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Tru by Hilton St. Charles St. Louis, MO

2.5 star property

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Photo gallery for Tru by Hilton St. Charles St. Louis, MO

Lobby
Snack bar
Exterior
Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
333 Camelback Rd, St. Charles, MO, 63303
  • St Charles Convention Center
    ‪11 min walk‬
  • Ameristar Casino St. Charles
    ‪13 min walk‬
  • Hollywood Casino
    ‪8 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Drury Plaza Hotel St. Louis St. Charles

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, (1007)
The price is $110
per night
$128 total
includes taxes & fees
Apr 6 - Apr 7
Drury Plaza Hotel St. Louis St. Charles

About this property

Tru by Hilton St. Charles St. Louis, MO

St. Charles hotel close to Ameristar Casino St. Charles
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Weekly housekeeping is available.
Tru by Hilton St. Charles St. Louis, MO offers 87 accommodations with safes and hair dryers. LCD televisions come with cable channels.

This St. Charles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, a terrace, and laundry facilities. Onsite self parking is complimentary.

Tru by Hilton St. Charles St. Louis, MO is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Tru by Hilton St. Charles St. Louis, MO St. Charles
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Tru by Hilton St. Charles St. Louis, MO Hotel St. Charles

Tru by Hilton St. Charles St. Louis, MO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 387 out of 679 reviews
Rating 8 - Good. 155 out of 679 reviews
Rating 6 - Okay. 70 out of 679 reviews
Rating 4 - Poor. 30 out of 679 reviews
Rating 2 - Terrible. 37 out of 679 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Dirty sheets...very noisy above us...
Stayed 1 night in Dec 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew, Springfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was wonderful, thanks again!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond service.
The staff is always so friendly. My mother left her tablet in the lobby when we were having breakfast. We didn't notice until we were headed home in a snow storm. We called and they had it and offered to mail it home.
Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Stayed 4 nights in Oct 2024

10/10 Excellent

Sang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dynisha, Wadsworth

Stayed 1 night in Oct 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Will

Stayed 1 night in Oct 2024

10/10 Excellent

patrick

Liked: Cleanliness
Stayed 3 nights in Sep 2024

2/10 Terrible

Danielle

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our sheets were disgusting and had not been washed. Huge yellow stain on our sheets when we got ready to go to bed. Called the front desk and no real courtesy of getting the sheets cleaned or a new room just said ok they would let the manager know.
Stayed 1 night in Oct 2024

4/10 Poor

Max

Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Max

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small room, relatively high price. Everything about this hotel was done on the cheap. The Shower was on the small size, with no flexible, shower wand, and only a fixed head on all the wall.. Only two washcloths and limited towels. The greeting package consisted of two bottles of water and a Small bag of popcorn.. and again the room was small for the price charged
Stayed 1 night in Sep 2024

6/10 Okay

Ricky

Missed yrip
Had to cancel last minute due to my girlfriend having COVID. Missed this and a concert in St. Charles. 😕
Stayed 2 nights in Sep 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The property was modern and clean, there are no drink making facilities in the room which I would prefer. Overall good hotel for price.
Stayed 1 night in Sep 2024

10/10 Excellent

Dylan

Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New clean property
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Traveled with group
Liked: Staff & service
Disliked: Room comfort
The brunch was great. The rooms were smaller than expected. The a/c was not working in the public areas of the hotel and it was an extremely hot day. The public doors were kept open late into the evening and we felt unsafe as the area included lots of nightlife. I would not stay here again. It was not the worth the high price of the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Karas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our weekend get away. Close to dining and shopping clean large spacious rooms with comfortable beds. Will stay here again for sure.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was bad. We skipped it after the first morning.
Stayed 3 nights in Aug 2024

8/10 Good

Agne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A/C: it was blowing either a lot of cold air, or warm air.
Stayed 1 night in Sep 2024