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Home2 Suites by Hilton St. Charles St.Louis

3.0 star property

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1 bedroom, in-room safe, desk, laptop workspace
-32-inch LCD TV with digital channels, TV
Exterior
Gym
Concierge desk

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Hot Tub
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

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32 Research Park Circle, St. Charles, MO, 63304
  • Place, Missouri Bluffs Golf Course
    ‪3 min walk‬
  • Place, St. Louis Premium Outlets
    ‪4 min drive‬
  • Place, Chesterfield Sports Fusion
    ‪7 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪27 min drive‬

Room options

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
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About this property

Home2 Suites by Hilton St. Charles St.Louis

3-star St. Charles hotel steps from Missouri Bluffs Golf Course
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour business center, a conference center, and a hot tub are onsite.
Home2 Suites by Hilton St. Charles St.Louis offers 100 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool and an indoor pool, Home2 Suites by Hilton St. Charles St.Louis provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1302 square feet (121 square meters) include a conference center. This business-friendly hotel also offers a terrace, concierge services, and complimentary newspapers in the lobby. A complimentary area shuttle within 5 miles is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Home2 Suites by Hilton St. Charles St.Louis is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (1,302 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • -32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Wingate St. Charles MO
Wingate Wyndham MO Hotel St. Charles
Wingate Wyndham St. Charles MO
Wingate Wyndham St. Charles MO Hotel
Wingate Wyndham St Charles MO
St. Charles Inn
Wingate by Wyndham St. Charles MO
Best Western Plus St Louis West Chesterfield
Best Western Plus St. Louis West Chesterfield
Research Park Inn St. Louis West – Chesterfield
Research Park Inn St Louis West – Chesterfield Hotel
Research Park Inn St Louis West – Chesterfield St. Charles
Research Park Inn St Louis West – Chesterfield Hotel St. Charles

Home2 Suites by Hilton St. Charles St.Louis Reviews

Reviews

5.8
Rating 10 - Excellent. 201 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 193 out of 1000 reviews
Rating 2 - Terrible. 260 out of 1000 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Caleb

Traveled with group
Disliked: Cleanliness
The hotel was under a major renovation as of Oct 2023. The rooms were dated, which is okay. The cleanliness of the room was acceptable. There wasn't much offered for the complimentary breakfast. I am sure this place will be a nice place to stay when finished. This hotel is a bargain compared to the surrounding area hotels.

2/10 Terrible

Charles

Stayed 1 night in Nov 2023

6/10 Okay

Lynn

Disliked: Cleanliness, amenities, property conditions & facilities
Property is being renovated which severely restricted services (pool and hot tub not open and breakfast was cold cereal with prepackaged pastry) and created a lot of construction mess.
Stayed 1 night in Nov 2023

4/10 Poor

Rodolfo

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in remodeling, the common areas are in rough shape.
Stayed 1 night in Nov 2023

2/10 Terrible

Jonathan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So my girlfriend and I booked the research park west in king size bedroom for metallica weekend. One of the reasons why I booked this hotel is that I wanted to be able to go swimming and use a hot tub. Once I got there, the hot tub was out of commission the laundry room was closed and the workout room was out of commission and closed. We stayed there one night in room 113. There were multiple problems in the room. The bed was broken and the room had multiple stains on the carpet and on all the furniture with multiple. cuts in the fabric. We got moved to a different room room 407. This room was a little bit better. The bed was wasn’t broken and but there were multiple stains on the furniture and on the curtains, and the air conditioner with the grate was broken. The only reason why we stayed there as long as we did is we had already paid for it and there was nowhere else available. So on the second to last night we come home really late take a shower and my girlfriend lays in the bed and 20 minutes later she has bedbug bites on her arm back and stomach and chest. We went to the front desk to complain. They were just apologetic, but they prorated a refund and I felt that that was not good enough. We went home washed everything we brought with us twice and super hot water. Call the manager earlier today and could not understand a word he said because his accent was so thick. and he says he was going to call his manager and have them call me. I’m still waiting to hear them.

2/10 Terrible

Destiny

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Roaches and robbery..absolutely horrible the health department needs to shut this place down, there is no pool or gym but within 5 minutes of us getting in our room there was 25 roaches
Stayed 2 nights in Nov 2023

8/10 Good

Jessica

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Do not stay here

I wish I would have read the reviews about this place like I normally would. We only stayed here for one night and it was very disappointing. The entire place was under renovations, our room had stains all over the furniture and carpet. The bedsheets and all the towels also had some kind of stain. The shower had pink mold and the toilet barely flushed. Online had advertised that they had a hot tub. We went to check the pool area out and not only did they NOT have a hot tub, both of their small pools were GREEN with MOLD on the bottom! The entire place was filthy and nobody is trying to keep up with it.
Stayed 1 night in Oct 2023

2/10 Terrible

Melissa

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool had bottle caps all in it and around it. Hot tub didn’t work. Hotel was under construction.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick check-ins

Business trip perfect location! minutes away from all kinds of places!
Stayed 2 nights in Oct 2023

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous park to walk in but the place is under construction and still selling bad rooms.
Stayed 2 nights in Aug 2023

2/10 Terrible

Lonnie

Disliked: Property conditions & facilities
This property was being tore apart for remodeling and closing down we did not stay there
Stayed 1 night in Oct 2023

4/10 Poor

Roger

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with poor access from highway
Stayed 1 night in Oct 2023

4/10 Poor

Izabella

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floors were all stained, the building itself was a mess, towels were stained. Staff was friendly tho and we slept good, but definitely not very clean
Stayed 1 night in Oct 2023

2/10 Terrible

JEREMY

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL EVER

This was by far the WORST hotel i have ever stayed in. Without going into the whole agonizing story that me and my wife went through, I'll just stick to the basics. It was nothing like the pictures for starters, they are under a major renovation, the ENTIRE hotel is just absolutely disgusting, the floors are filthy, the black mold was horrible, there was chewed up gum on the sheets we were supposed to sleep on, the bathroom was nastier than any hotel bathroom i have ever been in to the point we couldnt even use the shower, even the hall ways were disgusting. And to top it all off, when we came back to our room that evening after being out all night, the fire sprinkler was pouring water out of it and had a decent puddle right in the middle of the room, which looked to be an on going issue because there were stains on the floor where it had been leaking previously and the ceiling had been cut open and patched recently. Then there is the customer service issue, dont expect anything out of them, they cant understand what you say and you wont be able to understand what they say. Nothing but foreigners that cant hardly speak english. Not once did they apologize for anything that happened or even offer a discount for such a horrible experience. So after all that, pretty much what Im saying is spend the extra money and stay somewhere decent because i promise you will not be happy.
Black mold
Chewed up gum that had been there for awhile in the sheets.
Stayed 1 night in Oct 2023

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Stay Here!!

Fridge didnt work, missing light bulbs ... torn furniture.. grose floors.. curtains torn partially down but Worst of all BED BUGS!! I woke up at 4am with a huge one on me .. full of my blood, .. we pulled back the mattress and just nasty nests of them. I am disgusted.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2023

10/10 Excellent

Nikkia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Joanne

Traveled with family
Liked: Room comfort

Renovation

The hotel was under extreme renovation. There must have been a good hotel there at one time. There was a bug in the pool. The carpet was stained. Im sure once theyre finished with the renovation it will be a lot better. We asked for fresh towels and they forgot. The staff was friendly.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
if you had decent coffee, sure would've been nice!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great Stays

Great hotel, quiet location nice people!
Stayed 1 night in Oct 2023

2/10 Terrible

Kay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is major construction being done at the property. We arrived shortly after midnight and was immediately greeted by the front desk manager. Younger gentleman, very polite. Quick and easy check in process. However, when I opened the door to my room and turned on the lights, no less than a dozen roaches scattered. There were larger full-size roaches as well as baby ones, so this appeared to be an ongoing issue and not just a one-off. They were in the tub, in the toilet, on the sink/counter and on the wall. Understandably, I did not go into the room any further. We returned to the front desk immediately and stated we could not stay due to the roach infestation. The gentleman apologized and said that I would receive my refund from Expedia. This did not happen automatically, but after speaking with Expedia who then contacted the hotel, the refund is in process. Hopefully once all of the construction is completed, exterminators will be brought in to clean up this issue.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

DON’T! HORRIBLE! DISGUSTING!

We stayed here in June and it was ok, but this time is was disgusting! We switched rooms because even the sheets and sink were dirty! In the new room there was dust everywhere- see photos of the headboard on bed and the tv! The shower curtain was falling out of the wall, nothing had been vacuumed or mopped. We would have moved hotels but we were busy with wedding festivities and couldn’t spare the time. The owners or managers could barely understand or speak English. They never came in to clean the room when we showed them pictures and asked for it to be cleaned. We have stayed in a lot of budget friendly hotels and have never seen anything so disgusting!
Stayed 3 nights in Oct 2023

2/10 Terrible

Joyan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They only have 3 employees. Extensive remodeling. It doesnt look like anything is being done. Bedbugs, other bugs in the room. Plaster peeling off walls in the pool area. It needs to be clean. We should have realized something wrong when we arrived at 7pm only 3 cars in the lot. Breakfast was ok.
Stayed 1 night in Oct 2023