The West End

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The West End

Terrace/patio
Coffee/tea maker
Lobby sitting area
Lobby sitting area
Family dining

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4215 Lindell Blvd, St. Louis, MO, 63108
  • Cathedral Basilica of St. Louis
    9 min walk
  • St. Louis University
    10 min walk
  • Forest Park
    18 min walk
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    21 min drive

Room options

Design Room

  • Sleeps 2
  • 1 King Bed

Executive Suite, Multiple Beds, Non Smoking, Private Bathroom

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Futon

Family Quadruple Room, 2 Queen Beds, Non Smoking, Private Bathroom

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

About this property

The West End

Hotel in Central West End
Self parking, laundry facilities, and express check-out are available at this hotel. WiFi in public areas is free. Housekeeping is available on request.
The West End offers 45 accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate dining areas and include desks. Smart televisions come with digital channels and Netflix.

Bathrooms include showers and hair dryers. This St. Louis hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

The West End features laundry facilities, express check-out, and an elevator. Public areas are equipped with complimentary wireless Internet access. Onsite parking is available (surcharge).

The West End has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open Tuesday - Thursday (9:00 AM - 5:00 PM) and Friday - Sunday (9:00 AM - 10:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 99 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 10 per night (in/out privileges)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Housekeeping fee: USD 15 per night
  • Crib (infant bed) fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

The West End Hotel
The West End St. Louis
The West End Hotel St. Louis

The West End Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 103 reviews" "
Rating 8 - Good. 21 out of 103 reviews" "
Rating 6 - Okay. 21 out of 103 reviews" "
Rating 4 - Poor. 8 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Cynthia

Traveled with family
Liked: Property conditions & facilities
The room was very clean but very basic. TV was hard to work - couldn't find local stations. Towels were small and scratchy and the lighting was very dark. We were just there to sleep and shower for 1 night so it was fine but wouldn't have wanted to stay more than the one night.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel - will stay again!
When I arrived for check-in at 3, my room was not yet cleaned. When I notified the front desk, the nice young man immediately gave me clean towels and said he'd look into it. Within five minutes, the manager called to let me know the cleaning crew was running late and assured me it would be handled within the hour. I left the hotel to go sight-seeing so I have no idea when it sas cleaned but it was spic-&-span upon my return. The in-house kitchen is a bonus! I baked a pizza one night and they have fruit and donuts on the weekends. Great location… very central to everything. Will absolutely stay here next time I visit STL. I've already recommended it to a couple friends!
Stayed 3 nights in Sep 2024

6/10 Okay

Heather

Liked: Cleanliness, staff & service
The West End was convenient, with a great free parking garage. The room was very clean and the bed was very comfortable. Check in was super easy and the staff was very responsive to an oversight I made during check in. Unfortunately, I didn’t get much sleep as the occupant in the room above was moving around loudly and continuously until 3am. Not sure if the occupant was excessively loud or if the building just transfers every thump and creak. The shower head was broken and the water was lukewarm and never got hot. Without the noise and cold water, my stay would have been great.
Stayed 1 night in Sep 2024

8/10 Good

Lawanda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't get the TV to work and we called and reported it and whoever answered said it would be the next day and we just thought we needed batteries for the remote so we went without it for the entire 1 night stay
Stayed 1 night in Sep 2024

2/10 Terrible

joseph

Liked: Amenities
Disliked: Staff & service
Getting in and accessing the room was a pain and took 20 minutes. The remote and contactless entry was frustrating, as we received 8 emails from company which buried the instructions. Bathroom didn’t have hot water on our first day and the shower nozzle was broken and had to be held while showering. Not having onsite staff attendance lead to any issues being difficult to have addressed. Room smelled stale and mildewy from shower. Location was good and generally clean with fine amenities. Stay would be fine if customer service were better.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
I have stayed here twice now, the first time I stayed the room was decent, however I wasn’t sent the needed information to get into the hotel; they send a door code and room number. I then tried to push the door bell which nobody answered for a long time. I also called and the phone wasn’t answered. Once I was in there the only problem I had was that I didn’t receive any towels at all for 4 nights. This time I had to call to get the information sent, the person I spoke to was rude. The room smelled awful, there were ppl smoking on the patio, kids running and yelling all night, as well as a couple fighting at 4 am. I know those aren’t things that can necessarily be controlled but there is nobody there to complain to. The communal living room and kitchen area are nice, it definitely has potential, but it would be helpful to have someone available for things like towels and to discuss concerns with.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great comfort and value!
Stayed 3 nights in Sep 2024

8/10 Good

Shannan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this facility is great. I assume it is an old apartment complex, it is not a hotel as there is no daily housekeeping service. Which is fine with me. However, there was no overhead lighting in the room, only a desk lamp, so it was dark like a cave. The room was also very small and the showerhead was broken, so you had to hold it the entire time.
Stayed 2 nights in Sep 2024

6/10 Okay

Nichole

Stayed 5 nights in Sep 2024

6/10 Okay

Gopi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gene-Austin

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the safety measures the facility had in place, however this is not in a very safe area. The facility was definitely updated and they tried to make it nice, however the mattress has much to be desired. It was very uncomfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service, room comfort
Location was great. Check in and check out was horrible. Beds were awful. Room was super small.
Stayed 1 night in Sep 2024

10/10 Excellent

Mautaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was friendly and pricing was excellent. The automated locks and check in was very convenient. Only minor issue was the calling system puts you at a dead end sometimes. I had to find a person by blindly navigating the robocall directory. Don't think this was intended.
Stayed 3 nights in Sep 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here since it was close to The Fox. We didn’t know that you receive all codes to the building, the room and the garage prior to the stay once the incidental fee goes through. Since I booked on Hotels.com the nice desk person said that the refundable fee didn’t go through on my credit card and therefore we didn’t receive our codes. We arrived early since our musical was a matinee. We weren’t for sure if we could check in early, but at least wanted to park the car in the garage. We decided not to do that however, because we didn’t know how we could get out later if we chose to. Also, we didn’t have a code to the building and no one answered when I called to talk to someone about what to do. I now know how everything works and would stay here again. Free parking and a nice, clean room. It was small, but for our needs it was just fine because all we did was sleep a few hours after going out after the show. The neighborhood is very safe and walkable. There are several bars and restaurants a short walk or Uber away. The Fox is only .8 miles away. I gave the staff a 5/5 because I did read somewhere that there is not always a person at the front desk and you can check yourself in. The guy was there at 5:30 when we checked in after the show and explained everything to us and was very nice. Just make sure you have codes before you go.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel - But How About Some Signage?
The hotel was good, clean, safe, complete. However, what is missing is signage. What every traveler has in common is that they are far from home, and thus naturally a bit disoriented. It would be nice if their was signage - like, "The West End" and "Check-In",so that we do not have to stumble around wondering and looking where to go. Otherwise - a very good place.
Stayed 2 nights in Aug 2024

8/10 Good

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, staff was nice and helpful. I wish there was a hot breakfast. The bathroom needs a floor mat and a scent booster as the smell was old.
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Stayed 1 night in Aug 2024

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple. Easy check in and out. Perfect if you are looking for no frills. The cupcake was a nice touch!
Stayed 3 nights in Aug 2024

8/10 Good

Edwin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good overall
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
This place was excellent. It made me feel at home And safe. It’s in a great area. Restaurants are very close.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the gated parking, codes to get in and out give you a better since of safety.
Stayed 3 nights in Aug 2024

10/10 Excellent

Deevala

Traveled with group
Liked: Cleanliness, staff & service
The checkin process was easy and flawless unlike a few of the reviews I had read. Loved the parking garage and safety of the locked building doors. Convenient area for food or concert travel which is why we were there. The shared kitchen, dinning, and living room area is really cool and convenient too. The room was small (2 beds) but cozy and perfect for what we needed. We found some cleaning supplies and house shoes under one of the beds which is why I gave 4 stars for cleanliness but other than that, it was clean! Would book again when back in the area! Very pleased for the price!!
Stayed 1 night in Aug 2024

10/10 Excellent

Mark, Highland Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an interesting place. There were two kitchen below, exercise equipment and some nice areas outside to sit. The parking was great too. I’d definitely come back
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Good but different
It was different. The instructions are not clear on what to do when you get there … check in was ver hard no number to call all doors were locked needing a code and never got the code to check in. The maintenance guy was extremely helpful !!! Wish I got his name to put it in this! I wouldn’t stay here again but it wasn’t all that bad!
Stayed 2 nights in Aug 2024