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The Ritz-Carlton, St. Louis

5.0 star property

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Photo gallery for The Ritz-Carlton, St. Louis

Meeting facility
Daily buffet breakfast for a fee
Meeting facility
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$583
includes taxes & fees
Apr 5 - Apr 6

Explore the area

View in a map
100 Carondelet Plaza, St. Louis, MO, 63105
  • Place, Saint Louis Galleria Mall
    ‪2 min drive‬
  • Place, Washington University in St. Louis
    ‪3 min drive‬
  • Place, Forest Park
    ‪3 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪13 min drive‬

About this property

The Ritz-Carlton, St. Louis

5-star hotel in Clayton
This smoke-free hotel features 2 restaurants, 3 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
The Ritz-Carlton, St. Louis offers 299 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business-related amenities at this 5-star property consist of a 24-hour business center and 13 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 29999 square feet (2787 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, St. Louis is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Ritz-Carlton, St. Louis has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 52 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycles
  • Gym
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • 29,999 square feet of conference space

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.00 to 52.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 33 per day
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton St. Louis Clayton
Ritz-Carlton St. Louis Hotel
Ritz-Carlton St. Louis Hotel Clayton
St. Louis Ritz-Carlton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO
Ritz-Carlton St. Louis
The Ritz Carlton St. Louis
The Ritz Carlton, St Louis
The Ritz-Carlton, St. Louis Hotel
The Ritz-Carlton, St. Louis St. Louis
The Ritz-Carlton, St. Louis Hotel St. Louis

The Ritz-Carlton, St. Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 422 out of 562 reviews
Rating 8 - Good. 84 out of 562 reviews
Rating 6 - Okay. 29 out of 562 reviews
Rating 4 - Poor. 13 out of 562 reviews
Rating 2 - Terrible. 14 out of 562 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Shemelle

Liked: Cleanliness, property conditions & facilities
The stay was ok even though nothing was explained to be. The hours of restaurant, where the gym is located about the bar in the room nothing.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel!!! Highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Janis

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Mengxiang

Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities

Terrible customer service

Ritz Carlton charged for the room twice, even though they had already received pre-payment through Expedia. Despite calling, no one followed up until I submitted a review on their website. Additionally, the thermostats in the premium room were not working
Stayed 1 night in Aug 2025

10/10 Excellent

LISA

Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Service is exceptional!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

James Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious. The property was immaculate and the service was attentive without be over bearing.
Stayed 1 night in Aug 2025

10/10 Excellent

Imamu

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

6/10 Okay

Ellen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevators smelled terrible. The carpet in my room was gross. Charging for WIFI in addition to the room charge is wrong.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Tia

Traveled with family
Liked: Amenities
Wish they still had a pool
Stayed 1 night in Jul 2025

10/10 Excellent

Demarco

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristine

Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Stayed 2 nights in May 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was as wonderful as expected. However, I have to state that I was disappointed in 2 things related to the room itself (1416). While the room overall was nice, the couch near the windows showed extreme wear and tear with torn threading along the seams. Quite disappointing for a purported 5 star and expensive hotel. As I was staying with my wife, I expected there to be 2 robes for us to lounge. However there was only 1 hung from the bathroom door hook. These may be small details, but that is what I paid a premium price for my wife's staycation birthday present. Examining our appetizers and drinks in the lobby, we were not disappointed and our waiter (Tanner) was top shelf. Examining the breakfast at Don Alfonso, the quality and variety of dishes was excellent as was the service by our waiter (Glen).
Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a proxy place for the average family goers. But at least live it up once and enjoy the place and live like
Stayed 1 night in Jun 2025

10/10 Excellent

Jaylin

Stayed 2 nights in May 2025

6/10 Okay

Lindsey

Stayed 1 night in Apr 2025

8/10 Good

Audrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit noisy at night

The hotel was very beautiful. The noise level was high due to weddings and bands playing on the lower floors during my first night. It was hard to get to sleep until after 11:00 PM. Double charged for the room which wasn’t fun but was able to get it resolved quickly.
Queen Size Double
Extra room
Stayed 3 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 2 nights in May 2025