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MainStay Suites St. Louis - Galleria

2.5 star property

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Photo gallery for MainStay Suites St. Louis - Galleria

Full-size fridge, microwave, oven, stovetop
Studio, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Studio, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
8011 Galleria Parkway, Richmond Heights, MO, 63117
  • Saint Louis Galleria Mall
    ‪6 min walk‬
  • St. Louis Zoo
    ‪5 min drive‬
  • Washington University in St. Louis
    ‪5 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Exterior

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (2908)
$155 nightly
The price is $155 total
includes taxes & fees
Clayton Plaza Hotel & Extended Stay

About this property

MainStay Suites St. Louis - Galleria

Richmond Heights hotel walkable to Saint Louis Galleria Mall
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning, and laundry facilities. Weekly housekeeping is available.
MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature video-game consoles and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites St. Louis - Galleria features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site.

MainStay Suites St. Louis - Galleria is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 19 buildings
  • 2 floors
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MainStay Suites St. Louis - Galleria Hotel
Residence Inn by Marriott St. Louis Galleria
MainStay Suites St. Louis - Galleria Richmond Heights
MainStay Suites St. Louis - Galleria Hotel Richmond Heights

MainStay Suites St. Louis - Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 295 out of 744 reviews
Rating 8 - Good. 197 out of 744 reviews
Rating 6 - Okay. 110 out of 744 reviews
Rating 4 - Poor. 65 out of 744 reviews
Rating 2 - Terrible. 77 out of 744 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Baylea

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Positives: The property has an off duty officer that parks near the office at night. It’s very conveniently located near the Galleria mall. The whole street and area near galleria mall is pretty nice. Negatives: This place needs an extreme deep clean and some renovations. Half of our bathroom floor linoleum was missing revealing bare concrete. Because of the location of this place, it has a LOT of potential. But in its current condition, I wouldn’t spend more than 100 a night and that is majorly pushing it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Mar 2025

10/10 Excellent

Vannoy

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Property conditions & facilities, room comfort

Everything we needed

Service was good and the hotel room was everything we needed. Would stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Anyia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing I loved everything about it and I can’t wait to book again
Stayed 1 night in Mar 2025

2/10 Terrible

Rachel, St. Louis

Disliked: Cleanliness, staff & service, property conditions & facilities
Was not able to get a room due to unsafe and rude staff
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Liked: Amenities
Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2025

2/10 Terrible

Tiffany

Traveled with family
Disliked: Staff & service
Stayed 4 nights in Feb 2025

4/10 Poor

Amber, St. Louis

Liked: Staff & service
Disliked: Cleanliness, amenities
This property was not clean at all
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Shavon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Faezeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Anna

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Alvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleadant
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible. This the toilet was not cleaned the floors and the vents were very dusty. I’m asthmatic where else can I start? The furniture had stains on it. The walls were dirty. The stove was nasty. The trash was not dumped the bed. Lenny was not clean enough for us. Dirt was on the towels. It was overall horrible and I went for my birthday weekend. It’s horrible. I’m waiting on Thomas Bruno the general manager for there to get back with me. He said he will refund me my money and so I’m waiting on him. He emailed me, but he hasn’t called me so I will never go there again that was for my birthday. That’s horrible.
Stayed 2 nights in Mar 2025

8/10 Good

Alvin

Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, quiet at night, like having kitchen, clean room. However there were several things needing improvement. Power outlets were all loose, light bulbs missing in room, no paper towels provided in kitchen, cleaning solutions were so strong on floors it was hard to air out, too much detergent in sheets...not good for allergies. Smoking allowed on property..it was yuck to step outside into a pile of cigarette butts from another guest.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 2 nights in Feb 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service
Horrible check in experience
Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, quiet, but many negatives. Lights missing or dim in room and too dim in bathroom to see well. No coffee maker in room. Smoking is not banned on property..had to wake up and leave and step over cigarette butts from other guest. Power outlets all loose in room…we’d plug things in and they fell out. Way too strong cleaner used in bathroom and sheets smelled awful from some strong detergent. Phone to call front desk was broke. Will not stay here again.

2/10 Terrible

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, room comfort
When we arrived check in was pretty simple, however the clerk neglected to mention our room was on the back side of the building. We figured it out after a few below feezing moments. Once in our room the tv in the living room and bedroom did not work, neither did the phones. We called the front desk from our cell and were told their was nothing they could do, no other rooms were available. Normally this wouldnt be huge except we have spent days at the hospital with my brother and just wanted to relax. The room appeared clean but we did find a former occupants work ID and lanyard which made us question how clean the room really was.
Stayed 1 night in Feb 2025