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Hotel Reine Victoria

4.0 star property

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Photo gallery for Hotel Reine Victoria

Lobby
Sauna, hot tub, steam room, massages
Land view from property
Lobby
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

Map
Via Rosatsch 18, St. Moritz, GR, 7500
  • Signal Gondola
    ‪5 min walk‬
  • Casino St. Moritz
    ‪5 min walk‬
  • Lake St. Moritz
    ‪15 min walk‬

Room options

View all photos for Boutique Double Room Superior

Boutique Double Room Superior | Minibar, in-room safe, free WiFi, bed sheets

Boutique Double Room Superior

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Boutique Double Room Economy

Boutique Double Room Economy | Minibar, in-room safe, free WiFi, bed sheets

Boutique Double Room Economy

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Boutique Double Room Deluxe

Boutique Double Room Deluxe | View from room

Boutique Double Room Deluxe

  • 291 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, free WiFi, bed sheets

Economy Single Room

  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Extra Bed

Minibar, in-room safe, free WiFi, bed sheets

Double Room with Extra Bed

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Double Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Single Room

  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Double Room

Minibar, in-room safe, free WiFi, bed sheets

Economy Double Room

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, free WiFi, bed sheets

Family Room

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (Belle Etage)

Minibar, in-room safe, free WiFi, bed sheets

Family Room (Belle Etage)

  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

Hotel Reine Victoria

4-star St. Moritz hotel close to Lake St. Moritz
Along with a full-service spa, this smoke-free hotel has a bar/lounge and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, spa services, and a meeting room.
Hotel Reine Victoria offers 147 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, OVAVERVA. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
In addition to a full-service spa, Hotel Reine Victoria features a waterslide and a sauna. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Victorian hotel also offers spa services, a terrace, and multilingual staff. Guests can use the indoor pool and outdoor pool at a partner property. Parking is available onsite for a surcharge.

Hotel Reine Victoria is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Vic's Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Hungarian, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Self parking on site (CHF 15 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Vic's Bar

Things to do

  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Baby toys
  • Babysitting (surcharge)
  • Children's toys
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1875
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 1 2025 to April 30 2026 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.45 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15 per night
  • Pet fee: CHF 20.00 per pet, per day
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Reine Victoria
Reine Victoria Hotel
Reine Victoria Hotel St. Moritz
Reine Victoria St. Moritz
Victoria Reine
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria
Hotel Reine Victoria Hotel
Hotel Reine Victoria St. Moritz
Hotel Reine Victoria Hotel St. Moritz

Hotel Reine Victoria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 441 reviews
Rating 8 - Good. 153 out of 441 reviews
Rating 6 - Okay. 48 out of 441 reviews
Rating 4 - Poor. 15 out of 441 reviews
Rating 2 - Terrible. 7 out of 441 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing, pretty, good location and most of the staff very friendly and helpful. Would be nice to have better pillows.
Stayed 2 nights in Feb 2025

4/10 Poor

james

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is OK but just that, very poor value at this price point
Stayed 1 night in Feb 2025

10/10 Excellent

Belkis, orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally recommend this place. There’s nothing negative to say about this stay from the friendly knowledge staff to the food & the hotel itself Gorgeous! Felt the good vibes & one can’t help to wonder our ancestors in this beautiful place with its old charm Loved it
Stayed 1 night in Jan 2025

6/10 Okay

joyce

Liked: Property conditions & facilities
Disliked: Staff & service
Terrible checkin experience The person did not tell us anything about spa and parking. We had to figure out ourselves to get out of the parking you need a coin to insert to exit.
Stayed 1 night in Jan 2025

10/10 Excellent

ELENA, Aspen

Stayed 1 night in Jan 2025

10/10 Excellent

Nikhil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint st Moritz heritage property close to Signal gondola
Stayed 7 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Staff is very friendly and knowledgeable. Very convenient for skiing and for the spa across the street.
Stayed 3 nights in Jan 2025

2/10 Terrible

Tom

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel that does not stick to agreements

The hotel agreed to a cancellation with full re-fund, with the help of hotels.com Gold Service, because I was ill and unable to trvel. However, the hotel charged the full amount for the four night booking.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fantastic and even arranged a shuttle to the train station when we were running late! Very good service and clean rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reine Victoria is BEAUTIFUL. This is where we were supposed to stay. Unfortunately, we had to make a last minute change to our itinerary. Although our reservation was non-refundable/non-changeable, they were kind enough to accommodate my change! The only catch was i had to stay at Laudinella, which is under construction, so no amenities on the premises. With the being said, it's a quick walk right across the street.... however... i had no desire to walk across the street (in the snow) to use the hot tub, so we missed out on that. We did try to have drinks at the bar, but it was closed for a few hours for a private event. Again, another bummer. This was only a layover where we were catching the Glacier Express, but besides skiing, I'm not sure what else there is to do in the area? They do have a shuttle to/ from the train station, which we didn't know, so we ended up paying (27CFS) for a cab. Breakfast was great!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Kristin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the stay was great. It’s a beautiful hotel with well kept facilities. The pool and spa are great. The breakfast is wonderful! We had only one complaint: the shuttle to the train station. Upon check out we were asked if we wanted to use it and said yes. It was scheduled to leave 10 minutes later and no one showed up to drive the van. We waited about 15 minutes after it was scheduled to leave and no one ever came. It was at checkout time so the lobby was very busy and we didn’t have time to stand in line to talk to someone at the service desk. We missed the train we originally planned for, took the bus to the station, and it delayed our return trip to Milan. It was a frustrating experience. Overall, the stay was lovely but that was a sour note to end on.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, amenities
The hotel assisted me in a fraud case and I’m turning this rating around as they supported in fixing this situation of someone using my credit card and making a false booking.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2024

10/10 Excellent

Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Our room price included free, unlimited local bus transportation, gondola transportation, swim/health club use and a wonderful breakfast spread. A good price and a cool hotel. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

nova

Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint older hotel in great shape. Large, very large rooms. Excellent breakfast buffet. Received transportation and gondola pass. Nice perk. Would not hesitate to book this property again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded all our expectations! Highly recommend!
Stayed 1 night in Sep 2024

8/10 Good

Salvatore

Traveled with partner
The hotel is very spacious. The rooms are very nice and clean. Bathroom shower a bit tight. Staff very nice. Breakfast was lots of variety hot and cold and very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Large lobby area is very nice & comfortable. Spacious room with a lot of storage space. Nice big washroom. Nicely decorated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the services offered by the hotel. Location and staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cesar, WINDERMERE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Jeannette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean. Food was good. Staff so very helpful. Knowledge of area was spot on.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a beautiful old hotel with lobby large enough for big groups gatherings, or visiting with friends! Great location close to cable car station and many bus stops in front of the hotel. All the staffs were very friendly and helpful! Beautiful dining room serving great breakfast! We enjoyed our stay!
Stayed 2 nights in Aug 2024