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Tru By Hilton St. Louis Downtown

2.5 star property

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Photo gallery for Tru By Hilton St. Louis Downtown

Room, 2 Queen Beds | Hypo-allergenic bedding, free WiFi, bed sheets
Lobby sitting area
Exterior
Free daily buffet breakfast
Free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
1221 Locus Street, St. Louis, MO, 63103
  • Enterprise Center
    ‪8 min walk‬
  • Busch Stadium
    ‪15 min walk‬
  • St. Louis Union Station
    ‪15 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn St. Louis - Downtown Conv Ctr by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (1003)
The price is $122
per night
$143 total
includes taxes & fees
Mar 28 - Mar 29
Holiday Inn St. Louis - Downtown Conv Ctr by IHG

About this property

Tru By Hilton St. Louis Downtown

Hotel in Downtown West
A 24-hour fitness center, a 24-hour business center, and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru By Hilton St. Louis Downtown offers 201 accommodations with hair dryers and complimentary toiletries. This St. Louis hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This St. Louis hotel also offers a 24-hour fitness center, an arcade/game room, and laundry facilities. Parking is available onsite for a surcharge.

Tru By Hilton St. Louis Downtown is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Connecting rooms available
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton St Louis
Tru By Hilton St. Louis Downtown Hotel
Tru By Hilton St. Louis Downtown St. Louis
Tru By Hilton St. Louis Downtown Hotel St. Louis

Tru By Hilton St. Louis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 152 out of 369 reviews
Rating 8 - Good. 89 out of 369 reviews
Rating 6 - Okay. 46 out of 369 reviews
Rating 4 - Poor. 30 out of 369 reviews
Rating 2 - Terrible. 52 out of 369 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

chad

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Downtown is a beautiful place. Problem is the tents on the sidewalks houses the homeless. Not a safe place to stay. Our shower was dirty and you could hear the elevators all hours of the night.there is an extra $45.00 a night to park the car, there is nothing to do close by, the restaurants and bars close early. The staff was very nice and respectful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mechelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Staff was very friendly and helpful. Rooms were clean and breakfast bar had a good selection each day. Our room had a nice view downtown St.Louis.
Stayed 3 nights in Dec 2024

2/10 Terrible

Daniel

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Garrett

Liked: Amenities
Everything was great
Stayed 3 nights in Nov 2024

8/10 Good

Gabriel

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Rooms clean Middle of the city, so you're close to everything. Had fun playing pool Dis likes- parking, some homeless, didnt beg to much.Breakfast was free, but first come first serve. Which sucks if other kids grab a sandwich and then throw it away. You're out of sandwiches. Couldn't figure out how to hook up PlayStation to TV,
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Stayed 1 night in Nov 2024

10/10 Excellent

Graciela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Tre

Stayed 1 night in Oct 2024

8/10 Good

Sherrie

Traveled with family
Very convenient location great for the price!!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mignon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options!
Stayed 1 night in Nov 2024

10/10 Excellent

Jonna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jayna

Stayed 1 night in Nov 2024

10/10 Excellent

Zlatan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Roy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
The stay was nice hotel is beautiful, elevators need to be repaired there was only one working it was very shaky, hotel was very busy the weekend I stayed needed extra breakfast attendees but they did the best they could to keep up staff was great overall
Stayed 1 night in Nov 2024

2/10 Terrible

Samantha

Stay was ok, was not told about the $75 pet fee and thats ridiculous.
Stayed 1 night in Nov 2024

10/10 Excellent

Keely

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I like the energy efficient lighting in the room.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The location is great, however the hotel appears to be under construction or the building it shares. The elevators were the most unsettling I’ve experienced.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel is absolutely amazing! The staff are amazing, the breakfast was fantastic, and the room was clean! My husband and I really liked it!!
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Great customer service all around.
Stayed 1 night in Oct 2024

4/10 Poor

Kayla

Traveled with family
Disliked: Staff & service, room comfort
Would not recommend
Gave us a room with one small bed instead of the 2 bed I reserved in FEBRUARY. Keys would not work so we had to ask a security every single time to come let us in. We sat outside our room with two YOUNG kids for almost 45 minutes waiting to be let in our room. We asked for extra blankets and a pillow so our kids could sleep on the HARD FLOOR, and we were denied those. And when we confronted a manager they said “nothing we can do about it”. Would never recommend a family to stay here, or anyone who is in a hurry to go places. We spent hours of our vacation waiting to be let in our room.
Stayed 1 night in Oct 2024