Best Western Plus St. Louis West-Westport

2.5 star property

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Photo gallery for Best Western Plus St. Louis West-Westport

Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Seasonal outdoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly

Explore the area

Map
12220 Dorsett Rd, Maryland Heights, MO, 63043
  • Westport Plaza
    ‪17 min walk‬
  • Hollywood Casino Amphitheatre
    ‪7 min drive‬
  • Hollywood Casino
    ‪9 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus St. Louis West-Westport

Maryland Heights hotel close to Westport Plaza
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus St. Louis West-Westport offers 125 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

LCD televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Plus St. Louis West-Westport features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus St. Louis West-Westport is a smoke-free property.

Guests are offered a complimentary full breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Westport
Drury Westport
Drury Inn Westport Maryland Heights
Drury Westport Maryland Heights
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Maryland Heights
Drury Inn Suites Westport
Plus St Louis West Westport
Best Western Plus St. Louis West-Westport Hotel
SureStay Plus Hotel by Best Western St. Louis Westport
Best Western Plus St. Louis West-Westport Maryland Heights
Best Western Plus St. Louis West-Westport Hotel Maryland Heights

Best Western Plus St. Louis West-Westport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 459 out of 1010 reviews
Rating 8 - Good. 249 out of 1010 reviews
Rating 6 - Okay. 145 out of 1010 reviews
Rating 4 - Poor. 85 out of 1010 reviews
Rating 2 - Terrible. 72 out of 1010 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Stayed 1 night in Jan 2025

8/10 Good

Jeremy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was nice
Stayed 2 nights in Feb 2025

6/10 Okay

Mia

Liked: Cleanliness, room comfort

Just an average hotel nothing too exciting

The first room we got the television didn’t work so we had to be moved. It’s a very simple hotel room. Decent television selection easy wall access to hook up HDMI. Not the best views. Nothing really to look at but is in a convenient location. Decent for an over night trip. Breakfast was nothing special sausage eggs and biscuits and gravy.
Stayed 1 night in Feb 2025

4/10 Poor

Dora

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Patsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were amazing, very helpful and accommodating!
Stayed 1 night in Feb 2025

6/10 Okay

Mercedes

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was alright. The staff was great, but the entire 2nd floor smelled like weed. The room didn't though. It was pretty clean. Breakfast had good options, but I think the salsa went bad (it tasted like wine) and a few things we couldn't eat. However theres tons of restaurant options in the area. Overall it was a decently alright option to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Obviously recently remodeled.
Stayed 1 night in Feb 2025

10/10 Excellent

Deonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Catena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Georgia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and clean!

Immediately greeted by friendly staff. Very clean and spacious room; anesthetic and modern. Full service breakfast was delicious! Definitely a great stay!
Stayed 1 night in Feb 2025

6/10 Okay

Bernadeta

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Happy Robinsons

Coming in from Omaha, Ne for my grands basketball championship tournament. This was our second stay and never disappointed. Staff was friendly, knowledgeable and the breakfast was actually wonderful. Name brand drinks.. nothing generic. Loved that. Them potatiesz omg, seasoning on those were so freaking good. Be back in May…
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location
Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the convenience to entertainment and food while in a safe environment.
Stayed 1 night in Dec 2024

6/10 Okay

Guillaume

Stayed 1 night in Feb 2025

4/10 Poor

Melisa, Republic

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First, I booked a handicap room with a walk in shower for my parents and aunt because they are disabled and they arrived at the hotel to be told they have overbooked and did not have a handicap room available (and the hotel tried to blame Expedia but that is not how it works). They ended up with a regular room but they were not able to shower as they could not get into the bathtub due to their disabilities. The entire room was so small - being they use walkers, there was not much space to move around. Also, the room was extremely hot and could not get it cooled down. The walls must have been paper thing because they heard all conversations and laughter throughout the night. The beds were too hard and extremeley high and they had trouble getting on the bed. Would not recommend this hotel due to their deception of not only giving away the handicap room we paid for (luckily Expedia is awesome and refunded us the difference) but also what is advertised as spacious rooms. Hopefully, Expedia will relook at the contract with this hotel as it gives a bad look on them.
Stayed 1 night in Feb 2025

10/10 Excellent

Glenda

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The breakfast area looks amazing and the room is super clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel. The staff was very helpful and friendly. The room was very comfortable, clean and quiet. I would recommend this property highly and look forward to staying with them again.
Stayed 1 night in Jan 2025

10/10 Excellent

Corey

Stayed 1 night in Jan 2025

8/10 Good

Savanna

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Riccardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was clean, as usual. Friendly customer service. It's consistently the same for my business trips. Thanks.
Stayed 4 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025