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Tru by Hilton St. Charles St. Louis, MO

2.5 star property

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Photo gallery for Tru by Hilton St. Charles St. Louis, MO

Lobby
Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
$157
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
333 Camelback Rd, St. Charles, MO, 63303
  • Ameristar Casino St. Charles
    ‪11 min walk‬
  • St Charles Convention Center
    ‪11 min walk‬
  • Hollywood Casino
    ‪8 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 231 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton St. Charles St. Louis, MO

St. Charles hotel close to Ameristar Casino St. Charles
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Weekly housekeeping is available.
Tru by Hilton St. Charles St. Louis, MO offers 87 accommodations with safes and hair dryers. LCD televisions come with cable channels.

This St. Charles hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, a terrace, and laundry facilities. Onsite self parking is complimentary.

Tru by Hilton St. Charles St. Louis, MO is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Tru by Hilton St. Charles St. Louis, MO St. Charles
St. Charles Tru by Hilton St. Charles St. Louis, MO Hotel
Hotel Tru by Hilton St. Charles St. Louis, MO
Tru by Hilton St. Charles St. Louis MO
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Tru Hilton St. Louis Hotel
Tru Hilton St. Charles St. Louis MO
Tru Hilton St. Louis
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Tru by Hilton St. Charles St. Louis, MO Hotel
Tru by Hilton St. Charles St. Louis, MO St. Charles
Tru by Hilton St. Charles St. Louis, MO Hotel St. Charles

Tru by Hilton St. Charles St. Louis, MO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 728 reviews
Rating 8 - Good. 164 out of 728 reviews
Rating 6 - Okay. 74 out of 728 reviews
Rating 4 - Poor. 32 out of 728 reviews
Rating 2 - Terrible. 41 out of 728 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities
My only complaint was there was no conditioner in the bottle in the shower. Very clean and comfy.
Stayed 1 night in May 2025

2/10 Terrible

Isjanae

Stayed 1 night in May 2025

8/10 Good

Kalen

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Calvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience but unfortunately the guests above me were not very quiet. There was constant pacing backing and forth in their room
Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Two night stay for a tournament. Location was good from airport and there were decent restaurant options close by. The hotel is with a small shopping and eating village. Breakfast choices were not good so I wouldn't depend on this for a hardy breakfast. We had a take out bag that was too large for the garbage can. Left it outside the room and it sat there > 24 hours. I then moved it next to a garbage can by the elevator and it sat there another 24 hours. Sheets and bedding very very thin and old.
Stayed 2 nights in May 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Georgia

Traveled with family
Liked: Cleanliness, property conditions & facilities
I was supposed to get enough points to get a free night because there was no where to park and it was loud one of the nights that didnt happen I got 5,000 points not enough for a free night there toilet paper holder was broken I didnt do that it was like that when we got there never was fixed when we was there would love to have my points that was promised
Stayed 2 nights in Apr 2025

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very convenient. the only thing i would improve would be the coffee.
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive personnel and friendly service. Decent breakfast as well.
Stayed 3 nights in Apr 2025

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not like the pictures!

Rooms were infested with ants and dirty. The lobby was dirty and didn't have AC.
Stayed 4 nights in Apr 2025

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and infested with ants. No AC in lobby. Staff were very unprofessional.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Jordan

Stayed 2 nights in Apr 2025

8/10 Good

Barry, Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property in general. Breakfast being identical every day is odd, but I don’t eat link sausages anyway :)
Stayed 4 nights in Apr 2025

8/10 Good

Shareta

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that there was lots of op
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 5 nights in Mar 2025

6/10 Okay

Jarrod and Candice

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property was clean…they seemed understaffed at times but everything ran pretty smooth. If you have asthma request your room not be sprayed…I have never entered somewhere so fragranced as our room. It was rough…luckily I had my inhaler handy! I usually always add that note but I must not have this time. There was a shooting in the lobby during our stay and so that made parking, leaving, etc. pretty inconvenient…not to mention how unsafe we all felt afterwards….but the hotel couldn’t have helped what happened with that.
Stayed 3 nights in Mar 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is within walking distance to dining and shopping.
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel! Very clean and modern. Large TV and provided shower amenities smelled amazing! Breakfast was also very good
Stayed 2 nights in Mar 2025

4/10 Poor

Katie

Traveled with family and small children, Traveled with family
The property was super noisy. We had to rooms and both sounded like there per people doing jump and jacks all night. Not to mention the outside noise from trucks all night. By the time taxes are added on for $300 a night we expect more.
Stayed 1 night in Mar 2025

8/10 Good

Craig J Love

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025