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MainStay Suites St. Louis - Galleria

2.5 star property

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Photo gallery for MainStay Suites St. Louis - Galleria

Full-size fridge, microwave, oven, stovetop
Outdoor pool
Exterior
Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
8011 Galleria Parkway, Richmond Heights, MO, 63117
  • Saint Louis Galleria Mall
    ‪6 min walk‬
  • St. Louis Zoo
    ‪5 min drive‬
  • Washington University in St. Louis
    ‪5 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 Queen Bed, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Exterior

Clayton Plaza Hotel & Extended Stay

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (2928)
$116 nightly
The price is $116 total
includes taxes & fees
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About this property

MainStay Suites St. Louis - Galleria

Richmond Heights hotel walkable to Saint Louis Galleria Mall
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities. Weekly housekeeping is available.
MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature video-game consoles and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites St. Louis - Galleria features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site.

MainStay Suites St. Louis - Galleria is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 19 buildings
  • 2 floors
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MainStay Suites St. Louis - Galleria Hotel
Residence Inn by Marriott St. Louis Galleria
MainStay Suites St. Louis - Galleria Richmond Heights
MainStay Suites St. Louis - Galleria Hotel Richmond Heights

MainStay Suites St. Louis - Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 294 out of 737 reviews
Rating 8 - Good. 196 out of 737 reviews
Rating 6 - Okay. 107 out of 737 reviews
Rating 4 - Poor. 64 out of 737 reviews
Rating 2 - Terrible. 76 out of 737 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Alvin

Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, quiet at night, like having kitchen, clean room. However there were several things needing improvement. Power outlets were all loose, light bulbs missing in room, no paper towels provided in kitchen, cleaning solutions were so strong on floors it was hard to air out, too much detergent in sheets...not good for allergies. Smoking allowed on property..it was yuck to step outside into a pile of cigarette butts from another guest.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 2 nights in Feb 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service
Horrible check in experience
Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, quiet, but many negatives. Lights missing or dim in room and too dim in bathroom to see well. No coffee maker in room. Smoking is not banned on property..had to wake up and leave and step over cigarette butts from other guest. Power outlets all loose in room…we’d plug things in and they fell out. Way too strong cleaner used in bathroom and sheets smelled awful from some strong detergent. Phone to call front desk was broke. Will not stay here again.

2/10 Terrible

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, room comfort
When we arrived check in was pretty simple, however the clerk neglected to mention our room was on the back side of the building. We figured it out after a few below feezing moments. Once in our room the tv in the living room and bedroom did not work, neither did the phones. We called the front desk from our cell and were told their was nothing they could do, no other rooms were available. Normally this wouldnt be huge except we have spent days at the hospital with my brother and just wanted to relax. The room appeared clean but we did find a former occupants work ID and lanyard which made us question how clean the room really was.
Stayed 1 night in Feb 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well done.

Excellent value. Felt very secure. Our furnace fan rattled. Great place for pups.
Stayed 2 nights in Feb 2025

6/10 Okay

Latasha

Disliked: Cleanliness, property conditions & facilities
I enjoy my stay. The only thing I would recommend is newer tvs and upgraded bathroom. All the rack where either leaning forward or about to fall apart
Stayed 2 nights in Feb 2025

8/10 Good

Wendy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Never got to stay office closed at 10:00 was not aware of that was told when I called it was 11:00 got there at 10:07 there was nobody there in the doors were locked so didn't I get to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We enjoyed this location and everything about our stay. The front desk lady is the best. You can tell she actually enjoys her job and is willing to help answer questions amd help in every way. She even helped me figure out a jogging area!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dinesh

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Petty People Don't Deserve Future Business

I reserved a king bed room and was put in a queen size room. We checked in late since we had to travel after work on a week night and the front desk closes at 10 pm so I couldn't go speak to anyone once I noticed the issue and we were only staying one night. Further, it was in the single digits outside, my wife is an Oncology patient at BJC and we were put in the absolute furthest unit from any parking spaces on their property. If the hotel was full, it would have been understandable, but there were less than ten vehicles in the entire lot that night. The fact that it's the wrong room and as far away as possible feels less like a mistake and more like an intentionally petty act by someone who didn't want to have to work so late even though they were still open and on the clock. We will never stay here again and will encourage everyone we know to find other lodging accommodations.
Stayed 1 night in Jan 2025

8/10 Good

Tionne

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the cleanliness and hospitality you gave me during my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharnae

Stayed 1 night in Jan 2025

10/10 Excellent

Sharnae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! Room was very nice and clean, relaxed both nights of my stay. Staff accommodated me real fast when I needed help. 10/10 stay.
Stayed 1 night in Jan 2025

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Chimere

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front lobby door was locked and nobody was at the reception desk when we arrived at 5:30 pm. There was another couple waiting and ringing the bell to get in. The front desk clerk finally let us in after we waited a good 5-10 minutes in the vestibule. He didn’t apologize for making us wait and the smell of marijuana was in the air. I won’t stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Stayed 1 night in Dec 2024

10/10 Excellent

Carol, WILLOW SPRINGS

Traveled with family and small children, Business traveler
Nice people in office
Stayed 1 night in Oct 2024

6/10 Okay

Roxann

Liked the kitchen , bed was comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Clean quiet and felt like a home. After a month traveling with my son this was a breath of fresh air. I only put staff and service low because the check in guy wasnon a call in his ear the entire time i was checking in. Barely said a word to me and rattled off some directions to the building i was to be in. Got lost but figured it out. There was no bedding on the hidabed.and no coffee pot and no answer at the desk when i called to get those things.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closet thing to being like home
Stayed 1 night in Nov 2024