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At Heritage House

4.0 star property

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Photo gallery for At Heritage House

Terrace/patio
Outdoor pool
Property entrance
Room 1 - Standard Double Room | In-room safe, individually decorated, individually furnished, desk
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
$136
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
4 Flamingo Street, St. Lucia, KwaZulu-Natal, 3936
  • The Gallery-St Lucia
    ‪13 min walk‬
  • St Lucia Crocodile Centre
    ‪3 min drive‬
  • St. Lucia Estuary Beach
    ‪9 min drive‬

Room options

View all photos for Room 5 - Double - Garden Room

Room 5 - Double - Garden Room | In-room safe, individually decorated, individually furnished, desk

Room 5 - Double - Garden Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room 4 - Double Patio Room

Room 4 - Double Patio Room | In-room safe, individually decorated, individually furnished, desk

Room 4 - Double Patio Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 - Standard Double Room

Room 1 - Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Room 1 - Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room 2 - Standard Double Room

Room 2 - Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Room 2 - Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, 1 King Bed

Deluxe Double or Twin Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Deluxe Double or Twin Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

At Heritage House

4-star St. Lucia B&B close to St. Lucia Estuary Beach
Along with an outdoor pool, this smoke-free bed & breakfast has a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and a front-desk safe are onsite.
At Heritage House offers 5 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. 34-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can experience the thrill of a safari, and take advantage of an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

At Heritage House features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This St. Lucia bed & breakfast also offers a garden, coffee/tea in a common area, and a front-desk safe. Complimentary covered self parking is available on site.

At Heritage House is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: ZAR 150 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Ecotours
  • Game viewing
  • Outdoor pool
  • Safari

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Heritage House Hotel St. Lucia
Heritage House St. Lucia
Heritage House B&B St. Lucia
At Heritage House St. Lucia
At Heritage House Bed & breakfast
At Heritage House Bed & breakfast St. Lucia

At Heritage House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The manager Thea is very helpful and pleasant.
Stayed 2 nights in Nov 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel with a great manager.

Our stay here was wonderful, on arrival we were given a welcome drink and cakes. Our room was very comfortable with everything we needed and a large bathroom. Thea, the manager, went out of her way to help us find accommodation in Cape Town after our travel plans had to be changed. A great stay in a great hotel, coupled with a safari and hippo boat trip with Heritage Tours, it doesn't get better than this.
Stayed 2 nights in Jan 2020

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest house just off the Main Street. Bianca was a delightful host and made us feel very welcome. We had the garden room which is very spacious and had a lovely private terraced area outside. Breakfast was excellent and there was lots of water and soft drinks that were complimentary. The honesty bar was well stocked and very reasonably priced. We will definitely stay there again
Stayed 5 nights in Nov 2018

10/10 Excellent

Rick, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great guesthouse close to the centre of town, with good restaurants within walking distance. Thea the hostess was great and full of good suggestions on sights to see and local interests. Breakfast fare was great as well and the room/bed very comfortable. Highly recommended if you're looking for a base for your exploration of the St Lucia Estuary.
Stayed 4 nights in Jun 2018

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place in St Lucia

Great B&B, well organized safari tours, professional staff. Would stay again.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super gelegene, ruhige Unterkunft. Gastgeberin Thea versorgt einem mit Tipps und Empfehlungen und hat uns gleich bei der Buchung einer Whale Watching Tour geholfen. Aufmerksames Personal, leckeres Frühstück und grosszügige Zimmer. Zimmer 4 grenzt allerdings direkt an die Küche und and Wohnzimmer, so dass man relativ früh geweckt wird.
Stayed 3 nights in Jul 2019

10/10 Excellent

Piet, Almere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, great room,

Friendly staff, great room, very spacious, right in the heart of st Lucia. Great breakfast
Stayed 2 nights in Aug 2018

10/10 Excellent

Michel, Sassenage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel accueillant, calme, proche des commodités

Très bon hôtel familial au calme et proche des commodités. Excellent petit déjeuner. Bouteilles d'eau à disposition. Merci beaucoup à Thea et son équipe pour son accueil et son aide pour l'organisation de notre séjour.
Stayed 5 nights in Feb 2018