2/10 Terrible

Johanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy, dangerous, and no heat

Toilets had fecal matter on them, the bed and pillows were covered in brown stains, and the door barely locked. There's homeless people everywhere, who leave their liquor bottles strewed all over the hotel property. What was most unacceptable was the fact that the heater was broken. It was one degree at 4:00AM and I was bundled in a jacket, gloves, and socks just so I didn't become hypothermic.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean beds, quick check in, will come back again in the future
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asking, demanding a full refund. Horrible experien

Smelled of smoke, burnt comforter & sheets, neighbors separated by adjoining flimsy door, loud & up all night, I simply didn’t sleep, & then, to top it off, decided to leave early & NO hot water. I had a meeting this morning and could not shower. I booked another room on my own, & begged for an early check in to shower. Unreal. Horrible experience. And I’d like to look into a refund.
Stayed 1 night in Jan 2025

6/10 Okay

Lakisha

Stayed 1 night in Dec 2024

2/10 Terrible

Tempest

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Urgent

I stayed the one morning out of the two day reservation. I wasn't comfortable at all and i have yet to receive my refund as stated by the hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nichele

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Nov 2024