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Crystal Hotel

4.5 star property

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Photo gallery for Crystal Hotel

Bernina Suite | 1 bedroom, premium bedding, down comforters, minibar
Sauna, hot tub, steam room, body treatments, deep-tissue massages
Reception
Piano bar
Mediterranean cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym
$449
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Via Traunter Plazzas 1, St. Moritz, GR, 7500
  • Place, St. Moritz Leaning Tower
    ‪3 min walk‬
  • Place, Lake St. Moritz
    ‪5 min walk‬
  • Place, Rhaetian Railway
    ‪8 min walk‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Piz Nair Suite

Piz Nair Suite | 1 bedroom, premium bedding, down comforters, minibar

Piz Nair Suite

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Bernina Suite

Bernina Suite | 1 bedroom, premium bedding, down comforters, minibar

Bernina Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, down comforters, minibar

Classic Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, minibar

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Classic Single Room, 1 Twin Bed | 1 bedroom, premium bedding, down comforters, minibar

Classic Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Crystal Hotel

4.5-star St. Moritz hotel walkable to Lake St. Moritz
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Buffet breakfast is free. Other amenities include a bar/lounge, a sauna, and valet parking.
Crystal Hotel offers 74 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This St. Moritz hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crystal Wellfit has 2 treatment rooms. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
In addition to a full-service spa, Crystal Hotel features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast.

Event facilities measuring 2034 square feet (189 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and ski storage. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Crystal Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Grissini - This restaurant specializes in Mediterranean cuisine.
Crystal Piano bar - Onsite piano bar. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 9:00 PM
  • Ski shuttle nearby
  • Valet parking on site (CHF 30 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crystal Piano bar
  • Grissini

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Ice skating
  • Pilates classes
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2,034 square feet of conference space

Outdoors

  • In the mountains

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1962
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day
Cribs (infant beds) are available for CHF 25 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.45 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CHF 30.00 per day (in/out privileges)
  • Pet fee: CHF 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 25 per day
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Crystal Hotel St. Moritz
Crystal St. Moritz
Crystal Hotel Hotel
Crystal Hotel St. Moritz
Crystal Hotel Hotel St. Moritz

Crystal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 361 out of 572 reviews
Rating 8 - Good. 170 out of 572 reviews
Rating 6 - Okay. 31 out of 572 reviews
Rating 4 - Poor. 8 out of 572 reviews
Rating 2 - Terrible. 2 out of 572 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

John, Leeds

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly basic but comfortable hotel with friendly and super-helpful staff. One downside - we were shocked to find there are still places where smoking is freely allowed in the bar.
Stayed 2 nights in Aug 2025

10/10 Excellent

Saeed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing staff , the free shuttle to train station is highly appreciated.
Stayed 1 night in Aug 2025

10/10 Excellent

Mitzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Excellent choice. Overnight stay but wish I would’ve planned a couple days here. The staff were very gracious and professional. Collected me from the train station, the location perfect, the town super nice. Solo room was enough for me. Loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Laurentiu-Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lili

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic stay - we wish we could have been there longer! It was a short one night stop where we arrived in the evening from Liechtenstein ready to take the Glacier Express the following early morning from St Moritz. The staff gave us a warm and helpful greeting, and quickly got our key for our room. The room was beautiful, we loved the free mini bar and beautiful decor. We ate in the restaurant where both the food and service were exemplary. Our only reason to return to St Moritz would be to stay at this wonderful hotel again - but for longer next time!
Stayed 1 night in Jul 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

S

Great location in the centre of the town with easy waling access to the lake. Close to many restaurants and the Furnicular station to explore the mountains. Very friendly and helpful staff. Shuttle service from the train station Great for a couple of days.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful hotel in the heart of St Moritz! Staff and breakfast were amazing! Welcome gift, a chocolate, and gave me a ride to the train station!
Stayed 1 night in Jul 2025

10/10 Excellent

christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel though the room was small and overlooking a road and some building work. The shared facilities were pleasant and the breakfast was fabulous! Very central! Highlight was the staff .. couldn’t have been any friendlier!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness
Room was spotless, hotel super convenient and the front desk staff could not have been more helpful with recommendations for things to do and how to access them. A bonus was cards to access the bus system and funicular. Just an all around great stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Stayed 1 night in Jun 2025

10/10 Excellent

Siana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! We were very happy! The check-in fast and efficient, clean and cozy rooms, staff very polite and helpful! Nice breakfast! Great location! We will be back!
Stayed 1 night in Jun 2025

8/10 Good

JOHN C

Liked: Cleanliness, staff & service, property conditions & facilities
Great place in the middle of St. Moritz and it's shopping district. Room was nice and spacious with comfortable bed. Rooms on lower levels have a lot of street noise, and since the room had no AC that we could find, we had to leave the windows open, therefore the noise.
Stayed 1 night in Jun 2025

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of St. Moritz. Two minute walk to the Corviglia funicular, bus stop to Corvatch, Diavolezza or other ski areas across the street. Nice breakfast set up, didn't try their dinner menu. Bar allows smoking.
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 4* property in St. Mortiz, this hotel is excellent. The staff are so friendly and the service is excellent. The photographs of the gym do not do it justice. The gym is excellent and far more extensive than it appears. The rooms are basic, but comfortable. The location is superb in the centre of town. A most enjoyable stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very central to all the amenities in St.Moritz. Clean, safe, nice restaurant with a great breakfast. Spa services are good, with dry sauna, steam room, but no pool or hot tub.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ling

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close it’s to the ski lift base. The hotel also offers ski pass at discount which is really great. It’s also close to town and all the shopping and actions. The staff is super helpful from the pick up, throughout the stay and drop off. First class.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alan, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location for a ski holiday! Right in the middle of town, shopping and great restaurants (incl in the hotel!)! Across the street from the funicular, so super easy access to the Corviglia mountain. Staff was super friendly, included breakfast was great! Accommodations were comfortable, clean, and a hot sauna after skiing every day was fantastic! Only complaint is that you can't adjust the thermostat in your room, it seems like its managed centrally, so had to sleep with the windows open because it was so hot, but it could be pretty loud outside and get diesel fumes.
Stayed 7 nights in Jan 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

govind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024