Best Western Plus St. Louis West-Westport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Seasonal outdoor pool, sun loungers
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Westport Plaza
    ‪18 min walk‬
  • SSM Health Rehabilitation Hospital
    ‪6 min drive‬
  • Hollywood Casino Amphitheatre
    ‪6 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus St. Louis West-Westport

Maryland Heights hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Plus St. Louis West-Westport features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus St. Louis West-Westport is a smoke-free property.

Guests are offered a complimentary full breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1002 reviews" "
Rating 8 - Good. 255 out of 1002 reviews" "
Rating 6 - Okay. 124 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

DaVona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Denise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in took quite a while. I was told I was accidentally refunded a $50 charge and was asked to look up my credit card from my phone to see if I could see the refund. I was actually charged an additional $50, but was told it wouldn't go through and that I could stop by the front desk the following day to be sure. I did just that and was reassured I was not overcharged. I ended up being overcharged and had to call corporate to get a refund - just took extra time out of my day, sort of a nuisance. I also tried calling the hotel directly after the charge actually went through and I could not reach the hotel desk. Our room smelled like urine. If we kept the bathroom door closed, it wasn't too bad. But being inside the bathroom was almost unbearable. The floor was dirty. The door deadbolt would not work. The TV was not easy to use and we struggled finding the guide. Several channels came up as not available. The gym was decent but there were no antiseptic wipes or cleaners to clean the equipment with. The breakfast was okay and there was free filtered water. We were only staying overnight to be close to a nearby facility the next morning, otherwise I would have asked to move rooms. I debated between this and another hotel. I went with this one just because it was cheaper. I would have paid more for a cleaner and less messy experience for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Lakeisha

Liked: Amenities
GOOD STAY
Stayed 1 night in Oct 2024

10/10 Excellent

Lakeisha

Liked: Amenities
GREAT STAY
Stayed 1 night in Oct 2024

4/10 Poor

Sam

Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. We used to stay there every concert trip. But new ownership, not to great anymore. We had stayed 2 times after new ownership and it was just horrible for us. We never had any trouble with getting a clean room before new ownership. So we did give it a shot. But it just didn’t work out for us.
Stayed 1 night in Sep 2024

6/10 Okay

Shelia

Business traveler
Disliked: Amenities
Fine for a one-night stay. Neither the best or worse motel I've used. Price was fair. But felt like a "inexpensive attempt" to make it better.
Stayed 1 night in Oct 2024

8/10 Good

Adam

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

MARCOS AURELIO

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Check-in took forever for no reason, bedroom wasn’t clean and breakfast was horrible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Stayed 1 night in Sep 2024

2/10 Terrible

JANNA

Disliked: Cleanliness, property conditions & facilities
The suite was filthy, horrible smells, stains on the furniture and trash. The curtain was broke. Won’t stay there again. The attendant was understanding and helpful and reversed the charges.
Stayed 1 night in Oct 2024

4/10 Poor

marcela

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need updated badly
When I arrived the front desk said I had to pay a 50 dollar hold on my card which I have never had to do before they said it just started this week no notice then my room was horrible very outdated no furniture the furniture that was there was old and dirty couch orange with foot prints on it the bedroom tv was broke sound no picture called front desk he said he couldn’t do anything my visit was very sad I wasted money whole hotel needs updated badly
Stayed 1 night in Oct 2024

8/10 Good

Micheal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice room. Neighborhood was okay
Stayed 1 night in Jul 2024

2/10 Terrible

Ranjit

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Washroom exhaust fan was not working. Ironing broad broken. No regular tea bags available all three days Worse breakfast quality. Same breakfast in 2 days row. Drinking cold water was not available in the breakfast area. Room was not cleaned till 4 to 5 pm
Stayed 3 nights in Oct 2024

10/10 Excellent

Randy

Stayed 1 night in Oct 2024

6/10 Okay

Norman

Liked: Cleanliness, amenities, property conditions & facilities
Generally was a 5 star experience/ Only negatives was TV went black while watching ball game and checkout person was not to interested in giving me receipt. Now see second charge from them has posted to my card and did not use anything in room so will have to contact for reason
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Stayed 1 night in Aug 2024

4/10 Poor

Matt

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very quick and friendly check in. Our room was as advertised and very clean. Comfy beds and nice hot warer and pressure for the shower. Overall it was a quiet a nd nice stay. Close to the places we wanted to go. Would definitely stay again..
Stayed 1 night in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
As above
Stayed 1 night in Aug 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and good breakfast options.
Stayed 1 night in Aug 2024

8/10 Good

Iara M

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A bit disappointing but still a very good option!
Overall it was very good ! I tried to check in an hour early as I was going to be out and about till evening time ; the young lady at reception wanted to charge me $25 for early check in ! Not about the money, but even fancier hotels will allow you to check in early if a room is available. Breakfast was fair at best … area looked dirty and not staffed . I just slept breakfast for remaining mornings … I still like the location, the rooms were nice and clean and price was good . I would stay there again !
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024