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Crystal Hotel

4.0 star property

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Photo gallery for Crystal Hotel

Bernina Suite | Hypo-allergenic bedding, minibar, in-room safe, free WiFi
Reception
Interior
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Gym
  • Parking available

Explore the area

Map
Via Traunter Plazzas 1, St. Moritz, GR, 7500
  • Lake St. Moritz
    ‪8 min walk‬
  • San Karl St. Moritz-Bad Church
    ‪15 min walk‬
  • Signalbahn
    ‪3 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Suite, 2 Bedrooms

  • 1722 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Classic Double Room

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Piz Nair Suite

Piz Nair Suite | Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Piz Nair Suite

  • 581 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Superior Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Bernina Suite

Bernina Suite | Hypo-allergenic bedding, minibar, in-room safe, free WiFi

Bernina Suite

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Crystal Hotel

4-star St. Moritz hotel walkable to Lake St. Moritz
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Buffet breakfast is free. Other amenities include a bar/lounge, a sauna, and valet parking.
Crystal Hotel offers 74 accommodations with minibars and safes. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This St. Moritz hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

CRYSTAL WELLFIT has 2 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
In addition to a full-service spa, Crystal Hotel features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast.

Event facilities measuring 2034 square feet (189 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Crystal Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Grissini - This restaurant specializes in Mediterranean cuisine.
Crystal - Onsite piano bar.
La Cantinetta - Onsite wine bar.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 9:00 PM
  • Ski shuttle nearby
  • Valet parking on site (CHF 30 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crystal
  • Grissini
  • La Cantinetta

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Ice skating
  • Pilates classes
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,034 square feet of conference space

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1962
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day
Cribs (infant beds) are available for CHF 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.45 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CHF 30.00 per day (in/out privileges)
  • Pet fee: CHF 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 50.0 per day
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crystal Hotel St. Moritz
Crystal St. Moritz
Crystal Hotel Hotel
Crystal Hotel St. Moritz
Crystal Hotel Hotel St. Moritz

Crystal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 335 out of 534 reviews
Rating 8 - Good. 160 out of 534 reviews
Rating 6 - Okay. 29 out of 534 reviews
Rating 4 - Poor. 8 out of 534 reviews
Rating 2 - Terrible. 2 out of 534 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

govind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

MIRELA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely we gonna book again this hotel when we coming back in this amazing place
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
All staff were helpful from front desk to restaurant for dinner and breakfast. Even a lift to local train station
Stayed 1 night in Oct 2024

10/10 Excellent

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel
Right in the middle of town. Classy hotel. Excellent hotel. A bit expensive though.
Stayed 1 night in Sep 2024

10/10 Excellent

Chen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my two-week trip in Switzerland, I had lived in quite a few hotels. This one is of the best quality and value for a 4-star hotel. There's restaurant downstairs, which adds to the convenience. It is located at the center of the town. It provides free transfer to the train station.
Stayed 1 night in Oct 2024

10/10 Excellent

Dilyara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Not there long enough to comment. However the ride to and from the train station provided by the hotel was great and the free minibar was a plus.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very helpful staff, free shuttle is great. Good breakfast and free city card for transport. Room very comfortable but does not have a kettle for hot drinks.
Stayed 2 nights in Oct 2024

10/10 Excellent

D H

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but wonderful
An amazing stay at this hotel. We had a suite which was huge and very comfortable. Food in the on-site restaurant was top notch. The only thing missing was great weather. Maybe next time 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and knowledgeable staff. Delicious food. Very convenient location to the gandola and short walk to the lake.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 1 night in Jun 2024

10/10 Excellent

Carla McIntosh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central area, walkable with quite a few restaurant and shopping options. The highlight for me was the staff - we received excellent service. Do make use of the spa, it is lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service right in the middle of St Moritz. Convenient to everything. Highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay. Great breakfast too!
Stayed 1 night in Jul 2024

10/10 Excellent

Lori Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
St. Moritz was lovely and everyone at the Crystal hotel was delightfully helpful. They will even transport you from the train - although we did not know this until we had already hoofed it up the hill with our bags. The breakfast was also a nice way to start our adventures each day.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stanley

Traveled with family
Great Staff great property We loved our suite We will stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

Yogendra Reddy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, I would recommend
Stayed 3 nights in Jun 2024

10/10 Excellent

Margo, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at the front desk - we felt welcome from the first moment. Convenient free shuttle to the train station was very much appreciated.
Stayed 1 night in Jun 2024

8/10 Good

Novilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the amenities pools and sauna perfect for after long day of skiing food was good and friendly staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Nice hotel. Couldn’t figure out how to adjust the air conditioning. It was warm in the room.
Stayed 1 night in Jun 2024

10/10 Excellent

olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with the great location and very spacious rooms. Highly recommended.

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024