Best Western Plus St. Louis West-Westport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus St. Louis West-Westport

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Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Seasonal outdoor pool, sun loungers
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly

Explore the area

Map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Westport Plaza
    18 min walk
  • SSM Health Rehabilitation Hospital
    6 min drive
  • Hollywood Casino Amphitheatre
    6 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    9 min drive

Room options

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus St. Louis West-Westport

Maryland Heights hotel with free breakfast
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Plus St. Louis West-Westport features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus St. Louis West-Westport is a smoke-free property.

Guests are offered a complimentary full breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 123 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 60 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good. 1 thing is had to make sure the door to the room was shut all the way. It wouldn't close properly.
Stayed 5 nights in Aug 2024

4/10 Poor

Kelyann

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was infested with spiders, the bedding was not clean and extremely stained, there was blood on the walls in the bathroom, the thermostat was broken so we could not adjust the temperature. Overall our room looked like it was not cleaned at all. We have stayed in some pretty bad hotels but this was the nastiest. I am not pleased at all. We also did not get a password for the WiFi. The tv channel list was also incorrect.
Stayed 1 night in Sep 2024

8/10 Good

Allyson

Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. The room was clean, the staff was excellent and the breakfast was pretty good.
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Traveled with family and small children
Rooms tv is going out and kept glitching
Stayed 2 nights in Sep 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Traveled with family
Liked: Staff & service
Walked into the door to get to the rooms and it smelled abit like sewer in the entry way and hallways. Room did not smell tho. Staff was fine. No issues there. Room was adequate. Door would not shut very well on its own. Had to really pull it shut to get it to close. Fridge was nice to have. Don’t understand why some hotels bathrooms don’t have a fan in them. Seems like they are just asking for mold to form. Biggest thing that annoyed me was we asked if we could check in early and they said no problem. We didn’t give them our name or reservation number so it wasn’t like they had to work extra hard to get the room ready. We were there 2 hours before our check in time and they charged us $25 to check in at 1 instead of 3. Like I said the room was already ready. It isn’t like they had to do anything extra. For the price it was fine. Just annoyed me with the extra charge.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. Breakfast was not bad it had sat for a bit before we got there.
Stayed 1 night in Sep 2024

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Reno

Stayed 1 night in Aug 2024

8/10 Good

Kara

Hotel is still being renovated. Breakfast area very dirty as people were using it. No staff to restock and tidy area. Elevator was slow and dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Great shower and comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really comfortable. Door was really hard to open and close. Great stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean butt clean bed blean b*tch
The shower and and bathroom best ever. Clean good water pressure andbset up w clean towels and blow dryer... best yet! Thanks you guys at BW.+
Stayed 1 night in Sep 2024

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Sep 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was never made up. The couch and the chair were stained and the breakfast area was a mess.
Stayed 2 nights in Aug 2024

8/10 Good

Phoebe

Stayed 1 night in Aug 2024

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property looked like it was recently renovated but I also think they are understaffed in the cleaning and maintenance department. While the hallways and common areas are clean and breakfast was descent, the bedrooms floors needed more sweeping. I had them replace the shower curtain because it was covered in muddy hand prints. The pool needs cleaning.
Stayed 3 nights in Aug 2024

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024