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Sheraton Westport Chalet Hotel St. Louis

3.5 star property

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Photo gallery for Sheraton Westport Chalet Hotel St. Louis

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Relax in style amidst a spacious lobby with comfortable seating, artwork, and a stunning view.
Relax in style with comfortable seating and lush greenery in our outdoor lounge area.
Enjoy a romantic dinner in this inviting dining area with exposed beams, comfortable seating, and a selection of beverages.
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Gym
  • Free airport shuttle

Explore the area

Map
191 Westport Plz, Maryland Heights, MO, 63146
  • Westport Plaza
    ‪1 min walk‬
  • Hollywood Casino Amphitheatre
    ‪8 min drive‬
  • Hollywood Casino
    ‪10 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed with Sofa bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet, 2 Double Beds

Chalet, 2 Double Beds | Pillowtop beds, desk, laptop workspace, blackout drapes

Chalet, 2 Double Beds

7.6 out of 10
Good
(8 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Chalet, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed with Sofa bed

  • 338 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Mobility Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Chalet, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Mobility Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Chalet, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, deep soaking tub, designer toiletries, hair dryer

Chalet, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 2 Double Beds (Mobility Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Chalet, 2 Double Beds (Mobility Accessible, Tub)

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Chalet, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, desk, laptop workspace, blackout drapes

Chalet, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Sheraton Westport Chalet Hotel St. Louis

3.5-star Maryland Heights hotel steps from Westport Plaza
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Sheraton Westport Chalet Hotel St. Louis offers 299 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Sheraton Westport Chalet Hotel St. Louis provides a fitness center and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 12 meeting rooms. This business-friendly hotel also offers gift shops/newsstands, a garden, and a fireplace in the lobby. Guests can use the indoor pool at a partner property. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite self parking is complimentary.

Sheraton Westport Chalet Hotel St. Louis is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Lucerne Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lucerene Restaurant - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 19 for adults and USD 10 to 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lucerene Restaurant
  • Lucerne Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 19 for adults, and USD 10.00 to 19 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Chalet Westport St. Louis
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet St. Louis Maryland Heights
Sheraton Westport St Louis
Sheraton Westport Chalet Hotel St. Louis Hotel
Sheraton Westport Chalet Hotel St. Louis Maryland Heights
Sheraton Westport Chalet Hotel St. Louis Hotel Maryland Heights

Sheraton Westport Chalet Hotel St. Louis Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 325 out of 804 reviews
Rating 8 - Good. 254 out of 804 reviews
Rating 6 - Okay. 119 out of 804 reviews
Rating 4 - Poor. 61 out of 804 reviews
Rating 2 - Terrible. 45 out of 804 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The cover we got for a friend to have was covered in mold on the inside. They refunded our money for that reason other than that very clean and no ther problems
Mold can n inside of cover
Mold on inside of cover
Stayed 1 night in Apr 2025

10/10 Excellent

Yoshihiko

Stayed 1 night in Jan 2025

8/10 Good

Brian

Stayed 1 night in Feb 2025

6/10 Okay

Masayuki

Business traveler
Liked: Staff & service, amenities
The ceiling of my room had a trace of leaking, the elevator was very old. But the staff were friendly and polite. So if I rate the hotel with stars from 1 to 5, 2 for the property, 4 for the service.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin, Jefferson City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! Stayed there many times.
Stayed 1 night in Dec 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Meelan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not more than a Motel , it has not been manaaged well the rooms are old , the lift is 1900 style and it looks shaddy . I would not recommend it for visit
Stayed 1 night in Dec 2024

10/10 Excellent

Mojgan

Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Stayed 1 night in Nov 2024

6/10 Okay

Pascha

Traveled with family
The check in process was easy enough and the staff was friendly. The property is an older hotel which explains the need for updating. The ballroom has beautiful chandeliers and they serve Starbucks coffee in the lobby area which was cool. The view from our room with a balcony overlooking the pool and nice pond would have been more enjoyable if it wasn’t closed or off limits. Overall the stay was just ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Christy

Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everywhere we walked in and out of the hotel smelled like weed smoke and hotel was dirty.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ron

Traveled with family
Disliked: Room comfort

Very disappointed

The room was dirty. The room needed maintenance. The bathroom needed calking. The wall needed repair in multiple locations. The charging outlet was broken. The front entrance and patio were disgusting. We reserved a king room and they attempted to give us a full size bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Saada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Liked: Staff & service, amenities
Disliked: Cleanliness
Property is very nice , although my room was sub par, not very clean at all . The carpeted were extremely dirty , sticky . The bathrooms were ok . For the money I paid for one night , I don’t feel it was worth it .
Stayed 1 night in Sep 2024

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool for children it was drained
Stayed 4 nights in Sep 2024

10/10 Excellent

Dan

Stayed 2 nights in Sep 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The staff went above and beyond. The room, pool and facilities were extremely clean. I’m ready to go back..
Stayed 1 night in Jul 2024

10/10 Excellent

Jamison

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing!!! We absolutely loved everything about our visit and will definitely be back!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staycation ever. The room was very comfortable and the staff are all amazing. Very courteous and helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024