The West End

2.0 star property

Choose dates to view prices

Photo gallery for The West End

Terrace/patio
Front of property
Coffee/tea maker
Lobby
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4215 Lindell Blvd, St. Louis, MO, 63108
  • St. Louis University
    ‪11 min walk‬
  • Barnes Jewish Hospital
    ‪16 min walk‬
  • St. Louis Zoo
    ‪6 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

Design Room

  • Sleeps 2
  • 1 King Bed

Executive Suite, Multiple Beds, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Futon

Family Quadruple Room, 2 Queen Beds, Non Smoking, Private Bathroom

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

About this property

The West End

Hotel in Central West End
Along with a 24-hour fitness center, this hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities and express check-out. Housekeeping is available on request.
The West End offers 45 accommodations with complimentary bottled water and coffee/tea makers. Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The West End features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This St. Louis hotel also offers express check-out and an elevator. Onsite parking is available (surcharge).

The West End has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open Tuesday - Thursday (9:00 AM - 5:00 PM) and Friday - Sunday (9:00 AM - 10:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Housekeeping fee: USD 15 per night
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

The West End Hotel
The West End St. Louis
The West End Hotel St. Louis

The West End Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 250 reviews
Rating 8 - Good. 60 out of 250 reviews
Rating 6 - Okay. 37 out of 250 reviews
Rating 4 - Poor. 17 out of 250 reviews
Rating 2 - Terrible. 8 out of 250 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Trudi

Disliked: Staff & service

Basic (hardly any staff), but adequate

We were a little worried when we walked in and saw that there was just a regular desk and a computer with no proper counter and just one calm but clearly overworked staff person. A nice maid was upstairs when we asked about getting a second cup for coffee and another coffee pod. But there was no other staff around. Odd bathmat that seemed like it had been used before? So every day we got our own coffee pods downstairs and our own new paper cups for the day. No room cleaning when you're there. We put our trash outside the door. However, It was all relatively clean, just that everything is basic. Furnishings basic. Lots of codes to remember to get in and out of the building, parking, room.
Stayed 3 nights in Mar 2025

4/10 Poor

Caroline, Winston Salem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I's fine for what it is. Fine. That's all.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely spacious room. Felt more like an apartment. Very clean. Easy check in and out. Was really quiet. Safe on site parking $10 per night. Conveniently located. Great price for space/location. Will definitely use again!
Stayed 1 night in Mar 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kiril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good and modern looking, in fairly good place to most of the things you want to visit and main advantage is noticeably lower price tag then comparable properties. Room also looks modern and clean but I didn’t expect how poorly its build as you can hear literally everything from the corridor. After 7.30am you won’t be able to sleep anymore. Also their booking system is a little disorganised (and I was given already occupied room) and I didn’t get benefits from being VIP (upgrade) because receptionist forgot about it. I hate to bring it up myself, especially in presence of other customers.

8/10 Good

Jessica

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Pretty good place to stay

We were in town for an event at the Scottish Rite and this was a great location for that! We had the Executive Suite and it was HUGE! That was a welcome surprise! My only real complaint was the futon was extremely uncomfortable.
Stayed 2 nights in Mar 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Good location, great staff, reasonably priced.
Stayed 3 nights in Mar 2025

4/10 Poor

Jeffrey

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Even if going for cheap, there are better places

I went on the cheap end for this quick family get-away. Room, bed, bathroom, etc., fine for price point, but if you stay here you HAVE to be on the top floor (3rd). There is no sound-proofing between floors. Walls were ok, though doors don't fit jams, so you seen a bright glow from the hall all the way around the door (never gets fully dark in room) and you hear everything in hallway and when other doors close, yours rattles. We got in after 10p.m. the first night, and around midnight it sounded like someone was moving things or building something above us, waking two of us up. We let it go for about an hour before calling front desk. At about 1:30a.m. there was a knock on the door and the front desk person asked if it was better (waking our daughter up, don't know why they didn't text or call). It wasn't. They said they would contact the room again. At 2 it was still constant noise, so we called again and they had us move rooms.We were dead tired for our one day in town. The next night we were woken again at 2 in the new room, just normal walking around sounds so nothing to complain to anyone about, but the floors/ceilings are so paper thin you hear everything. We suffered another night and drove home in the morning. Other than sleep, room was fine for price. There is an extra charge for parking if you want it, so be aware.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michele

Liked: Amenities
Quiet and clean - centrally located and reasonable rates. Kitchen area with juice, fruit, coffee. Exercise room.
Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Staff & service, amenities
There is no one working there outside of “normal business hours”. So if you arrive after 5pm, you’re SOL. Good luck getting into the building. The parking garage is gated, yes, but anyone can drive up and get in. If you’re not one of a lucky few who can snag a limited hotel-designated spot on ground level, there is no elevator to help you get your luggage downstairs. The room is way too small for the cost. The “convenient” usb plugs in the lamp don’t work. The hotel room door closes & locks but doesn’t seal; there was bright light shining in from the hallways all night. For the size of the bathroom, the shower was a postage stamp.
Stayed 1 night in Mar 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice, comfortable place. It was a little hard to find location
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

They were nice but won't stay again.

The person at the front desk checked if our room was ready and said it was clean. We walked into the room and it was much, much smaller than what was shown online (it happens) but then the bathroom was a huge mess with drywall dust everywhere. They clearly did some remodeling and didn't clean the room yet. There was even dust on the furniture outside the bathroom and a half empty mug on the desk. While checking in we noticed other guests were also complaining about their rooms being dirty and one was supposed to be getting a new one. They did apologize without question and gave us a new room. The new room was exactly what was shown online. The bathroom was the same as the other but was 100% clean. However, the hotel as a whole feels like something designed by someone who hasn't actually set up a hotel before. The shower, for example, has a shower head on a sliding holder connected a handle mounted on the wall of the shower. But none of those pieces were purchased or designed to go together because the slider did not fit the shower head, which meant the shower head flew off the slider as soon as the water was turned on and sprayed water everywhere. The handle the slider was on was just a standard shower safety handle so the slider would only stay at the bottom. This all meant I had to wedge the shower head into the safety handle where it only sprayed at my waist or I had to hold it the entire time. You get the idea.
Stayed 1 night in Mar 2025

6/10 Okay

Angel

Traveled with family
The checkin was easy, the staff was nice. The room was cute, but small. What i didnt like is that with the damage deposit, we end up paying almost $270, and we didnt feel safe. The smoke detector in the room was disconnected and stored in the bedside table, we were accosted by some drunk couple in the parking garage( im a single mom with 2 teens), and the only thing between us and the hall once we were in our room was a chain lock and a key pad that only required a 4 digit number to unlock. Nothing happend once we returned to our room but it was still a little unsettling not having the safty of a stronger locking system, or a working smoke alarm.
Stayed 1 night in Mar 2025

8/10 Good

Sonja, Durham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accommodating
Stayed 4 nights in Feb 2025

8/10 Good

Cherie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very impressed with Heather who checked us in. She knew all tge answers to my questions and was very polite. I woukd recommend staying here. Very quiet too.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay.
Stayed 1 night in Mar 2025

10/10 Excellent

TATYANA

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to say that Heather was very nice and professional. She made sure all and any of my needs was token care of. I will visit this property again!
Stayed 3 nights in Mar 2025

8/10 Good

DOUGLAS E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Traveled with group

Great, cozy hotel!

This was the perfect hotel for a quick visit to see a concert at the Enterprise Center. It is very cute, clean, and safe. I will definitely be staying again!
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was good value for the price; our Quad room was comfortable and accessible, and the kitchen appliances in the main common room were a useful option. We refilled our coffee and tea many times at all hours. The small workout room has the basics and doesn't feel too crowded. The photos and descriptions are all accurate. We had some hall/room noise bleed thru during the night, but nothing obnoxious or sustained. All guests observed the quiet hours. Check-in/out was very easy and the attached gated parking garage was convenient with a code. There's a Walgreens across the street. We could easily walk to 2 wine bars, a jazz club, a coffee shop, and a fantastic Indian food truck in the gas station parking lot on the corner. For those who are comfortable with city walking, the Metro train stop is less than a mile down a main street, and we were able to catch a bus to downtown at the stop across the street. The city seems to have excellent street & lot parking for drivers.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Stayed 2 nights in Feb 2025

10/10 Excellent

Mitch

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here during a road trip. Hotel and staff were lovely! Parking is a gated garage, which is perfect for most, but we were in a moving truck that wouldnt fit. Staff was incredibly helpful in finding us alternate parking and making sure all our needs were met.
Stayed 1 night in Mar 2025