I have stayed here twice now, the first time I stayed the room was decent, however I wasn’t sent the needed information to get into the hotel; they send a door code and room number. I then tried to push the door bell which nobody answered for a long time. I also called and the phone wasn’t answered. Once I was in there the only problem I had was that I didn’t receive any towels at all for 4 nights. This time I had to call to get the information sent, the person I spoke to was rude. The room smelled awful, there were ppl smoking on the patio, kids running and yelling all night, as well as a couple fighting at 4 am. I know those aren’t things that can necessarily be controlled but there is nobody there to complain to. The communal living room and kitchen area are nice, it definitely has potential, but it would be helpful to have someone available for things like towels and to discuss concerns with.