Self parking, laundry facilities, and express check-out are available at this hotel. WiFi in public areas is free. Housekeeping is available on request.
The West End offers 45 accommodations with complimentary bottled water and coffee/tea makers. Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and change of towels can be requested.
The West End features laundry facilities, express check-out, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite parking is available (surcharge).
The West End has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Secured, covered self parking on site (USD 10 per night)
Wheelchair-accessible parking and van parking available
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
Laundry facilities
Guest services
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Elevator (42 inch wide door)
Fixed shower seat
Hand-held showerhead
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible van parking
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Hulu
Netflix
Smart TV with digital channels
Streaming services
Food and drink
Coffee/tea maker
Free bottled water
More
Air conditioning (climate-controlled)
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 21
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available
Special check-in instructions
The front desk is open Tuesday - Thursday (9:00 AM - 5:00 PM) and Friday - Sunday (9:00 AM - 10:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Access code, staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are available for USD 15.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 99 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Covered self parking fee: USD 10 per night (in/out privileges)
Early check-in fee: USD 20 (subject to availability)
Late check-out fee: USD 20 (subject to availability)
Housekeeping fee: USD 15 per night
Crib (infant bed) fee: USD 15.0 per day
Rollaway bed fee: USD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property is also known as
The West End Hotel
The West End St. Louis
The West End Hotel St. Louis
The West End Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
If you check in after 8 there is no staff and you must do it over the phone. Staff didn’t show up till 9am and I couldn’t get out of garage so missed my appointment that morning. Not everyone can or has time to do the check in online first. Not great communication and no sorry.
It was different not your typical hotel. I liked it . although it was difficult to get ahold of someone late at nite. There is no workers.Itss all digital. So it's was definitely something different. But a good experience.
(Stood Out) An unassociated restaurant that I ordered food at actually messed up my order. After casually mentioning it to the staff on my way to get it fixed, the staff actually insisted that I allow them to go fix it. AMAZING! AMAZING!! AMAZING.. the Facility was FLAWLESS!!!!
You can find the concierge just in the afternoon. A sign says; call if you need someting but it doesn't answer. If you expect hot water, well, we did - but did not have any. Sorta luke warm water. Not something we would shower in. The room heat works after it blows cool - right next to the bed. The other residents were quiet and we felt safe in a neighborhood that has a high police presence - due to need. It was no surprise that we had to pay extra for fenced-in parking.
The information packet to checkin was a lot . It wasn't very helpful and I would imagined that those less tech savvy would give up and go elsewhere. The complex it cute and well decorated. We saw the same staff member 2x and he was helpful.
The rooms are tight and the hot water is slow, it could be overcame if the common Areas were well appointed. They were not. No cups, no sugar, no cream, no pastries... It one staff member came at the last moment with a few donuts.
Parking was the biggest trouble.
This is a nice place, it just needs some good leadership.